Document360 vs. Microsoft Viva

DOC360 is more than just a resource.Doc360 is an indispensable tool for any team seeking something distinctive, visually appealing, and highly efficient. Having tried various Knowledge bases in the past, DOC360 stands out for its exceptional ease of use, functionality and aesthetic appeal earning praise both from me and my team

Well suited for

• Companies that have experience of using the OKR methodology and have a clear understanding of what it is
• Companies that are planning to expand/scale the OKR program
• Companies that are looking to reduce the effort involved in running the OKR program

Ill-suited for:

• Companies that are using OKRs for the first time and do not have a clear understanding of the methodology

Incentivized

• The support team at DOC360 is truly outstanding.
• What sets them apart is their exceptional availability and transparency
• Doc360 consistently strives to improve their products regularly introducing new features that enhances our overall experience

• AI Copilot
• Task reminder
• Calendar event reminders
• Helps me make more efficient and quicker social media post pushes that we do weekly

Incentivized

• Adding support to include large videos and images online.
• Integration with Salesforce.
• Auto correct spellings and word suggestion.

Incentivized

• Accelerate integrations and add more integrations.
• Ally.io has room for improvement in providing benchmark in-depth analysis across industries, same-size companies, etc.
• Ally.io can still improve upon some of its product features and communicating the releases. Videos have been extremely helpful.

Incentivized

Document360 is an exceptional knowledge base software that streamlines our documentation processes, empowers collaboration, and enhances our efficiency in training our consultant

Document360 is the first knowledge base customer support tool that our organization implemented, and this tool has increased our team's productivity drastically. One of the reasons we purchased this tool was the price. Document360 has a lot of online video tutorials which again helped our decision to purchase this tool.

Ally was preferred over the alternatives due to the following:

• Quick turnaround by reps
• Detailed product demo
• Ease of use in comparison other tools
• Clarity in terms of how Ally.io could resolve Crayon's existing issues

Incentivized

• It boasts expectional customer support with a highly responsive team.
• Their customization is unparalleled offering assistance in tailoring virtually any aspects of the platform for our needs
• The user interface is straightforward and intuitive
• $20,000 annual savings in creating SOP documents.
• $30,000 annual savings+ for customer -facing how to documents
• 10 x improvements of speed of documents getting to our customers

• AI co-pilot makes it easier to be more direct and less "wordy"
• Teams is a great program and I like how it's seamless and more advanced when you want to convert a file type.
• Tasks section is great way to keep track of lists that I constantly forget. Now I just use my computer to keep track of my "to-do list"

Incentivized