Likelihood to Recommend Well suited - as stated before - allows user to answer their own questions.
Read full review A simple and important scenario well suited is that you can configure alerts to notify you when the production server fails. another best feature is the report server is the central component of reporting services. For me something less appropriate is that the admin must ensure optimal performance for farm operations, they recommend that you install SQL Server on a dedicated server that does not run other farm roles and does not host databases for other applications.
Read full review Pros The product is excellent! Experienced DI Consultants with a broad knowledge in both, product and client data. Customer service and technical support is always available; very professional and investigate reported issues until resolved. Read full review Flexible - able to make any changes we would like vs traditional service desk system. ROI - We were already using SharePoint for internal intranet, so we are simply getting more use out of licensing we had already committed to. Easy to use for end users. Read full review Cons Some screens are not adjustable for sizing. Better capability to import from a spreadsheet. Read full review It is hard to setup and nightmare It requires a of infrastructure, thus it could be costly because of requirement and licensing required for everything to run smoothly If it is not setup and organized properly from the beginning it could be maintenance nightmare It is hard to have "test" environment to do patches or similar Read full review Likelihood to Renew This was a long-term buy-in from a corporate perspective, to remain in the SharePoint space. Migration is certainly possible, which is good for planning and having options further out. At this point, the only planned migration is to eventually move the architecture up to SharePoint/SQL 2013. At that point, we will be able to leverage some greater efficiencies, some enhanced content design and management features, and some more current social features. It is well worth a full consideration in any shop looking at a new implementation of or migration to SharePoint (although you will probably be considering 2013 versions or beyond in those discussions), but the platform should be a strong competitor to any alternatives. Realizing the capability of a fully-branded and customized website was not part of the original choice for the architecture at Lincoln, but seeing it implemented and functioning now with this capacity far beyond original expectations has certainly cemented plans to continue using it.
Read full review Usability Navigation thru the Diver portal is simple; some users have trouble but it also depends on how the analysts build models and present the reports with quickviews selections and report layouts. I am aware of DI capability to access reports thru mobile devices but I have not experience it first hand.
Read full review SharePoint is very complex. This makes usability somewhat difficult from an IT perspective. An IT generalist will be able to pick it up and run with basic tasks. More customized functions would require significant specialized training and therefore limit what a standard user would be able to achieve. From an end user perspective, it's pretty straightforward to use.
Read full review Support Rating Support is always quick to answer and good to deal with.
Read full review It's been fantastic in terms of Premier Support so far. If there is an issue and if you report if the product has an issue, they will act upon it immediately. In some cases, if you design/develop something using the platform, Microsoft appreciates it and... publishes it on their public website. But you have to wait for some time if it is a non-Premier Support issue as you may experience delays.
Read full review Implementation Rating I don't have direct experience with the first time DI was implemented but on subsequent upgrades there have been positive experiences with support and seamless transitions to avoid users discomfort.
Read full review Not implemented in best practice way, there are many customizations
Read full review Alternatives Considered Dimensional Insight is a lot easier to design and use. User interface is much more intuitive.
Read full review At the time of the two large projects, SharePoint was the enterprise solution so we were required to use that. We have since lobbied the enterprise teams to review and consider
Atlassian Confluence and were successful.
Confluence is cheaper than Sharepoint which is why we wanted to bring that in. The enterprise has now made
Confluence an enterprise solution as an alternative to SharePoint. After using both I think SharePoint has many more add-ins than
Confluence . It has much more customization ability than
Confluence . SharePoint is not good for mobile readiness.
Confluence is so there is a difference that might lead you to
Confluence over SharePoint. I would also say that SharePoint is very document-centric and that
Confluence has better KM than SharePoint does. even with the use of SQL Server. We were told that we could not use
Google Drive even though it had features we liked.
Gene Baker Vice President, Chief Architect, Development Manager and Software Engineer
Read full review Return on Investment Increased efficiency - very positive. Sales Reporting is Interactive and Light Years ahead of previous solution. Read full review I've installed SharePoint in many different industries and each industry has seen greater collaboration among their teams both locally and nationally. The ability to collaborate more efficiently has reduced the need to have employees centrally located. Companies which have used SharePoint in a end user training portal have had great ROI, since they can create the content once and share with all their users who subscribe to their training service. The web content management aspect of SharePoint is a very helpful feature. Read full review ScreenShots —