What users are saying about
2 Ratings
29 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

Dimelo

We use Dimelo for managing across multiple channels for single clients, which it is really good at. We have not had as much success in identifying posts that may be more suited for escalations--so, for interrogating the content of posts for intent, sarcasm or content inspection, and to automatically assign to different departments or colleagues depending upon the rules.
Anonymous | TrustRadius Reviewer

Odoo

The software is really good for managing inputs and inventory as well as maintaining traceability. The "track picking moves" functionality lets you look into a specific lot or serial numbers and view all the product moves that occurred with that lot. However, some navigation is not intuitive. For example, if I click on an item in the BoM of an assembly, then click the back button to go back to the assembly, the site goes all the way back to the home screen. Some of these quirks mean that there is a learning curve for the software, but overall the tracking is very good.
Mitesh Bhalani | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Dimelo
8.9
Odoo
Customer data management / contact management
Dimelo
9.0
Odoo
Workflow management
Dimelo
9.0
Odoo
Territory management
Dimelo
9.0
Odoo
Opportunity management
Dimelo
9.0
Odoo
Integration with email client (e.g., Outlook or Gmail)
Dimelo
9.0
Odoo
Contract management
Dimelo
9.0
Odoo
Quote & order management
Dimelo
9.0
Odoo
Interaction tracking
Dimelo
9.0
Odoo
Channel / partner relationship management
Dimelo
8.0
Odoo

Customer Service & Support

Dimelo
8.0
Odoo
Case management
Dimelo
8.1
Odoo
Call center management
Dimelo
8.0
Odoo
Help desk management
Dimelo
8.0
Odoo

Marketing Automation

Dimelo
8.1
Odoo
Lead management
Dimelo
7.3
Odoo
Email marketing
Dimelo
9.0
Odoo

CRM Project Management

Dimelo
8.0
Odoo
Task management
Dimelo
7.3
Odoo
Billing and invoicing management
Dimelo
8.0
Odoo
Reporting
Dimelo
8.9
Odoo

CRM Reporting & Analytics

Dimelo
7.4
Odoo
Forecasting
Dimelo
6.3
Odoo
Pipeline visualization
Dimelo
8.0
Odoo
Customizable reports
Dimelo
8.0
Odoo

Customization

Dimelo
8.6
Odoo
8.4
Custom fields
Dimelo
7.3
Odoo
Custom objects
Dimelo
9.0
Odoo
Scripting environment
Dimelo
9.0
Odoo
API for custom integration
Dimelo
9.0
Odoo
8.3
Plug-ins
Dimelo
Odoo
8.6

Security

Dimelo
8.0
Odoo
8.8
Single sign-on capability
Dimelo
8.0
Odoo
8.4
Role-based user permissions
Dimelo
8.0
Odoo
9.3

Social CRM

Dimelo
8.9
Odoo
Social data
Dimelo
9.0
Odoo
Social engagement
Dimelo
8.9
Odoo

Integrations with 3rd-party Software

Dimelo
8.6
Odoo
Marketing automation
Dimelo
8.1
Odoo
Compensation management
Dimelo
9.0
Odoo

Platform

Dimelo
8.0
Odoo
Mobile access
Dimelo
8.0
Odoo

Payroll Management

Dimelo
Odoo
7.1
Pay calculation
Dimelo
Odoo
7.6
Benefit plan administration
Dimelo
Odoo
6.0
Direct deposit files
Dimelo
Odoo
6.8
Salary revision and increment management
Dimelo
Odoo
7.3
Reimbursement management
Dimelo
Odoo
7.7

Reporting & Analytics

Dimelo
Odoo
8.7
Dashboards
Dimelo
Odoo
9.3
Standard reports
Dimelo
Odoo
9.2
Custom reports
Dimelo
Odoo
7.7

General Ledger and Configurable Accounting

Dimelo
Odoo
8.6
Accounts payable
Dimelo
Odoo
8.9
Accounts receivable
Dimelo
Odoo
9.0
Global Financial Support
Dimelo
Odoo
7.4
Primary and Secondary Ledgers
Dimelo
Odoo
8.8
Intercompany Accounting
Dimelo
Odoo
8.7
Localizations
Dimelo
Odoo
7.7
Journals and Reconciliations
Dimelo
Odoo
8.9
Enterprise Accounting
Dimelo
Odoo
8.5
Configurable Accounting
Dimelo
Odoo
8.9
Centralized Rules Framework
Dimelo
Odoo
8.7
Standardized Processes
Dimelo
Odoo
9.1

Inventory Management

Dimelo
Odoo
8.5
Inventory tracking
Dimelo
Odoo
8.9
Automatic reordering
Dimelo
Odoo
7.8
Location management
Dimelo
Odoo
8.8
Manufacturing module
Dimelo
Odoo
8.6

