Discord vs. Lumen Unified Communications & Collaboration

Discord

Lumen Unified Communications & Collaboration

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Discord	Score 8.5 out of 10	N/A	Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.	$4.99 per month
Lumen Unified Communications & Collaboration	Score 7.0 out of 10	N/A	Lumen Unified Communications and Collaboration (UC&C) (formerly CenturyLink) combine adaptive networking with a portfolio of technologies on a secure global network with end-to-end support. The UC&C portfolio includes cloud, hosted, and fully managed services built on best-in-class applications that can be sold, provisioned, and managed as a solution, wrapped with a customer success practice. Lumen UC&C Solutions: • Cisco WebEx delivered by Lumen - online meetings with integrated…	N/A

Pricing

Discord

Lumen Unified Communications & Collaboration

Editions & Modules

Discord Nitro Classic: $4.99
per month
Discord Nitro: $9.99
per month

No answers on this topic

Offerings

Pricing Offerings
Discord	Lumen Unified Communications & Collaboration
Free Trial
No	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

16% discount on annual pricing for Discord Nitro ($99.99 per year) and Discord Nitro Classic ($49.99 per year).

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More Pricing Information

Community Pulse
	Discord	Lumen Unified Communications & Collaboration
Top Pros	Pro Easy to use Pro Audio calls Pro Meeting rooms	No answers on this topic
Top Cons	Minus User experience Minus Call quality Minus Improved a little	Minus Easier access Minus Access to support

Features

Discord

Lumen Unified Communications & Collaboration

Project Management

Comparison of Project Management features of Product A and Product B
	Discord 7.8 17 Ratings 1% below category average	Lumen Unified Communications & Collaboration - Ratings
Task Management	9.36 Ratings	00 Ratings
Scheduling	6.02 Ratings	00 Ratings
Workflow Automation	7.04 Ratings	00 Ratings
Mobile Access	9.715 Ratings	00 Ratings
Search	7.413 Ratings	00 Ratings
Visual planning tools	7.53 Ratings	00 Ratings

Communication

Comparison of Communication features of Product A and Product B
	Discord 7.4 17 Ratings 8% below category average	Lumen Unified Communications & Collaboration - Ratings
Chat	9.717 Ratings	00 Ratings
Notifications	8.216 Ratings	00 Ratings
Discussions	8.317 Ratings	00 Ratings
Surveys	7.710 Ratings	00 Ratings
Internal knowledgebase	7.77 Ratings	00 Ratings
Integrates with GoToMeeting	10.02 Ratings	00 Ratings
Integrates with Gmail and Google Hangouts	4.01 Ratings	00 Ratings
Integrates with Outlook	4.01 Ratings	00 Ratings

File Sharing & Management

Comparison of File Sharing & Management features of Product A and Product B
	Discord 8.9 16 Ratings 9% above category average	Lumen Unified Communications & Collaboration - Ratings
Versioning	10.04 Ratings	00 Ratings
Video files	7.916 Ratings	00 Ratings
Audio files	8.715 Ratings	00 Ratings
Document collaboration	8.36 Ratings	00 Ratings
Access control	8.38 Ratings	00 Ratings
Advanced security features	8.04 Ratings	00 Ratings
Integrates with Google Drive	10.01 Ratings	00 Ratings
Device sync	10.06 Ratings	00 Ratings

Best Alternatives
	Discord	Lumen Unified Communications & Collaboration
Small Businesses	Stackby Score 9.8 out of 10	Nextiva Business Phone Service Score 9.1 out of 10
Medium-sized Companies	Troop Messenger Score 9.7 out of 10	Nextiva Business Phone Service Score 9.1 out of 10
Enterprises	HCL Connections Score 9.0 out of 10	Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Discord	Lumen Unified Communications & Collaboration
Likelihood to Recommend	9.1 (17 ratings)	7.0 (1 ratings)
Usability	10.0 (1 ratings)	- (0 ratings)
Support Rating	9.2 (3 ratings)	- (0 ratings)

User Testimonials
	Discord	Lumen Unified Communications & Collaboration
Likelihood to Recommend	Discord Personally, Discord is a great tool to create online communities for your company or product, especially when our target audience is young. I would not consider it appropriate to use this tool for people over a certain age, nor would it be suitable for companies of considerable size. Mario Benetto Senior Community Manager Read full review	Lumen Technologies (formerly CenturyLink) While I am happy with the service, it does leave something to be desired. The MPLS circuit connection has been very stable and I am very happy with its uptime. I am also quite happy with the calling plans. I have been able to cut back on costs with the design they have. Support is the reason for the lower score. Incentivized Verified User Anonymous Read full review
Pros	Discord Discord allows easy setup of servers for specific groups. Discord allows one-on-one private messaging as well as group communication. Discord is easy to install and setup for any age group. Incentivized Jeff Huisjen Director of studentLife Read full review	Lumen Technologies (formerly CenturyLink) MPLS circuits Domestic calling plans International calling plans Incentivized Verified User Anonymous Read full review
Cons	Discord Recovery when servers are down. Better Nitro Deals. Better bot enabling for going live - Slow sometimes or doesn't work in certain discords. Incentivized Verified User Anonymous Read full review	Lumen Technologies (formerly CenturyLink) Cleaner invoices Easier access to support Incentivized Verified User Anonymous Read full review
Usability	Discord I can't really say much on this. It's extremely easy to use, it's very logical and intuitive, and very easy to install and set-up. Even the settings menus make sense even to nonliterate IT people. Incentivized PH Phil Haldane BDM Read full review	Lumen Technologies (formerly CenturyLink) No answers on this topic
Support Rating	Discord I would give it a 10 rating because it absolutely deserves it. Discord has made things like keeping in touch extremely easy for people. Anywhere from gamers, businessmen and even family calls are all a part of this fantastic application. The ease of access of being able to jump in a room with your friends and talk to them is amazing Incentivized JK Josh Kim Help Desk Technician Read full review	Lumen Technologies (formerly CenturyLink) No answers on this topic
Alternatives Considered	Discord Discord has better features and it gets updated constantly with new features. It gets popular everyday and the number of people using Discord gets increased. Discord has a better interface that is easy to use, it doesn't make you confused. Better voice and video quality. The most important part is the communities, there are thousands of different communities. Verified User Anonymous Read full review	Lumen Technologies (formerly CenturyLink) We do not use any other products. Incentivized Verified User Anonymous Read full review
Return on Investment	Discord Discord has been such a bonus to our productivity. Instead of sending meeting links and starting lengthy email threads, we were able to quickly hop on a call with other people and get things done! Some colleagues had to change their PCs as Discord was messing up their system due to the heavy system load. Incentivized Su Kaygun Sayran Content Marketing Specialist Read full review	Lumen Technologies (formerly CenturyLink) Outstanding uptime Good value Incentivized Verified User Anonymous Read full review
ScreenShots