What users are saying about
10 Ratings
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Score 9 out of 100
12 Ratings
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Score 10 out of 100

Likelihood to Recommend

Discord

Discord is great for communication in the office. With everyone working remotely, it can be hard to lean over to tell someone about something you've been working on. We can use discord channels to communicate with a whole team or direct messaging to communicate with someone specifically on a particular issue. I have been using Discord for many years and have found it a valuable tool in all things communication-based.
Kyle Panackia | TrustRadius Reviewer

VMware Socialcast (discontinued)

Socialcast has been a great tool for FactSet. I would recommend it to any firm looking for an easy-to-use tool to centralize communication and collaborate on a global scale.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Discord
8.2
VMware Socialcast (discontinued)
6.3
Task Management
Discord
9.5
VMware Socialcast (discontinued)
7.7
Scheduling
Discord
9.5
VMware Socialcast (discontinued)
6.3
Workflow Automation
Discord
5.0
VMware Socialcast (discontinued)
8.0
Mobile Access
Discord
10.0
VMware Socialcast (discontinued)
3.8
Search
Discord
8.0
VMware Socialcast (discontinued)
8.0
Visual planning tools
Discord
7.0
VMware Socialcast (discontinued)
3.4
Gantt Charts
Discord
VMware Socialcast (discontinued)
7.0

Communication

Discord
6.6
VMware Socialcast (discontinued)
7.5
Chat
Discord
10.0
VMware Socialcast (discontinued)
8.7
Notifications
Discord
8.7
VMware Socialcast (discontinued)
8.2
Discussions
Discord
10.0
VMware Socialcast (discontinued)
8.1
Surveys
Discord
5.0
VMware Socialcast (discontinued)
8.7
Internal knowledgebase
Discord
7.5
VMware Socialcast (discontinued)
6.1
Integrates with GoToMeeting
Discord
4.0
VMware Socialcast (discontinued)
5.0
Integrates with Gmail and Google Hangouts
Discord
4.0
VMware Socialcast (discontinued)
7.0
Integrates with Outlook
Discord
4.0
VMware Socialcast (discontinued)
7.9

File Sharing & Management

Discord
9.4
VMware Socialcast (discontinued)
5.7
Versioning
Discord
9.3
VMware Socialcast (discontinued)
2.1
Video files
Discord
10.0
VMware Socialcast (discontinued)
7.2
Audio files
Discord
9.3
VMware Socialcast (discontinued)
7.2
Document collaboration
Discord
10.0
VMware Socialcast (discontinued)
6.7
Access control
Discord
9.5
VMware Socialcast (discontinued)
7.2
Advanced security features
Discord
8.5
VMware Socialcast (discontinued)
5.8
Integrates with Google Drive
Discord
10.0
VMware Socialcast (discontinued)
5.0
Device sync
Discord
8.5
VMware Socialcast (discontinued)
4.0

Pros

Discord

  • Organizes groups of people
  • Promoting ideas and strategies
  • Growing a brand
Alex Pegg | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • Socialcast has an exceptional user experience. With very few idiosyncrasies, it works well on every platform I've tried.
  • The platform has such a high level of ease of use, it becomes somewhat addicting.
  • Social analytics are superb.
  • The platform is highly intuitive and requires zero training or coaching in order for network members to become productive with it.
  • It's extremely reliable. Only once in 4 years, was the product not available, and that was only for about a half-hour. In that half-hour, we realized how dependent we were on it. (Very.)
  • The multi-device and deployment options are excellent. On-premise, Private Cloud, and Multi-tenant SaaS all available.
  • The mobile apps for iPhone, tablets, and Android render well with a beautiful UI/UX. The desktop AIR app is equally highly usable.
Susan Scrupski | TrustRadius Reviewer

Cons

Discord

  • Random call quality drops
  • Access to more emotes without paying
  • More color schemes
Josh Kim | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • The software is a little bit pricey because it is charged by user/month and depending on the deployment method.
  • For companies with a lot of workers the price can increase significantly.
  • The mobile app usability and notifications are poor. Need to be improved.
  • If there were more administrative features available the product would be improved
Vinicius Lima | TrustRadius Reviewer

Likelihood to Renew

Discord

No score
No answers yet
No answers on this topic

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.1
Based on 2 answers
Beyond the value FactSet derives from using the platform, Socialcast (the firm) has been a good partner to FactSet. We've experienced very little downtime with the service and they have been responsive and fair with enhancement requests and questions
Anonymous | TrustRadius Reviewer

Usability

Discord

No score
No answers yet
No answers on this topic

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.0
Based on 1 answer
The UX is its best feature
Susan Scrupski | TrustRadius Reviewer

Support Rating

Discord

Discord 9.3
Based on 3 answers
I have very rarely had an issue with Discord that I needed to contact support about, but when I have, support has been very quick about reaching back out to me and assisting me in resolving my issue. They read what you say and respond to it with intelligent and helpful responses. Nothing is more frustrating when you try communication with the support of a company and they don't actually read what you have to say or what your issue is. Luckily, Discord takes the time necessary to evaluate problems on an individual basis and assist you based on the problems you're facing.
Kyle Panackia | TrustRadius Reviewer

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.0
Based on 2 answers
Excellent support; of course not perfect. :-)
Susan Scrupski | TrustRadius Reviewer

Implementation Rating

Discord

No answers on this topic

VMware Socialcast (discontinued)

Not applicable, as it is a SaaS platform with minimal implementation
Susan Scrupski | TrustRadius Reviewer

Alternatives Considered

Discord

Discord is basically the version of Skype that you've always wanted. It makes it easy for you to chat with your friends, video call them, and make conference calls. It's a MUCH quicker system and does not seem to have such an impact on my hardware as well. Discord is doing things right when it comes to a chat system.
Josh Kim | TrustRadius Reviewer

VMware Socialcast (discontinued)

Socialcast is great for collaboration & light project management, but anything complex doesn't work well.

Using it as an email notification curator works nice for us.
Richard Bird | TrustRadius Reviewer

Return on Investment

Discord

  • It's a free service as a user so it's a great return on investment!
Alex Pegg | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • Definitely more organized project management and team collaboration.
  • Efficiency in carrying out tasks.
  • Creates a spirit of collaboration and friendliness among colleagues.
Elizabeth Gonzalez | TrustRadius Reviewer

Pricing Details

Discord

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VMware Socialcast (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Discord
9.7
VMware Socialcast (discontinued)
7.7

Likelihood to Renew

Discord
VMware Socialcast (discontinued)
9.1

Usability

Discord
VMware Socialcast (discontinued)
9.0

Support Rating

Discord
9.3
VMware Socialcast (discontinued)
9.0

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