Dokan vs. IBM Sterling Order Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dokan
Score 9.3 out of 10
Small Businesses (1-50 employees)
Dokan offers a front-end multi-vendor marketplace on WordPress, powered by WooCommerce. According to the vendor, the product enables you to build your own Amazon, Shopify, eBay, Magento-like marketplace in just 30 minutes. FEATURES Marketplace with Independent Stores Frontend Dashboard For Each Seller Earn From Each Sale Product Management Reports (Pro Feature) Coupon Management (Pro Feature) Manage Product…N/A
IBM Sterling Order Management
Score 9.2 out of 10
N/A
IBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A
Pricing
DokanIBM Sterling Order Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DokanIBM Sterling Order Management
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
DokanIBM Sterling Order Management
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Dokan
6.8
1 Ratings
13% below category average
IBM Sterling Order Management
-
Ratings
Product catalog & listings9.01 Ratings00 Ratings
Product management8.01 Ratings00 Ratings
Bulk product upload7.01 Ratings00 Ratings
Branding6.01 Ratings00 Ratings
Mobile storefront5.01 Ratings00 Ratings
Product variations5.01 Ratings00 Ratings
Website integration8.01 Ratings00 Ratings
Visual customization6.01 Ratings00 Ratings
CMS7.01 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Dokan
5.0
1 Ratings
42% below category average
IBM Sterling Order Management
-
Ratings
Checkout user experience5.01 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Dokan
9.0
1 Ratings
17% above category average
IBM Sterling Order Management
-
Ratings
SEO9.01 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Dokan
7.8
1 Ratings
1% below category average
IBM Sterling Order Management
-
Ratings
Order processing7.01 Ratings00 Ratings
Inventory management9.01 Ratings00 Ratings
Shipping8.01 Ratings00 Ratings
Custom functionality7.01 Ratings00 Ratings
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DokanIBM Sterling Order Management
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Medium-sized Companies
IBM Digital Commerce
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Score 9.0 out of 10
Accounting Seed
Accounting Seed
Score 8.4 out of 10
Enterprises
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IBM Digital Commerce
Score 9.0 out of 10
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Score 8.3 out of 10
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User Ratings
DokanIBM Sterling Order Management
Likelihood to Recommend
10.0
(1 ratings)
7.0
(5 ratings)
Likelihood to Renew
-
(0 ratings)
8.4
(3 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
7.0
(1 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
DokanIBM Sterling Order Management
Likelihood to Recommend
weDevs
Dokan is a multi-vendor marketplace. It is usually good for small mom-and-pop shops with less than 1000 items.
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IBM
It's perfect for medium to large retailers
Read full review
Pros
weDevs
  • Intuitive back-end functions.
  • User-friendly front-end interface.
  • Bug fixes and improvements are done often and regularly.
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IBM
  • Centralizing data.
  • Instantaneously updated data.
  • Ad hoc reporting.
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Cons
weDevs
  • Sign-up procedure could be more explanatory for vendors.
  • Sign-up validations could be improved.
  • Support for multi-currency and multilingual shops needs to be improved.
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IBM
  • RCP Based deployment
  • Wider variety of sourcing configuration
  • Product Documentation
  • COM Features need to better so that Customer case handling is facilitated
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Likelihood to Renew
weDevs
No answers on this topic
IBM
The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
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Usability
weDevs
Compared to other similar multi-vendor marketplace platforms, Dokan has much more features and easier to use and manage.
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IBM
No answers on this topic
Support Rating
weDevs
The support needs to be improved as some of the support representatives do not seem to understand the client's request and keep sending canned responses.
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IBM
No answers on this topic
Alternatives Considered
weDevs
No answers on this topic
IBM
Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
Read full review
Return on Investment
weDevs
  • Positive impact on small to medium shops.
  • Needs good advertisement and features to get large shops to sign up.
  • Needs more bulk product import and management features.
Read full review
IBM
  • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
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ScreenShots

Dokan Screenshots

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