What users are saying about
2 Ratings
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Score 7.7 out of 100
84 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Kareo Marketing

The features Kareo marketing offers are great, however, they need to be worked on to make sure they are functioning correctly. It should not take over 3 months of working on the issue to still not have an answer or solution.
Howell Howell | TrustRadius Reviewer

Kentico Xperience

Kentico is a robust and flexible CMS platform that is great for managing multiple websites and multiple environments (dev, stage, and production for instance). It makes content management very easy and makes it easy to keep the environments synced with the same content.However, the Kentico CMS does require a bit more technical understanding to get it set up properly and requires a bit more effort and support than, say, free open-source options.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Kareo Marketing
10.0
Kentico Xperience
WYSIWYG email editor
Kareo Marketing
10.0
Kentico Xperience
Mobile optimization
Kareo Marketing
10.0
Kentico Xperience

Reporting & Analytics

Kareo Marketing
9.0
Kentico Xperience
Dashboards
Kareo Marketing
9.0
Kentico Xperience

Security

Kareo Marketing
Kentico Xperience
7.9
Role-based user permissions
Kareo Marketing
Kentico Xperience
7.9

Platform & Infrastructure

Kareo Marketing
Kentico Xperience
7.7
API
Kareo Marketing
Kentico Xperience
8.3
Internationalization / multi-language
Kareo Marketing
Kentico Xperience
7.0

Web Content Creation

Kareo Marketing
Kentico Xperience
7.4
WYSIWYG editor
Kareo Marketing
Kentico Xperience
8.1
Code quality / cleanliness
Kareo Marketing
Kentico Xperience
7.3
Admin section
Kareo Marketing
Kentico Xperience
8.4
Page templates
Kareo Marketing
Kentico Xperience
7.2
Library of website themes
Kareo Marketing
Kentico Xperience
4.8
Mobile optimization / responsive design
Kareo Marketing
Kentico Xperience
8.2
Publishing workflow
Kareo Marketing
Kentico Xperience
7.3
Form generator
Kareo Marketing
Kentico Xperience
7.4

Web Content Management

Kareo Marketing
Kentico Xperience
7.3
Content taxonomy
Kareo Marketing
Kentico Xperience
7.6
SEO support
Kareo Marketing
Kentico Xperience
8.2
Bulk management
Kareo Marketing
Kentico Xperience
5.8
Availability / breadth of extensions
Kareo Marketing
Kentico Xperience
7.4
Community / comment management
Kareo Marketing
Kentico Xperience
7.6

Pros

Kareo Marketing

  • Patient communications: being able to send patients text messages has been a great benefit.
  • Kareo sends out appointment reminders for us which saves our employees time.
Howell Howell | TrustRadius Reviewer

Kentico Xperience

  • I love the intuitive top and left navigation within the content management platform. I can easily find what section, sub-section, and page I'm looking to edit
  • For creating content, the WYSIWYG editor is so intuitive; it feels like you're working on an MS Word doc!
  • The tab for adding metadata in simple fields takes away the headache of having to hunt and peck through code to add H1 tag, page description etc.
  • The image library is easy to edit and manage
Anonymous | TrustRadius Reviewer

Cons

Kareo Marketing

  • There are currently some issues with the survey feature that we have not been able to open, view, or publish the survey. This has been going on for 3 months and there has been no resolution.
  • It would be nice to be able to filter who is receiving a survey so patients do not get them every time they have a visit.
Howell Howell | TrustRadius Reviewer

Kentico Xperience

  • Kentico needs to invest in more enterprise class environment management utilities -- example: global CDN support via the CMS is sorely lacking. There are work-arounds, but it should be more elegant.
  • The Kentico staging module could be improved to support the concept of bundled releases. Current staging module functionality is good, but could be improved.
  • Kentico ecommerce support is a touch immature. While content management is superb, Kentico lags in this area when compared to many open source ecommerce engines.
  • Kentico is lacking MVC support. 99% of the time this isn't an issue for the end-user or business user, but can be a hurdle for technology teams depending on the team's makeup.
Eric Wiley | TrustRadius Reviewer

