DocuWare vs. Redwood Reporting : Report2Web

We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.

Incentivized

The tool is very powerful for obtaining and scheduling reports; however, I believe that if the cost were lower, more companies could obtain it

Incentivized

• The software is secure and makes our documents safe
• The software is scalable which is like
• The software offers features that makes document processing and collaboration easy.
• Docuware Cloud offers some automation features

Incentivized

• [It] has [a] default report.
• [It] has a section where you can create reports by making queries in SQL.
• It has a Dashboard window where you can schedule reports in real time of the executions of the jobs or chains.

Incentivized

• No active directory integration, this doubles up user management.
• No Outlook integration. Would be nice to be able to interact with Docuware from email.
• No mobile application. We have many remote users that would benefit from this.

Incentivized

• It has a positive impact for the different managements since they can obtain their reports on a daily basis and in case any job fails on a recurring basis they can make decisions.

Incentivized

Docuware has become a vital part of our organization.

Incentivized

Fairly intuitive for average users.

Incentivized

We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.

Incentivized

We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP.

Incentivized

• Allowed us to do multiple hours less data entry per client/per week.
• ROI very quickly.
• Package is customizable so you can scale as needed.

Incentivized

• The Redwood system by itself is a very good tool that can pay off the investment in a very short time.
• It has a positive impact for the different managements since they can obtain their reports on a daily basis and in case any job fails on a recurring basis they can make decisions.

Incentivized