Discord vs. Jira Work Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Discord
Score 8.2 out of 10
N/A
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.
$4.99
per month
Jira Work Management
Score 8.1 out of 10
N/A
Jira Core is Atlassian's general purpose business and project management tool available to smaller companies or teams and designed to suit a variety of purposes (e.g. marketing planning, product roadmap, etc.). In Jira Core, Workflows define process and enable teams to track tasks. Jira Core Cloud instances also have boards that let users visualize workflows and drag and drop tasks from to-do to done. It is available on the cloud.
$7.53
per month per user
Pricing
DiscordJira Work Management
Editions & Modules
Discord Nitro Classic
$4.99
per month
Discord Nitro
$9.99
per month
Free
$0
Starter - Monthly
$7.53
per month per user
Premium - Monthly
$13.53
per month per user
Starter - Annually
$22,500
per year User tier: 201-300
Premium - Annually
$40,500
per year User tier: 201-300
Enterprise
Contact Sales
Offerings
Pricing Offerings
DiscordJira Work Management
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details16% discount on annual pricing for Discord Nitro ($99.99 per year) and Discord Nitro Classic ($49.99 per year).—
More Pricing Information
Features
DiscordJira Work Management
Project Management
Comparison of Project Management features of Product A and Product B
Discord
5.6
31 Ratings
32% below category average
Jira Work Management
7.9
30 Ratings
4% above category average
Task Management4.710 Ratings8.530 Ratings
Gantt Charts3.93 Ratings7.223 Ratings
Scheduling6.49 Ratings8.125 Ratings
Workflow Automation4.49 Ratings7.527 Ratings
Mobile Access8.629 Ratings6.618 Ratings
Search7.926 Ratings00 Ratings
Visual planning tools3.36 Ratings00 Ratings
Resource Management00 Ratings8.529 Ratings
Team Collaboration00 Ratings8.729 Ratings
Support for Agile Methodology00 Ratings8.129 Ratings
Support for Waterfall Methodology00 Ratings8.220 Ratings
Document Management00 Ratings7.124 Ratings
Email integration00 Ratings7.524 Ratings
Timesheet Tracking00 Ratings8.118 Ratings
Change request and Case Management00 Ratings8.622 Ratings
Budget and Expense Management00 Ratings7.317 Ratings
Communication
Comparison of Communication features of Product A and Product B
Discord
7.5
31 Ratings
6% below category average
Jira Work Management
-
Ratings
Chat9.531 Ratings00 Ratings
Notifications8.230 Ratings00 Ratings
Discussions9.131 Ratings00 Ratings
Surveys7.621 Ratings00 Ratings
Internal knowledgebase7.316 Ratings00 Ratings
Integrates with GoToMeeting10.02 Ratings00 Ratings
Integrates with Gmail and Google Hangouts4.01 Ratings00 Ratings
Integrates with Outlook4.01 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Discord
7.2
30 Ratings
10% below category average
Jira Work Management
-
Ratings
Versioning5.913 Ratings00 Ratings
Video files6.628 Ratings00 Ratings
Audio files6.528 Ratings00 Ratings
Document collaboration5.915 Ratings00 Ratings
Access control8.018 Ratings00 Ratings
Advanced security features6.613 Ratings00 Ratings
Integrates with Google Drive10.01 Ratings00 Ratings
Device sync7.920 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Discord
-
Ratings
Jira Work Management
8.7
19 Ratings
15% above category average
Quotes/estimates00 Ratings9.215 Ratings
Invoicing00 Ratings9.612 Ratings
Project & financial reporting00 Ratings8.517 Ratings
Integration with accounting software00 Ratings7.510 Ratings
Best Alternatives
DiscordJira Work Management
Small Businesses
Stackby
Stackby
Score 9.2 out of 10
Stackby
Stackby
Score 9.2 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.6 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DiscordJira Work Management
Likelihood to Recommend
8.2
(31 ratings)
8.3
(30 ratings)
Usability
8.2
(10 ratings)
7.8
(13 ratings)
Support Rating
9.2
(3 ratings)
-
(0 ratings)
User Testimonials
DiscordJira Work Management
Likelihood to Recommend
Discord
Discord is completely suited for any tech server needs - and a million times better than Facebook. It's still lLess suited for non-tech but for sure it's getting better and with some support from Discord that could be fixed easily (just don't dumb-it down or take away features please). I have it open all day, on a separate monitor if I'm not using that one for something else. It'd be great - and maybe I've missed this - if there was a way to have an overview of messages posted in various channels. Despite using it for years now, I've never dug deeply into notifications, so maybe it's possible already. But it should be highly customisable - ie, put all messages from chosen slow servers in the feed, but only highlights from busy ones, and no messages from certain servers etc , so it remains manageable.
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Atlassian
Jira Work Management suits projects involving multiple teams, such as product development. In our case, the design, development, and QA teams use Jira to track tasks from ideation to deployment. Custom workflows and real-time updates ensure that all teams are on the same page, and the ability to link related tasks helps manage dependencies effectively.
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Pros
Discord
  • One to many Communications to ensure that we can quickly get messages out when we have to.
  • Quick polling of questions and issues
  • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
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Atlassian
  • Provide a roadmap of all epics
  • Provide a backlog in which you can see all the possible work to be done to create your sprint plan
  • Have all our projects within reach
  • Have a dashboard with editable columns to manage your work
  • Be able to filter by person
  • Be able to see past sprints
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Cons
Discord
  • Better volume balancing between members on a call.
  • More customizability of the notification sound for each server. It would be nice to set each of my important servers with a different notification sound.
  • More expansive note section when you view another user's profile. I'd like to be able to contain more information there in a more organized way.
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Atlassian
  • More clarification on where to find useful tools and resources for new users.
  • Breakdown of Projects, Tasks, Sub-tasks, bugs is hard to follow and cannot be changed once created.
  • The ability to customize the dashboard/home page to fit the needs of individuals could use some work.
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Usability
Discord
Because it is easy to use, its fun, it has everything you need to comunicate, voice, text, screen sharing, images, emojis, gifs, stickers, and even personalized ones. It also has comunication through integrations like games and music, that i think that brings people together. It is also great for keeping records of the conversations at work
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Atlassian
As we are Atlassian users overall, this entire ecosystem is truly built from a 360 perspective. It becomes the one source of truth, and we can easily see where we are in our projects and where to emphasize focus in the upcoming period. There are some areas for minor improvements, but they are more a matter of preference rather than business necessity
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Support Rating
Discord
There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
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Atlassian
No answers on this topic
Alternatives Considered
Discord
I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much in the sidebar that overwhelms me a bit.
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Atlassian
The evolution of Jira Service Desk to Jira work management is accompanied by lot of new features like the List View which allows inline editing, easy column management, the Calendar View bases on extensible modal and state categories, the Timeline View supports tasks and subtasks, the Boards which allow the categorization of status and allow the visibility of subtasks on the cards, Forms can be created very easily, Project templates can be used based on the business area.
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Return on Investment
Discord
  • Discord has allowed us to connect to students when typical email & text would not work.
  • Discord has allowed easy creation and communication for small group leaders and their students.
  • Discord is free and so many students have access to it.
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Atlassian
  • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
  • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
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ScreenShots