Likelihood to Renew

Kareo Marketing

No score
No answers yet
No answers on this topic

Kentico Xperience

Kentico Xperience 9.1
Based on 22 answers
We are locked into Kentico for the long haul. It provides us with an easy and flexible solution for a very non technical company to create a site and have the features they want, especially with the inclusion of EMS into our license. Now we have a true platform to build and grow our solutions.
Anonymous | TrustRadius Reviewer

Usability

Kareo Marketing

No score
No answers yet
No answers on this topic

Kentico Xperience

Kentico Xperience 9.0
Based on 3 answers
It seriously is one of the best interfaces I have ever used. I also love the fact that I can use UI personalization to secure any functionality by user or role that I don't want that role to have access to. The best part is the customization of the UI, I can add in any button, tab, or menu item I want through it, no code required.
Brian McKeiver | TrustRadius Reviewer

Support Rating

Kareo Marketing

Kareo Marketing 3.0
Based on 1 answer
Other than speaking with someone about the issues we have had, I don't believe that anyone is actually working on a fix for our problem. If I can not open, view, and publish surveys when we receive them then part of the software is not working. They don't mind charging me every month for a service that is not functioning correctly.
Howell Howell | TrustRadius Reviewer

Kentico Xperience

Kentico Xperience 9.1
Based on 8 answers
Their support staff is friendly, knowledgeable, and will work with you until your issue is fixed. This could take a few phone calls back and forth, but they are very diligent in helping you.
Jessica Hester | TrustRadius Reviewer

Implementation Rating

Kareo Marketing

No score
No answers yet
No answers on this topic

Kentico Xperience

Kentico Xperience 10.0
Based on 2 answers
The system provides many opportunities to integrate and enhance the platform and makes it easy to do so.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Kareo Marketing

We were very satisfied with Demand Force but switched to Kareo because of the price. and it put all of our platforms with one company. I would say Demand Force was a better product, however, for the price, Kareo is a great option if the engineers could work the bugs out.
Howell Howell | TrustRadius Reviewer

Kentico Xperience

I've used Sitecore, Ektron, Joomla!, WordPress, and SharePoint (if you want to count that as a competitor for CMS). Kentico 8 blows them all out of the water. Nothing is more intuitive in the way that content is created, the way the site is setup, and how efficient rollouts can be with Content Staging.
Albert Hovingh | TrustRadius Reviewer

Return on Investment

Kareo Marketing

  • We have not been using it long enough to know an answer to this.
Howell Howell | TrustRadius Reviewer

Kentico Xperience

  • Kentico has enabled faster speed to market for SMEs. They are empowered to enter content them selves while still having that content go through editorial review to ensure tone of voice and brand are maintained.
  • Deploying Kentico has freed up web developer resources from manual content entry enabling them to build more useful solutions to support the business efforts
  • Tapping into the Kentico event pipelne allows us to trigger external system events when product content is published.
Jon East | TrustRadius Reviewer

Screenshots

Pricing Details

Kareo Marketing

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Kareo Marketing Editions & Modules

Edition
Cub$0
Professional$300
Managed Services$500
    Additional Pricing Details

    Kentico Xperience

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Kentico Xperience Editions & Modules

    Edition
    Kentico Xperience Business$14,9991
    Kentico Xperience Enterprise$29,9991
    Kentico Xperience CorporateUpon request
    Kentico Xperience Business$9,999 / year3
    Kentico Xperience Enterprise$17,999 / year3
    1. Perpetual license
    2. Subscription license
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Kareo Marketing
    7.0
    Kentico Xperience
    9.6

    Likelihood to Renew

    Kareo Marketing
    Kentico Xperience
    9.1

    Usability

    Kareo Marketing
    Kentico Xperience
    9.0

    Support Rating

    Kareo Marketing
    3.0
    Kentico Xperience
    9.1

    Implementation Rating

    Kareo Marketing
    Kentico Xperience
    10.0

    Add comparison