What users are saying about
17 Ratings
9 Ratings
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Score 8.3 out of 100
17 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Docuware Cloud

We can use Docuware Cloud as a checks and balances program for our application processing in our data department. This is a time saver and allows us to access information at our multiple locations, as well as we have clients in various states. We can assign documents to others throughout the processing of applications, and this has allowed us to keep better track of our documentation with clients.
Anonymous | TrustRadius Reviewer

XM Fax

XMedius is well suited for a large business with hundreds of fax numbers. Could you imagine trying to manage 1000 individual fax machines? That would be a nightmare! Instead it's all in one neat place
Jon Loane | TrustRadius Reviewer

Pros

Docuware Cloud

  • Workflow management is fairly intuitive.
  • Basic document management functions are handled well.
  • Easy to administrate.
Anonymous | TrustRadius Reviewer

XM Fax

  • Faxes deliver straight to your email, no paper waste, high availability, can be access through email applications, web browser or handheld devices
  • Sending faxes are easy as simple composing email. You can attach different types of document.
  • Customized faxing profiles for outbound faxing, create multiple formats (layouts) for incoming or outgoing faxes
  • Great tech support
Anonymous | TrustRadius Reviewer

Cons

Docuware Cloud

  • Integration with corporate domains. Administration is complex.
  • Some features require a separate download.
Anonymous | TrustRadius Reviewer

XM Fax

  • Error logs include error codes, but sometimes it is hard to understand what it means. Either a shared documentation or detailed error log might help end users better to detect any issue on fax requests.
Lucy Kang | TrustRadius Reviewer

Usability

Docuware Cloud

Docuware Cloud 7.0
Based on 1 answer
Fairly intuitive for average users.
Anonymous | TrustRadius Reviewer

XM Fax

No score
No answers yet
No answers on this topic

Support Rating

Docuware Cloud

Docuware Cloud 9.0
Based on 2 answers
We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
Anonymous | TrustRadius Reviewer

XM Fax

No score
No answers yet
No answers on this topic

Alternatives Considered

Docuware Cloud

Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.
Anonymous | TrustRadius Reviewer

XM Fax

XMedius does faxing for a quick response from an end user where Egnyte is best suited for secure file transfer.
Dorothy Spencer | TrustRadius Reviewer

Return on Investment

Docuware Cloud

  • Time Saver
  • Streamlines data processing
Anonymous | TrustRadius Reviewer

XM Fax

  • Overall it expedites approvals when an approving authority is mobile, effectively helping to ensure no slow down in business.
  • It works wherever you are so nobody is waiting for an approval and even people outside the company can use it.
Troy Baldwin | TrustRadius Reviewer

Screenshots

Pricing Details

Docuware Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

XM Fax

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

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