Order Management

Dimelo
Odoo
8.8
Pricing
Dimelo
Odoo
9.3
Order entry
Dimelo
Odoo
8.8
Credit card processing
Dimelo
Odoo
8.5
Cost of goods sold
Dimelo
Odoo
8.7
Order Orchestration
Dimelo
Odoo
8.3
End-to-end order visibility
Dimelo
Odoo
9.0
Order exception Resolution
Dimelo
Odoo
8.9

Subledger and Financial Process

Dimelo
Odoo
8.6
Automated Invoice Processing
Dimelo
Odoo
9.0
Shared Services Payments
Dimelo
Odoo
8.8
Billings Management
Dimelo
Odoo
8.9
Customer Receipt Applications
Dimelo
Odoo
8.4
Customer Collections
Dimelo
Odoo
8.9
Revenue Recognition
Dimelo
Odoo
8.9
Cash Management
Dimelo
Odoo
7.3
Asset Management
Dimelo
Odoo
8.3
Travel & Expense Management
Dimelo
Odoo
7.4
Budgetary Control & Encumbrance Accounting
Dimelo
Odoo
8.8
Period Close
Dimelo
Odoo
8.8
Transactions Tax
Dimelo
Odoo
9.2
Subledger Reconciliations
Dimelo
Odoo
8.8
3rd Party Accounting Systems
Dimelo
Odoo
8.6

Project Financial Management

Dimelo
Odoo
7.7
Budgeting and Forecasting
Dimelo
Odoo
7.9
Project Costing
Dimelo
Odoo
8.6
Cost Capture
Dimelo
Odoo
7.7
Capital Project Management
Dimelo
Odoo
7.5
Customer Invoicing
Dimelo
Odoo
8.6
Customer Contract Compliance
Dimelo
Odoo
8.1
Project Revenue Recognition
Dimelo
Odoo
7.9
Project Financial Performance Analysis
Dimelo
Odoo
8.0
Project Financials Dashboard
Dimelo
Odoo
7.6
Real-time Financial Reporting
Dimelo
Odoo
7.7
Embedded Business Intelligence
Dimelo
Odoo
6.1
Project Planning Collaboration
Dimelo
Odoo
6.2

Project Execution Management

Dimelo
Odoo
8.0
Project Planning and Scheduling
Dimelo
Odoo
9.1
Project Manager Dashboard
Dimelo
Odoo
9.1
Resource Manager Dashboard
Dimelo
Odoo
8.9
Task Insight for Project Managers
Dimelo
Odoo
8.9
Project Manager Mobile Functionality
Dimelo
Odoo
8.6
Team Member Task Collaboration
Dimelo
Odoo
8.7
Team Member Mobile Functionality
Dimelo
Odoo
8.6
Project Candidate Search
Dimelo
Odoo
7.3
Project Candidate Comparison and Analysis
Dimelo
Odoo
7.3
Defineable Resource Pools
Dimelo
Odoo
6.9
Defineable Resource Pools
Dimelo
Odoo
6.6
Talent Profiles
Dimelo
Odoo
7.1
Real-Time Project Reporting
Dimelo
Odoo
7.3
Absence Management
Dimelo
Odoo
8.1
Product Lifecycle Management
Dimelo
Odoo
8.2

Grants Management

Dimelo
Odoo
7.3
Award Lifecycle Management
Dimelo
Odoo
7.3
Spending Control
Dimelo
Odoo
6.9
Indirect Cost Management
Dimelo
Odoo
7.3
Billing
Dimelo
Odoo
7.7

Procurement

Dimelo
Odoo
8.2
Sourcing Team Collaboration
Dimelo
Odoo
8.3
Sourcing Analysis
Dimelo
Odoo
7.7
Bids Analyzed and Compared
Dimelo
Odoo
7.5
Catalog Shopping E-Commerce for Employees
Dimelo
Odoo
8.3
Contract Authoring
Dimelo
Odoo
8.3
Contract Compliance Management
Dimelo
Odoo
8.4
Contract History
Dimelo
Odoo
8.3
Contract Renewal Automation
Dimelo
Odoo
7.9
Contract Repository
Dimelo
Odoo
8.4
Contract Standardization and Enforcement
Dimelo
Odoo
8.2
Electronic Signatures
Dimelo
Odoo
8.1
Invoice Automated Matching
Dimelo
Odoo
8.4
Purchasing Risk and Compliance Management
Dimelo
Odoo
8.5
Requisitions-to-Purchase Orders Integrated
Dimelo
Odoo
8.3
Spend Compliance Management
Dimelo
Odoo
7.8
Supplier Assessment
Dimelo
Odoo
8.4
Supplier Communication and Collaboration
Dimelo
Odoo
8.4
Supplier Management
Dimelo
Odoo
7.9
Supplier Portal
Dimelo
Odoo
8.4

