Docebo Learning Platform vs. Wisetail LMS

Docebo [Learning Suite] is a great tool for hosting content when you have a clear idea and path of how you want your users to engage. Essentially, the UI and experience is beautiful and the navigation for users really beats out many other learning platforms but you need to be very deliberate in designing the paths for employees to take. You cannot expect employees and users to intuitively figure out what they need to do within the system. This is a key drawback. What I love is content curation from external sites such as youtube, linkedin, and uploaded videos that can launch all within Docebo -that for us is key to track how much engagement were getting where we couldn't have that on our previous platform.

Incentivized

Even their newest 5.0 upgrade only puts their technology capabilities at the back of the pack compared to other major LMS' in the marketplace. That said, their customer service team is very good, and they have a good company culture. If you are a very small company that wants a decent LMS, this is a good product to look at.

Incentivized

• PPT import feature is my favorite. It will let you use your existing materials without a hiccup
• The UI is clean and intuitive. My audience was able to use most of the features with ease
• All learning analytics are easy to use and analyze offline easily
• Using the Linkedin Learning inside the platform gave us some time to come up with our own content, as we weren't sitting duck on an empty LMS

Incentivized

• Customer service.
• User community.

Incentivized

• Service and support
• The LMS is glitchy
• The company as a whole lacks a fine finish. It is 3 star in all categories and can't achieve excellence

• Keeping promises -- they consistently miss deadlines.
• Staying current with other LMS platforms in the industry.

Incentivized

Docebo won't overwhelm you with technical jargons. If you can make a fairly good assumption from the name of the options

Incentivized

The team is prompt and knowledgeable. It would be nice to have the ability to call and talk to a real person. All problems have been resolved so far, hence no issues.

Incentivized

Excellent staff and customer service.

Incentivized

Easy navigation. To increase user engagement. Auto assign training.

Incentivized

Last. Dead last. We selected Wisetail years ago when it was cutting edge. It's had very little development since then, and has sadly fallen to the back of the pack. It's unfortunate, since they have such a great staff. Promises to fix this have repeatedly been made and broken. There is a large client exodus from this platform taking place.

Incentivized

• We have many active users taking course content, which is great, but not a measurable ROI on our investment in Docebo.

• We've been able to eliminate costly live events in lieu of live webcasts. The recordings of those are hosted on our Wisetail platform.
• The 4.0 platform has a significant administrative burden that is only partially fixed in 5.0.

Incentivized