Dixa vs. RingEX
Dixa vs. RingEX
Product | Rating | Most Used By | Product Summary | Starting Price |
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Dixa | N/A | Dixa, headquartered in Copenhagen, offers their VoIP and call center software, featuring browser based phone, email, and live chat, intelligent skill-based call routing and other agent management tools, queue management and prioritization, and other features designed to provide scalable customer support for ecommerce and small businesses. | $39 per month per user | |
RingEX | N/A | RingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis. | $19.99 per month |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | All pricing plans are billed annually with a 5 seat minimum. Monthly pricing is available upon request (includes a surcharge). Many product add-ons available: - Dixa Chatbot - Dixa Quality and Insights - Collaboration Users - Seasonal Agents Service add-ons - Active Guidance: Dixa Platform - Active Guidance: Chatbot & Automation - Custom Card Integration | Pricing above is per/month paid annually. Pricing increases when paid monthly. Essentials - $29.99/month (paid monthly) Standard - $37.99/month (paid monthly) Premium - $44.99/month (paid monthly) Ultimate - $59.99/month (paid monthly) | ||||||||||||||
More Pricing Information |
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Cloud PBX |
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Call Management |
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VoIP system collaboration |
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Mobile apps |
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Dixa | RingEX | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Dixa | RingEX | |
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Likelihood to Recommend | 9.3 (4 ratings) | 7.8 (157 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (15 ratings) |
Usability | - (0 ratings) | 8.3 (11 ratings) |
Availability | - (0 ratings) | 8.2 (87 ratings) |
Performance | - (0 ratings) | 8.0 (2 ratings) |
Support Rating | - (0 ratings) | 5.0 (28 ratings) |
In-Person Training | - (0 ratings) | 7.3 (1 ratings) |
Implementation Rating | - (0 ratings) | 7.8 (6 ratings) |
Configurability | - (0 ratings) | 7.0 (1 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 1.0 (1 ratings) |
Ease of integration | - (0 ratings) | 9.0 (1 ratings) |
Product Scalability | - (0 ratings) | 9.5 (2 ratings) |
Professional Services | - (0 ratings) | 1.0 (1 ratings) |
Vendor post-sale | - (0 ratings) | 4.0 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 8.0 (1 ratings) |
Dixa | RingEX | |
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Likelihood to Recommend | Dixa | RingCentral |
Pros | Dixa | RingCentral |
Cons | Dixa | RingCentral |
Likelihood to Renew | Dixa No answers on this topic | RingCentral |
Usability | Dixa No answers on this topic | RingCentral |
Reliability and Availability | Dixa No answers on this topic | RingCentral |
Performance | Dixa No answers on this topic | RingCentral |
Support Rating | Dixa No answers on this topic | RingCentral |
In-Person Training | Dixa No answers on this topic | RingCentral |
Implementation Rating | Dixa No answers on this topic | RingCentral |
Alternatives Considered | Dixa | RingCentral |
Contract Terms and Pricing Model | Dixa No answers on this topic | RingCentral |
Scalability | Dixa No answers on this topic | RingCentral |
Return on Investment | Dixa | RingCentral |
ScreenShots | Dixa Screenshots |