What users are saying about
66 Ratings
6 Ratings
66 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

DigitalOcean

Scenarios where DigitalOcean is well suited:- I would recommend DigitalOcean for any startup looking to get up and running quickly, but concerned about scalability and infrastructure costs- DigitalOcean is also a powerful tool for running microservices; it can be useful for prototyping or quickly launching pre-configured servicesScenarios where DigitalOcean is less appropriate:- DigitalOcean would be less appropriate for companies with limited devops experience in their teams (you need to be more on top of your infrastructure and may not get the automated infrastructure updates that you would from something like AWS).
Anonymous | TrustRadius Reviewer

Jelastic

In case you want a cheaper PaaS that may be available in your country (Brazil, in my case), you may give Jelastic a try. There are some other strong competitors for the PaaS scenario with free versions, but the paid versions are far more expensive.
Willian Molinari | TrustRadius Reviewer

Feature Rating Comparison

Infrastructure-as-a-Service (IaaS)

DigitalOcean
8.7
Jelastic
Service-level Agreement (SLA) uptime
DigitalOcean
9.3
Jelastic
Dynamic scaling
DigitalOcean
8.7
Jelastic
Elastic load balancing
DigitalOcean
8.3
Jelastic
Pre-configured templates
DigitalOcean
9.1
Jelastic
Monitoring tools
DigitalOcean
8.6
Jelastic
Pre-defined machine images
DigitalOcean
8.8
Jelastic
Operating system support
DigitalOcean
8.7
Jelastic
Security controls
DigitalOcean
8.1
Jelastic

Platform-as-a-Service

DigitalOcean
Jelastic
7.5
Ease of building user interfaces
DigitalOcean
Jelastic
7.0
Scalability
DigitalOcean
Jelastic
9.0
Platform management overhead
DigitalOcean
Jelastic
8.0
Workflow engine capability
DigitalOcean
Jelastic
8.0
Platform access control
DigitalOcean
Jelastic
7.0
Services-enabled integration
DigitalOcean
Jelastic
8.0
Development environment creation
DigitalOcean
Jelastic
7.0
Development environment replication
DigitalOcean
Jelastic
7.0
Issue monitoring and notification
DigitalOcean
Jelastic
7.0
Issue recovery
DigitalOcean
Jelastic
7.0
Upgrades and platform fixes
DigitalOcean
Jelastic
7.0

Pros

DigitalOcean

  • Ease of use - You can get set up with a new server in a matter of minutes. It doesn't get any easier than that.
  • Support - The public forums are incredibly helpful as are the official help articles. I've never needed to contact the support team because of this. All of the information is at my fingertips.
  • Pricing - We're only paying $10/mo for a solution that gives our customers more confidence in us and is a selling point for us.
Chris Widner | TrustRadius Reviewer

Jelastic

  • Easy to use, the interface guides you to create your application.
  • Custom SSL certificate. You can upload your own certificates and it will configure them for you.
Willian Molinari | TrustRadius Reviewer

Cons

DigitalOcean

  • Some products/services available on other Cloud providers aren't available, but they seem to be catching up as they add new products like Managed SQL DBs.
  • While they have FreeBSD droplets (VMs), support for *BSD OSs is limited. I.e. the new monitoring agent only works on Linux.
  • There are no regions available on South America.
  • They don't seem to offer enterprise-level products, even basic ones as Windows Server, MS SQL Server, Oracle products, etc.
Leonel Quinteros | TrustRadius Reviewer

Jelastic

  • SSH is still tricky to use. You have to log in to a gateway and go to an option menu to get logged in. Sometimes it was not available or too slow.
  • Some errors are not clear enough. It took some time to understand which files I had to upload to get my custom SSL certificates working.
Willian Molinari | TrustRadius Reviewer

Likelihood to Renew

DigitalOcean

DigitalOcean 9.0
Based on 2 answers
I've been very happy with it for my purposes and I plan to continue to use DigitalOcean for the foreseeable future!
Creede Lambard | TrustRadius Reviewer

Jelastic

No score
No answers yet
No answers on this topic

Usability

DigitalOcean

DigitalOcean 8.5
Based on 6 answers
While DigitalOcean is a top notch host in our opinion, it could be more user friendly. There have been great strides taken in the last year with user friendliness, and while if you are experienced with web hosting, the services they offer will be easy to use, if you are not then it will require some research on your part.
Brandon Mullins | TrustRadius Reviewer

Jelastic

No score
No answers yet
No answers on this topic

Reliability and Availability

DigitalOcean

DigitalOcean 10.0
Based on 1 answer
Have not found a single second of down time myself. Superior availability.
Hernán Silva | TrustRadius Reviewer

Jelastic

No score
No answers yet
No answers on this topic

Performance

DigitalOcean

DigitalOcean 9.0
Based on 1 answer
Very quick response and high performance, you have to fine tune configurations on your machines though.
Hernán Silva | TrustRadius Reviewer

Jelastic

No score
No answers yet
No answers on this topic

Support Rating

DigitalOcean

DigitalOcean 8.8
Based on 9 answers
They have always been fast, and the process has been straight-forward. I haven't had to use it enough to be frustrated with it, to be honest, and when I have an issue they fix it. As with all support, I wish it felt more human, but they are doing aces.
Bobby Johnson | TrustRadius Reviewer

Jelastic

No score
No answers yet
No answers on this topic

Alternatives Considered

DigitalOcean

Amazon has a very complex UI and many products to offer. They haven't polished up their UI and it has a much greater learning curve compared to DigitalOcean. However, Amazon Web Services (AWS) does have more comprehensive cloud computing services, which forces some companies to migrate their backend and other services to AWS as they scale up.
Fedor Paretsky | TrustRadius Reviewer

Jelastic

The price of Jelastic for the paid version (considering SSL) is better.
Willian Molinari | TrustRadius Reviewer

Scalability

DigitalOcean

DigitalOcean 10.0
Based on 1 answer
Great scalability, you can start with small plans and move up to premium features at a very good price.
Hernán Silva | TrustRadius Reviewer

Jelastic

No score
No answers yet
No answers on this topic

Return on Investment

DigitalOcean

  • With DigitalOcean, I've been able to move all my sites to https using my own implementations of SSL with LetsEncrypt.
  • Since moving my sites to DigitalOcean, my hosting plan costs less than 40% of what I paid for similar hosting from Site5.
Jeanine Schoessler | TrustRadius Reviewer

Jelastic

  • It has powered my project since its creation. It's a small project but I did not have any problems until now.
Willian Molinari | TrustRadius Reviewer

Pricing Details

DigitalOcean

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Jelastic

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

DigitalOcean
8.7
Jelastic
7.0

Likelihood to Renew

DigitalOcean
9.0
Jelastic

Usability

DigitalOcean
8.5
Jelastic

Reliability and Availability

DigitalOcean
10.0
Jelastic

Performance

DigitalOcean
9.0
Jelastic

Support Rating

DigitalOcean
8.8
Jelastic

Scalability

DigitalOcean
10.0
Jelastic

Add comparison