Dokan vs. Reviews.io

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dokan
Score 9.3 out of 10
Small Businesses (1-50 employees)
Dokan offers a front-end multi-vendor marketplace on WordPress, powered by WooCommerce. According to the vendor, the product enables you to build your own Amazon, Shopify, eBay, Magento-like marketplace in just 30 minutes. FEATURES Marketplace with Independent Stores Frontend Dashboard For Each Seller Earn From Each Sale Product Management Reports (Pro Feature) Coupon Management (Pro Feature) Manage Product…N/A
Reviews.io
Score 8.2 out of 10
N/A
Reviews.io is a consumer ratings & reviews platform. The vendor says their differentiation is outstanding customer service and affordable pricing with 0 long contracts. The vendor promises it doesn't just encourage trust, it embodies trust, with morals in all the right places. The vendor also prides itself on being a technologically-advanced review platform with features including: In-Email Review Forms SMS Collection Competitor Analysis Engage Bot…
$89
per month
Pricing
DokanReviews.io
Editions & Modules
No answers on this topic
GROWTH
$89
per month
PROFESSIONAL
$159
per month
ENTERPRISE
From $499
per month
Offerings
Pricing Offerings
DokanReviews.io
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DokanReviews.io
Top Pros
Top Cons
Features
DokanReviews.io
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Dokan
6.8
1 Ratings
12% below category average
Reviews.io
-
Ratings
Product catalog & listings9.01 Ratings00 Ratings
Product management8.01 Ratings00 Ratings
Bulk product upload7.01 Ratings00 Ratings
Branding6.01 Ratings00 Ratings
Mobile storefront5.01 Ratings00 Ratings
Product variations5.01 Ratings00 Ratings
Website integration8.01 Ratings00 Ratings
Visual customization6.01 Ratings00 Ratings
CMS7.01 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Dokan
5.0
1 Ratings
41% below category average
Reviews.io
-
Ratings
Checkout user experience5.01 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Dokan
9.0
1 Ratings
18% above category average
Reviews.io
-
Ratings
SEO9.01 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Dokan
7.8
1 Ratings
0% below category average
Reviews.io
-
Ratings
Order processing7.01 Ratings00 Ratings
Inventory management9.01 Ratings00 Ratings
Shipping8.01 Ratings00 Ratings
Custom functionality7.01 Ratings00 Ratings
Best Alternatives
DokanReviews.io
Small Businesses
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Growave
Growave
Score 9.4 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Bazaarvoice
Bazaarvoice
Score 8.3 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Bazaarvoice
Bazaarvoice
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DokanReviews.io
Likelihood to Recommend
10.0
(1 ratings)
9.0
(1 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
7.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
DokanReviews.io
Likelihood to Recommend
weDevs
Dokan is a multi-vendor marketplace. It is usually good for small mom-and-pop shops with less than 1000 items.
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Reviews.io
Reviews.io is a great option for any ecommerce site that is looking to gather company and product reviews to help make the customer purchasing decision easier. Their BCC integration appears to make it possible to use their services with any platform so long as you can edit the email order confirmation templates.
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Pros
weDevs
  • Intuitive back-end functions.
  • User-friendly front-end interface.
  • Bug fixes and improvements are done often and regularly.
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Reviews.io
  • Widget library with customizable, mobile-friendly widgets.
  • Custom widgets can be built for you.
  • WYSIWYG and HTML email templates.
  • Instagram and UGC gallery included.
  • Sync your product catalog via Merchant Center.
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Cons
weDevs
  • Sign-up procedure could be more explanatory for vendors.
  • Sign-up validations could be improved.
  • Support for multi-currency and multilingual shops needs to be improved.
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Reviews.io
  • Setting up isn't hard, but the documentation conflicts with itself sometimes.
  • They reference a BigCommerce app that isn't available (yet).
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Usability
weDevs
Compared to other similar multi-vendor marketplace platforms, Dokan has much more features and easier to use and manage.
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Reviews.io
No answers on this topic
Support Rating
weDevs
The support needs to be improved as some of the support representatives do not seem to understand the client's request and keep sending canned responses.
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Reviews.io
We had to reach out a few times during the setup process and we never had to wait more than a few minutes to get a response via their online chat. When a more in-depth answer was required they followed up via email and pulled in other team members when necessary.
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Alternatives Considered
weDevs
No answers on this topic
Reviews.io
Reviews.io has a similar product offering as the other well known review collection companies. However, they are much more competitive in terms of pricing and that was a big influence on our decision to go with them. They also have a library of widgets you can choose from and customize to make publishing reviews on your website very easy. It's not a cookie cutter solution, which we really like.
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Return on Investment
weDevs
  • Positive impact on small to medium shops.
  • Needs good advertisement and features to get large shops to sign up.
  • Needs more bulk product import and management features.
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Reviews.io
  • Increased customer trust through verified company and product reviews.
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ScreenShots

Dokan Screenshots

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