What users are saying about
16 Ratings
8 Ratings
16 Ratings
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Score 9.4 out of 100
8 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Docuware Cloud

We can use Docuware Cloud as a checks and balances program for our application processing in our data department. This is a time saver and allows us to access information at our multiple locations, as well as we have clients in various states. We can assign documents to others throughout the processing of applications, and this has allowed us to keep better track of our documentation with clients.
Anonymous | TrustRadius Reviewer

IBM Datacap

I would recommend IBM Datacap to all businesses and users that want to protect sensitive data from delivering to the wrong business users by redacting data based on the role of the requester.
Lane Cox | TrustRadius Reviewer

Pros

Docuware Cloud

  • Workflow management is fairly intuitive.
  • Basic document management functions are handled well.
  • Easy to administrate.
Anonymous | TrustRadius Reviewer

IBM Datacap

  • Capturing data and storing it in one integrated solution from other applications. It is easy to input documents from scanners, emails, and other digital files like PDF.
  • Once data is processed at stored in IBM Datacap it is easy to export to other repositories
  • Artificial Intelligence available on IBM Datacap automates data processing that is hectic to capture so ad they can be better understood by business users and machines/systems.
Claire Campbell | TrustRadius Reviewer

Cons

Docuware Cloud

  • No outlook integration which I find odd.
  • No mobile accessibility
Anonymous | TrustRadius Reviewer

IBM Datacap

  • Supporting documentation is poor
  • UI is old fashioned
Ben Williams | TrustRadius Reviewer

Usability

Docuware Cloud

Docuware Cloud 7.0
Based on 1 answer
Fairly intuitive for average users.
Anonymous | TrustRadius Reviewer

IBM Datacap

No score
No answers yet
No answers on this topic

Support Rating

Docuware Cloud

Docuware Cloud 9.0
Based on 2 answers
We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
Anonymous | TrustRadius Reviewer

IBM Datacap

IBM Datacap 9.0
Based on 1 answer
Generally they are very good and reactive to our requests. if we find an issue our error they are quick to add a fix to the next release if needs be.
Ben Williams | TrustRadius Reviewer

Alternatives Considered

Docuware Cloud

Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.
Anonymous | TrustRadius Reviewer

IBM Datacap

It's easier to extract data from documents for analytics, unlike other similar platforms.
Seval Aksoy | TrustRadius Reviewer

Return on Investment

Docuware Cloud

  • The software eliminates the need for physical paperwork thereby saving time and ensuring efficiency
  • The software keeps documents safe unlike in physical state
  • Through automation, Docuware Cloud helps is save time.
Anonymous | TrustRadius Reviewer

IBM Datacap

  • IBM Datacap has brought a new level of insights that improve business process automation.
  • Document management in one integrated solution reduces operational costs and time by logging only in a single solution.
  • By capturing data in the cloud, we are able to improve data governance.
Lane Cox | TrustRadius Reviewer

Pricing Details

Docuware Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Docuware Cloud Editions & Modules

Edition
Base$3001
ProContact sales team
Enterprise$1,5003
Large EnterpriserContact sales team
  1. per month
  2. none
  3. per month
  4. none
Additional Pricing Details

IBM Datacap

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM Datacap Editions & Modules

Additional Pricing Details

Add comparison