What users are saying about
5 Ratings
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Top Rated
246 Ratings
5 Ratings
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Score 6.5 out of 100

HubSpot Sales

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Top Rated
246 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

D&B Optimizer

NetProspex is particularly well suited to help your organization keep up an accurate database. It helps to use the NetProspex tools at least once a quarter to help maintain accuracy. It also helps to fill in any incomplete records that could slow down your business process, and it eliminates barriers during the sales funnel.
Anonymous | TrustRadius Reviewer

HubSpot Sales

HubSpot Sales is well suited for sales teams that want to really use a CRM. As with any tool like this, it is only as effective as the willingness of the team to use it. Adoption is easy and the overhead of keeping it updated is not real heavy. It seems to be most ideally suited for smaller teams, but I could see it being quite effective for larger teams, as well.
Tom Wondra | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

D&B Optimizer
5.7
HubSpot Sales
Advanced search
D&B Optimizer
3.5
HubSpot Sales
Identification of new leads
D&B Optimizer
5.1
HubSpot Sales
List quality
D&B Optimizer
5.1
HubSpot Sales
List upload/download
D&B Optimizer
8.0
HubSpot Sales
Ideal customer targeting
D&B Optimizer
4.4
HubSpot Sales
Load time/data access
D&B Optimizer
8.0
HubSpot Sales

Sales Intelligence Data Standards

D&B Optimizer
6.8
HubSpot Sales
Contact information
D&B Optimizer
6.9
HubSpot Sales
Company information
D&B Optimizer
6.2
HubSpot Sales
Industry information
D&B Optimizer
7.1
HubSpot Sales

Data Augmentation & Lead Qualification

D&B Optimizer
6.9
HubSpot Sales
Lead qualification process
D&B Optimizer
6.0
HubSpot Sales
Smart lists and recommendations
D&B Optimizer
6.0
HubSpot Sales
Salesforce integration
D&B Optimizer
9.0
HubSpot Sales
Company/business profiles
D&B Optimizer
4.3
HubSpot Sales
Data hygiene
D&B Optimizer
8.8
HubSpot Sales
Automatic data refresh
D&B Optimizer
6.2
HubSpot Sales
Filters and segmentation
D&B Optimizer
8.2
HubSpot Sales

Sales Intelligence Email Features

D&B Optimizer
7.3
HubSpot Sales
Append emails to records
D&B Optimizer
7.3
HubSpot Sales

Pros

D&B Optimizer

  • Update and correct data.
  • Integrate with your sales and marketing automation systems.
  • Help maintain updated records.
Susan Zaney | TrustRadius Reviewer

HubSpot Sales

  • Excellent e-mail and calendar integration with Gmail. I believe it also does it with Outlook.
  • Templates are excellent for emails. I use a standard template to reach out to people that have downloaded collateral or signed up to my mailing list which I then customise based on my research. It really saves time by having a standard format with some verbiage I've written.
  • Super easy to customise fields and add items to picklists, etc.
  • I really like the ability to know who has viewed my documents and track that.
  • It tells me prospects in terms of which domains are on my website.
Marissa White | TrustRadius Reviewer

Cons

D&B Optimizer

  • Sometimes missing records
Anonymous | TrustRadius Reviewer

HubSpot Sales

  • When creating new contacts from the sales extension/email log in CRM it defaults to subscriber. *UPDATE!!* 4/25 HubSpot emailed me this morning about this and said they made an update which set the default lifecycle stage to lead in the sidebar (sales extension)!! YAY!
  • There used to be a check box in "log in CRM" to default to "always log in CRM" but it's gone...I'm not sure why!
  • It'd be nice if you could associate people with multiple companies or "past company" were an option.
  • Emailing two people in one email is difficult with tracking and tracking replies, especially when separate and not replied to all, is challenging.
Stephanie Casstevens | TrustRadius Reviewer

Likelihood to Renew

D&B Optimizer

No score
No answers yet
No answers on this topic

HubSpot Sales

HubSpot Sales 8.0
Based on 5 answers
HubSpot sales has allowed all of our teams company-wide to communicate and keep all of our information secure and organized. We are able to save time and money by using this platform, and we could not imagine turning back to the way things used to be done. We are so thankful for HubSpot Sales!
Danielle A. Pingitore | TrustRadius Reviewer

Usability

D&B Optimizer

No score
No answers yet
No answers on this topic

HubSpot Sales

HubSpot Sales 9.1
Based on 1 answer
It's totally clean, consistent, and easy to use/understand. I love everything about this tool! From Gmail to being in the platform everything looks similar, is orange and easy to find, and very clear and user friendly. It's intuitive and hey, if my sales reps are using it it must be good and simple!
Stephanie Casstevens | TrustRadius Reviewer

Support Rating

D&B Optimizer

No score
No answers yet
No answers on this topic

HubSpot Sales

HubSpot Sales 9.1
Based on 2 answers
Oh my goodness HubSpot Support is just amazing. I submitted a question/issue to them yesterday and by this morning I had this response:
"Hi Stephanie,I hope this finds you well and thanks so much for your patience while I was working to update the extension with my team. We were actually able to push through an update yesterday afternoon which set the default lifecycle stage to lead in the sidebar. If you take a look now, that should be in place. If it has not updated yet, I would recommend uninstalling and re-installing the sales extension so an updated version and be pushed through.Again, I want to say that I sincerely appreciate that you took the time to reach out to us and help us iron this out. HubSpot really values constructive feedback with real use-case backing to help push it along. So, thank you!"
Stephanie Casstevens | TrustRadius Reviewer

Implementation Rating

D&B Optimizer

No score
No answers yet
No answers on this topic

HubSpot Sales

HubSpot Sales 9.1
Based on 2 answers
It was not only SUPER easy to implement, we had some amazing support from HubSpot. They scheduled a call to go over each individual tool with our team and provided guidance and best practices plus answered any questions are new users had. It was wonderful and really helped them get started confidently
Stephanie Casstevens | TrustRadius Reviewer

Alternatives Considered

D&B Optimizer

We used Zoominfo before to help search for new leads, or leads similar to ones that were already in our database. We've found that Zoominfo may have had more records overall, but their data was not as accurate. We were also looking for a tool that could help evaluate our current leads on a more regular basis, something which Zoominfo could not provide.
Anonymous | TrustRadius Reviewer

HubSpot Sales

Most CRMs offer the basic "address book" with the ability to layer on other products. HubSpot has all of this under one hood. There are a lot of similarities between CRM tools, I have just personally found HubSpots to be the easiest to use
Ted Bennett | TrustRadius Reviewer

Return on Investment

D&B Optimizer

  • We save time and money having sales people trying to complete and update records.
Susan Zaney | TrustRadius Reviewer

HubSpot Sales

  • It’s great in helping to set up systems and processes that work around the clock even while you sleep.
  • HubSpot has saved me a lot of money by investing in other tools that helped create opt-in landing pages and make my business look more professional.
  • I primarily use Google tools, so I love that HubSpot integrates well with them, as it saves me from having to use other third-party tools to make sync and trigger everything work together.
Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer

Pricing Details

D&B Optimizer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HubSpot Sales

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

D&B Optimizer
8.0
HubSpot Sales
8.2

Likelihood to Renew

D&B Optimizer
HubSpot Sales
8.0

Usability

D&B Optimizer
HubSpot Sales
9.1

Support Rating

D&B Optimizer
HubSpot Sales
9.1

Implementation Rating

D&B Optimizer
HubSpot Sales
9.1

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