Risk Management

Dimelo
Odoo
9.4
Risk Repository
Dimelo
Odoo
9.7
Control Management
Dimelo
Odoo
9.7
Control Mapping
Dimelo
Odoo
8.7
Control Efficiency Assessments
Dimelo
Odoo
8.8
Automated Control Assessments
Dimelo
Odoo
9.7
Assessment Capture
Dimelo
Odoo
8.7
Issue Detection
Dimelo
Odoo
9.7
Automatic Notification
Dimelo
Odoo
9.9
Remediation and Certification
Dimelo
Odoo
9.7

Logistics

Dimelo
Odoo
6.4
Transportation Planning and Optimization
Dimelo
Odoo
6.0
Transportation Sourcing Management
Dimelo
Odoo
6.1
Transportation Process Integration
Dimelo
Odoo
6.0
Transportation Execution Management
Dimelo
Odoo
6.0
Freight Payment Automation
Dimelo
Odoo
6.0
Trade Management
Dimelo
Odoo
6.0
Trade Regulatory Compliance Management
Dimelo
Odoo
5.0
Customs Entry Management
Dimelo
Odoo
7.0
Customs Document Management
Dimelo
Odoo
7.0
Customs Document Collaboration
Dimelo
Odoo
7.0
Fulfillment Management
Dimelo
Odoo
6.8
Inventory Visibility
Dimelo
Odoo
7.3
Warehouse Workforce Management
Dimelo
Odoo
7.3

Manufacturing

Dimelo
Odoo
8.2
Production Process Design
Dimelo
Odoo
7.7
Supply Chain Business Flows
Dimelo
Odoo
8.6
Production Management
Dimelo
Odoo
8.0
Contracted Manufacturing Management
Dimelo
Odoo
7.6
Configuration Management
Dimelo
Odoo
8.6
Work Definition
Dimelo
Odoo
8.0
Work Execution
Dimelo
Odoo
8.4
Advanced Fulfillment
Dimelo
Odoo
8.0
Manufacturing Costs
Dimelo
Odoo
8.6

Supply Chain

Dimelo
Odoo
8.5
Forecasting
Dimelo
Odoo
8.5
Inventory Planning
Dimelo
Odoo
8.5
Multi-tier Supply Chain Planning
Dimelo
Odoo
8.5
Performance Monitoring
Dimelo
Odoo
8.5

Product Lifecycle Management

Dimelo
Odoo
7.6
Ideation Management
Dimelo
Odoo
7.0
Requirements Management
Dimelo
Odoo
7.1
Proposal Management
Dimelo
Odoo
7.5
Innovation Portfolio Management
Dimelo
Odoo
7.0
Product Master Data Management
Dimelo
Odoo
7.5
Vendor Portal
Dimelo
Odoo
8.4
Project Portfolio Management
Dimelo
Odoo
8.4

Pros

Dimelo

  • Being able to unify all the messages we receive daily is easier.
  • It helps reduce time when giving answers and solutions to problems that arise.
  • Its interface is very simple and easy to understand.
  • You can add all customer interactions in digital channels and synchronize ticket information and customer profiles with your existing CRM
luar lamas | TrustRadius Reviewer

Odoo

  • Keeping a detailed record of all staff.
  • The application can be extended with modules.
  • Simple and intuitive.
  • Simple implementation
  • Relatively inexpensive.
Marouane Tohme | TrustRadius Reviewer

Cons

Dimelo

  • Social media listening over and above management
  • Simpler schedule for content managing posts where the content editors may not have/need/want direct access to Dimelo--such as marketing directors, etc.
Anonymous | TrustRadius Reviewer

Odoo

  • Community version is sometimes hard to maintain, needs some on-premise knowledge (IT) or having business with an Odoo partner that is sometimes expensive and unreliable.
  • Enterprise version is as expensive as other ERP in the market.
  • Reporting is horrible, not a lot of possibility to integrate seamlessly with a third party BI platform.
David MacDonald | TrustRadius Reviewer

Alternatives Considered

Dimelo

This application meets all the needs that the company faces today, and it is cheaper than other systems. This unified management solution allows you to provide quality customer service with a fast response speed, which has allowed me to win more customers to the company.
luar lamas | TrustRadius Reviewer

Odoo

While comparing Direkto with the Odoo, I'd say, only consideration of the UI is enough to see the vital advantage of the latter. Moreover, the specific functions are way [more] easily searchable through the Odoo than in Direkto.
Anonymous | TrustRadius Reviewer

Return on Investment

Dimelo

  • Provided the service we required based upon an assumed initial level of customer engagement
  • Increased social media engagement for the client - positive impact
Anonymous | TrustRadius Reviewer

Odoo

  • Easy tracking of customers from prospects to sales.
  • Easy repeat orders customer follow-ups. All historical transactions and communications in one place.
Franz Josef Bautista | TrustRadius Reviewer

Screenshots

Pricing Details

Dimelo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Odoo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$20*

* per app/ per user/ per month

Rating Summary

Add comparison