20 Miles vs. Dropbox DocSend

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
20 Miles
Score 7.0 out of 10
N/A
Fileboard provides actionable insights when businesses conduct live presentations, send and email presentations and conduct screen shares with prospects via this sales enablement tool. Fileboard also provides analytics on how prospects have engaged with presentations.
$49
per month
Dropbox DocSend
Score 8.7 out of 10
N/A
DocSend is a secure file and document sharing solution that gives users analytics and control on sent documents to see who opens documents, who they forward them to, and how long they look at each page. Users can turn off access, password protect, or set an expiration at any time. DocSend integrates with SalesForce as well as Box, Dropbox, Google Drive, and OneDrive. Use cases include investor relations, board management, and similar transactions where secure sharing is required. Additionally,…
$10
per user/per month
Pricing
20 MilesDropbox DocSend
Editions & Modules
Solo
$49
per month 1 user
Small Agency
$229
per month 2-5 users
Agency Pro
$499
per month 6-10 users
Personal
$10
per user/per month
Standard
$45
per user/per month
Advanced
$150
per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
20 MilesDropbox DocSend
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts available for annual pricing. $49 per month for each additional users.
More Pricing Information
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User Ratings
20 MilesDropbox DocSend
Likelihood to Recommend
1.0
(2 ratings)
9.4
(22 ratings)
Likelihood to Renew
9.0
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
20 MilesDropbox DocSend
Likelihood to Recommend
20 Miles Inc
Fileboard is great for all sizes of sales organizations and very useful for those utilizing Salesforce. Their pricing is more affordable than competitors and their people are less pushy. My advice would be to demo the product and see if it fits your needs before looking at the more established and expensive competitors.
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Dropbox
DocSend works really great if you want to send out a doc to a prospect and want to track when they open it and what content they view. The reporting on this works really well and I've been happy with this functionality. Where it falls short is when you're trying to use it for a live demo utilizing the join.me integration. There are a lot of issues when you try to switch your screen and it only works 2/3s the time. I'd prefer an all-in-one solution instead of this Frankenstein model.
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Pros
20 Miles Inc
  • Excellent tracking of email and alert notifications
  • Great sales analytics that helped forecasting
  • The live demo function was extremely helpful
  • Tight integration into Salesforce
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Dropbox
  • Additional information from users who have already downloaded the files or material.
  • Additional information if the download link(s) have been resent.
  • Password encryption if necessary.
  • Email verification for third-party download via email.
  • Add-ons with other platforms and applications, such as Outlook and Gmail.
  • Seal of documents by electronic signature
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Cons
20 Miles Inc
  • My experience with Fileboard has been less than ideal after making the switch from a very similar product. Our sales team as well as our operations team has experienced a number of stability issues on calls with our prospective customers to the point that we are looking for alternative solutions before our contract with fileboard has even expired.
  • I received more complaints from my team in 6 months using Fileboard than 2 years using a competing product.
  • We attempted to part ways mid contract and request a refund for unused access but were rejected and accused of blackmail after I provided two possible outcomes to our situation. One being private resolution and parting ways and second being an honest assessment of my experience with Fileboard and wishing we had stuck with the slightly more expensive solution.
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Dropbox
  • DocSend has a newer feature called Spaces, it lets you place multiple files into a single "deal room". Unfortunately for us, we need it to support nested file structures for larger content sets. Their support team says this is on the way.
  • I'd like to be able to change the icons for links add to Space, currently, they're a default icon.
  • Navigating the UI is just a bit laborious, it feels like it should be easier to get to link creation since that is what you're doing 90% of the time you go to the site.
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Likelihood to Renew
20 Miles Inc
Great sales tool especially because we didn't know we needed it... its helped us increase our performance which is ALWAYS important!
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Dropbox
No answers on this topic
Support Rating
20 Miles Inc
No answers on this topic
Dropbox
I haven’t used the support as our internal teams do a great job of fixing and supporting our DocSend use.
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Alternatives Considered
20 Miles Inc
Fileboard has tighter integration into Salesforce and is less expensive. ClearSlide has a few more bells and whistles that may or may not be needed for your environment.
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Dropbox
DocSend is more convenient than DocuSign if you are already using Dropbox, otherwise a lot of these solutions come down to pricing and preference on user interface. For us, DocSend was great until our needs changed to needing a more sophisticated contract management tool. With further integrations and API accesses in the future, I think it will be easier to have all systems communicating and working together .
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Return on Investment
20 Miles Inc
  • Decreased sales time based on us know what content our prospects were/weren't looking
  • Increased opportunity pipeline
  • Improved our forecasting abilities.
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Dropbox
  • For about $100 you can optimize all
  • Of your pipelines that rely on decks or documents - worth it!
  • The time you’d spend having to send each link to individual clients without tracking is well worth the $100 on the product
  • We’ve been able to close our fundraising round and increase partnerships by utilizing DocSend - would recommend!
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ScreenShots

20 Miles Screenshots

Screenshot of Fileboard Prospects ViewScreenshot of Fileboard Prospects Collateral UsedScreenshot of File Links Analytics Overview

Dropbox DocSend Screenshots

Screenshot of