RingCX vs. Sugar Sell (SugarCRM)
RingCX vs. Sugar Sell (SugarCRM)
Product | Rating | Most Used By | Product Summary | Starting Price |
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RingCX | N/A | RingCX, based on the former Dimelo, is an AI customer interaction tool built to power digital customer engagement. | N/A | |
Sugar Sell (SugarCRM) | N/A | Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey and automate as many workflows as you need to. Sugar Sell is presented by the vendor as lean, fast and integratable with anything. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued. | $147 per month 3 users |
RingCX | Sugar Sell (SugarCRM) | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
RingCX | Sugar Sell (SugarCRM) | |
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Top Pros | ||
Top Cons |
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RingCX | Sugar Sell (SugarCRM) | ||||||||||||||||||||||||||||||
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Sales Force Automation |
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Customer Service & Support |
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Marketing Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Customization |
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Security |
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Social CRM |
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Integrations with 3rd-party Software |
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Platform |
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RingCX | Sugar Sell (SugarCRM) | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Creatio Score 9.1 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Creatio Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
RingCX | Sugar Sell (SugarCRM) | |
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Likelihood to Recommend | 8.0 (2 ratings) | 7.2 (58 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (26 ratings) |
Usability | - (0 ratings) | 8.1 (9 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.1 (12 ratings) |
In-Person Training | - (0 ratings) | 9.0 (1 ratings) |
Online Training | - (0 ratings) | 8.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (3 ratings) |
Configurability | - (0 ratings) | 10.0 (1 ratings) |
Ease of integration | - (0 ratings) | 10.0 (2 ratings) |
Product Scalability | - (0 ratings) | 9.0 (1 ratings) |
Vendor post-sale | - (0 ratings) | 9.0 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 9.0 (1 ratings) |
RingCX | Sugar Sell (SugarCRM) | |
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Likelihood to Recommend | RingCentral | SugarCRM |
Pros | RingCentral | SugarCRM |
Cons | RingCentral | SugarCRM |
Likelihood to Renew | RingCentral No answers on this topic | SugarCRM |
Usability | RingCentral No answers on this topic | SugarCRM |
Reliability and Availability | RingCentral No answers on this topic | SugarCRM |
Performance | RingCentral No answers on this topic | SugarCRM |
Support Rating | RingCentral No answers on this topic | SugarCRM |
In-Person Training | RingCentral No answers on this topic | SugarCRM |
Online Training | RingCentral No answers on this topic | SugarCRM |
Implementation Rating | RingCentral No answers on this topic | SugarCRM |
Alternatives Considered | RingCentral | SugarCRM |
Scalability | RingCentral No answers on this topic | SugarCRM |
Return on Investment | RingCentral | SugarCRM |
ScreenShots |