Dispatch vs. MoonMail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dispatch
Score 5.0 out of 10
N/A
Dispatch is a field service management platform for brands that use 3rd party contractors to install, repair, support or maintain products for customers. It allows brands to find and hire contractors, and allows contractors to communicate about service details with customers from their mobile phones.N/A
MoonMail
Score 9.1 out of 10
N/A
microapps headquartered in New York offers MoonMail, an email marketing tool set for ecommerce featuring email verification, Zapier integrations, as well as autoresponders and integrations with popular ecommerce platforms (e.g. Shopify).N/A
Pricing
DispatchMoonMail
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DispatchMoonMail
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
DispatchMoonMail
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
DispatchMoonMail
Small Businesses
Kickserv
Kickserv
Score 9.3 out of 10
ReachMail
ReachMail
Score 10.0 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.7 out of 10
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Enterprises
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
Emma by Marigold
Emma by Marigold
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DispatchMoonMail
Likelihood to Recommend
7.0
(1 ratings)
-
(0 ratings)
Support Rating
6.0
(1 ratings)
-
(0 ratings)
User Testimonials
DispatchMoonMail
Likelihood to Recommend
Dispatch, Inc.
Dispatch is well suited for teams looking to improve their delivery notification process. The ability to notify customers via automated phone call or text is invaluable and takes the burden away from the drivers and delivery team on the ground, who can be unreliable and inefficient at times depending on the situation.
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microapps
No answers on this topic
Pros
Dispatch, Inc.
  • Easy to set up
  • Good integration with customer notification
  • Streamlined set up process and support
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microapps
No answers on this topic
Cons
Dispatch, Inc.
  • Buggy desktop app interface
  • Mobile app needs a lot of improvement
  • Login for vehicles can be a bit tricky
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microapps
No answers on this topic
Support Rating
Dispatch, Inc.
Dispatch has timely customer service and set up support. Unfortunately, they are only able to assist via phone and do not have a chat option. Chatting would be much easier for being able to answer simple questions or software issues instead of having to wait on hold over the phone.
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microapps
No answers on this topic
Alternatives Considered
Dispatch, Inc.
We used Route4Me but surprisingly there are very few alternatives and companies on the market that are well suited for performing this kind of tracking. I am somewhat disappointed that Dispatch is the only option, only because the desktop and mobile applications can be so buggy and, at times, unreliable. But, the other existing options on the market are much worse.
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microapps
No answers on this topic
Return on Investment
Dispatch, Inc.
  • Dispatch gives us the ability to track orders that have shipped locally
  • Digital footprint
  • Reduction of carbon emissions using paper products
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microapps
No answers on this topic
ScreenShots