Epicor ECM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Epicor ECM
Score 4.7 out of 10
N/A
Epicor ECM is based on docStar, a document management software offering that was acquired by Epicor in 2017.N/A
Pricing
Epicor ECM
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Epicor ECM
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Epicor ECM
Considered Both Products
Epicor ECM
Chose Epicor ECM
Briefly evaluated Veeam before settling on new DMS that had these features. That product looked outstanding, but couldn't justify the duplication of costs for similar results. Did not get a lot of chance to use it, but the mobile availability to access the console looked great …
Chose Epicor ECM
DocStar has more options and security levels and better OCR capability.
Chose Epicor ECM
This was the software that was chosen for the company before I was employed.
Chose Epicor ECM
A former employee of our company chose DocStar after much research and Q&A with the DocStar seller. I believe she truly put a lot of time/effort into choosing this system, but the end result is that it is not a good match for our company. After reviewing her notes, I believe …
Top Pros
Top Cons
Features
Epicor ECM
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Epicor ECM
9.4
4 Ratings
13% above category average
Content capture & imaging9.04 Ratings
File sync, storage & archiving9.04 Ratings
Document management9.04 Ratings
Records management10.04 Ratings
Content search & retrieval10.04 Ratings
Enterprise content collaboration9.03 Ratings
Content publishing & creation9.02 Ratings
Security, risk management & information governance9.94 Ratings
Contract lifecycle management9.03 Ratings
Automated workflows9.94 Ratings
Artificial intelligence9.01 Ratings
Mobile support10.02 Ratings
Integration9.93 Ratings
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Epicor ECM
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User Ratings
Epicor ECM
Likelihood to Recommend
10.0
(7 ratings)
Support Rating
9.9
(3 ratings)
User Testimonials
Epicor ECM
Likelihood to Recommend
Epicor Software
It is well suited for billing service storage and retrieval. It ends the need to pay extra for a storage space. It also makes for easy cleanup of files on a yearly basis.
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Pros
Epicor Software
  • Templates - By being able to create templates for each document type, it made organizing files much easier. It also made the titles similar in format, which also allows for better organization.
  • We were able to scan documents directly into docStar, which helped us eliminate extra steps. For example, if we were missing a page from a document, and we received it at a later time, we could scan just that page into docStar as opposed to scanning the entire document again.
  • The functionalities are straight forward, so it is not hard to use the docStar system.
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Cons
Epicor Software
  • Cost is an issue, pricey for what it's essentially glorified cloud storage.
  • No ability to lookup vehicles by stock number or phone number.
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Support Rating
Epicor Software
Our support for DocStar has been phenomenal! They are always prompt, courteous, and effective. We have never had a bad experience with the support staff and they are always available when we need their help.
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Alternatives Considered
Epicor Software
A former employee of our company chose DocStar after much research and Q&A with the DocStar seller. I believe she truly put a lot of time/effort into choosing this system, but the end result is that it is not a good match for our company. After reviewing her notes, I believe she chose the system due to its ability to be customized through the template system
Read full review
Return on Investment
Epicor Software
  • We have saved almost 10,000 dollars a year just in toner cost. We had to implement some up front cost for tablets and other computer aspects but the initial cost of this was about 3,000 to 4,000 dollars. docStar has saved us an instrumental amount of money and will so in the future as well.
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ScreenShots