DocuSign CLM vs. Windward Core

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuSign CLM
Score 8.3 out of 10
N/A
DocuSign CLM, formerly SpringCM, is a cloud-based platform that can be used to manage documents, contracts and related collateral. The solution includes workflows that can be tailored to an organization's business processes. It is also designed to accelerate team collaboration. SpringCM was acquired by DocuSign in the summer of 2018.
$15
per month
Windward Core
Score 9.1 out of 10
Mid-Size Companies (51-1,000 employees)
Windward’s low-code document generation solution embeds into any application, enabling users to populate data-smart documents within the familiar landscape of Microsoft Office. It's a solution from PDFTron since the April 2021 acquisition.
$190
per month
Pricing
DocuSign CLMWindward Core
Editions & Modules
Personal
$15
per month
Real Estate Starter
$15
per month
DocuSign for Realtors
$35
per user/per month
Standard
$40
per user/per month
Business Pro
$60
per user/per month
Starter
$75
per month
Intermediate
$450
per month
Advanced Solutions
Contact sales team
Real Estate Plus, Broker Edition
Contact sales team
Sandbox Account
Free
Enterprise Offerings
Contact sales team
Windward Hub Standard
$19.00
Per User, Per Month (10 user minimum)*
Windward Hub Premium
$49.00
Per User, Per Month (10 user minimum)*
Windward Core Pro
$547.00
per month*
Windward Core Flex
$605.00
per month*
Windward Hub Enterprise
Custom Pricing
Offerings
Pricing Offerings
DocuSign CLMWindward Core
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Pay annually: 15% discount 10% discount for quarterly payment of Windward Core.
More Pricing Information
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User Ratings
DocuSign CLMWindward Core
Likelihood to Recommend
8.9
(35 ratings)
9.1
(25 ratings)
Usability
-
(0 ratings)
9.1
(16 ratings)
Support Rating
1.0
(1 ratings)
9.1
(1 ratings)
User Testimonials
DocuSign CLMWindward Core
Likelihood to Recommend
DocuSign
DocuSign is useful for collecting electronic signatures on isolated documents and packets that are administered separately or integrated into another system. DocuSign is integrated into our onboarding system, Paylocity, which is where the employee completes all onboarding tasks required for employment. Integrating DocuSign with Paylocity allows us to send documents that require more than one signature along with other onboarding tasks, which makes for a less confusing onboarding experience for the worker. DocuSign also allows us to automatically run E-Verify from the integrated Form I-9 Document, which saves us lots of time onboarding each employee.
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Apryse
Great for Technical Users. It's great for people a bit more on the technical side. It allows developers to quickly create and modify reporting templates without having to modify source code or make updates to a repository. Potentially Difficult for Non-Technical Users. Making substantial changes to the data portions of reporting can be a bit difficult for non-technical users. While Windward's tools for this are great, it still requires an understanding of the database schema which not all users will have.
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Pros
DocuSign
  • Alerts when documents are signed
  • Notifications if customers don't complete any or all of their required tasks
  • Showing clients exactly where to sign
  • Making signing easy and fast
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Apryse
  • Native Office output -- not nested tables and/or horrible RTF like other tools generate.
  • Ease of use -- once the data sources are set up, creating tables is as simple as drag and drop (okay, maybe not exactly that simple, but you can certainly create a table of data using drag and drop, then format it and manipulate it as needed).
  • Responsive developers and support -- when I've had questions, they've been addressed VERY quickly and professionally.
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Cons
DocuSign
  • Increase sending limit for initial plans
  • Faster return for client service requests
  • When correcting a document, no new email is sent for notification of an update. The clients have to go back to the old document, and it feels uncomfortable for them.
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Apryse
  • It is hard to pick out the tags if they are mixed in with a block of text.
  • Using report variables in select statements causes the selection list of available fields to not show anything.
  • The color themes do not match the office selection and it feels very disconnected.
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Usability
DocuSign
No answers on this topic
Apryse
For the most part, the Windward report designer is intuitive for our users; but there are a few areas where it is less intuitive. In these cases, our users need to search Windwards support wiki site, or even contact their support technicians. This can also be due to the short time we've had Windward and our lack of knowledge.
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Support Rating
DocuSign
I am constantly experiencing issues with SpringCM.
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Apryse
Support is something they take pride in. Once an issue is raised, they are quick to respond and provide details on a fix. No complaints on support here.
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Alternatives Considered
DocuSign
Adobe Acrobat Sign was a more confusing process compared to DocuSign CLM. Acrobat presented signature abilities, yet sometimes this was electronic and sometimes this was done manually. Additionally, it is difficult to send and track the document when it goes to more than one signatory.
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Apryse
We evaluated several other products to integrate with our new software, but Windward Studios was an obvious standout above the majority. Other applications required some level of software development knowledge and experience to create templates and a much steeper learning curve. After consideration of ease of use, as well as a cost-comparison between different products, Windward Studios was the most suitable product to meet our needs.
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Return on Investment
DocuSign
  • Positive - has helped us track renewals which allows us to get out of "bad" contracts or renew "good" ones.
  • Negative - we had hoped for it to help us determine which terms and conditions we have agreed to in other contracts. This has made contract review remain a lengthy process.
  • Positive - We are now able to find all of our contracts which has helped us get out of unnecessary contracts (which positively impacts finances).
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Apryse
  • As a fully integrated solution, the ROI is impacted when a client gets stickier with our solution because they see the benefit of Windward.
  • Support has been fantastic for our development team so that as we integrate the solutions we have a clear and clean design.
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ScreenShots

Windward Core Screenshots

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