What users are saying about
150 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Attribute Ratings

  • Foundation Directory Online (FDO) is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.1

DonorPerfect

71%
93 Ratings
8.1

Foundation Directory Online (FDO)

81%
3 Ratings

Likelihood to Renew

10.0

DonorPerfect

100%
9 Ratings

Foundation Directory Online (FDO)

N/A
0 Ratings

Usability

9.4

DonorPerfect

94%
11 Ratings

Foundation Directory Online (FDO)

N/A
0 Ratings

Availability

9.5

DonorPerfect

95%
4 Ratings

Foundation Directory Online (FDO)

N/A
0 Ratings

Performance

9.5

DonorPerfect

95%
4 Ratings

Foundation Directory Online (FDO)

N/A
0 Ratings

Support Rating

8.7

DonorPerfect

87%
59 Ratings
10.0

Foundation Directory Online (FDO)

100%
2 Ratings

In-Person Training

7.5

DonorPerfect

75%
2 Ratings

Foundation Directory Online (FDO)

N/A
0 Ratings

Online Training

9.0

DonorPerfect

90%
2 Ratings

Foundation Directory Online (FDO)

N/A
0 Ratings

Implementation Rating

7.3

DonorPerfect

73%
11 Ratings

Foundation Directory Online (FDO)

N/A
0 Ratings

Product Scalability

7.8

DonorPerfect

78%
2 Ratings

Foundation Directory Online (FDO)

N/A
0 Ratings

Likelihood to Recommend

DonorPerfect

I love that I can integrate with Donor Search to learn about a person's past giving history to learn more about their interests. DonorPerfect also lets us upload a photo of our donors so we can easily identify them when they visit us or Attend a function. I wish the photo upload offered a larger image and multiple images, some donors send me pics of their visits and pets and it would be great to also store those right in their DP account.
Anonymous | TrustRadius Reviewer

Foundation Directory Online (FDO)

Beyond any pros or cons, the simple fact is that FDO is the industry standard for grant prospecting databases. Others like GrantStation, GrantSearch, and more can offer some other functionalities or different UX/UI, but ultimately I've never found something that other search platforms had that FDO did not. If you are a non-profit organization, you need a subscription to FDO if you have any serious interest in prospecting (and getting) institutional funding.
David S. Levine, CFRE | TrustRadius Reviewer

Pros

DonorPerfect

  • DonorPerfect is extremely customizable in every possible way. I love that you can customize what you see when you view a donor's record and how you see it. Fields can be active or hidden, and arranged in any way you choose. In addition, you can create custom fields and parameters, which can be used to enter text freely, as a drop-down box, or as selections with check boxes. The other awesome thing about the options for customization is that you can add, remove, or change fields at ANY time. My organization has used DonorPerfect for over 10 years, but just a few days ago, I added a field to the main screen in our donor records that is now relevant and helpful to my colleague and me as we work together. I feel like the possibilities are limitless in making it DonorPerfect your specific needs.
  • DonorPerfect reports are extremely versatile, and can literally be created to produce any data set imaginable. You can create, name, rename, save, and delete any reports in your profile. You can run very broad, lengthy reports, (which generate surprisingly quickly!), or very specific, detailed reports. You can create and save filters for quick use, or start from scratch each time you run a report.
Amy Slone | TrustRadius Reviewer

Foundation Directory Online (FDO)

  • Summarizing foundation information (contact info, funding priorities, geographic priorities, etc.) in a user-friendly format
  • Recommending similar foundations based on certain criteria, this is helpful when looking for new funding opportunities
  • Being able to search through organization's 990s using crtl + F
Anonymous | TrustRadius Reviewer

Cons

DonorPerfect

  • It could provide some of the standard reports fundraisers need as canned reports
  • It could provide optional salutations so you could mail to only one person - not both
  • It could enable us to set up monthly giving categories without using their donation program
Roxanne Jacobs | TrustRadius Reviewer

Foundation Directory Online (FDO)

  • As this platform grows, more data will be available and I'm looking forward to even further narrowed search results.
Abby Landmeier | TrustRadius Reviewer

Pricing Details

DonorPerfect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$89 per month

DonorPerfect Editions & Modules

Edition
Lite$89.001
Express$159.001
Essentials$289.001
Premier$479.001
  1. per month
Additional Pricing Details

Foundation Directory Online (FDO)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Foundation Directory Online (FDO) Editions & Modules

Additional Pricing Details

Likelihood to Renew

DonorPerfect

DonorPerfect 10.0
Based on 9 answers
It is by far the most cost-effective
Lauren Sikkema | TrustRadius Reviewer

Foundation Directory Online (FDO)

No score
No answers yet
No answers on this topic

Usability

DonorPerfect

DonorPerfect 9.4
Based on 11 answers
Poor cash batch interface. Almost half of our receipts are generated by cash and this interface does not support our needs very well.
Richard House | TrustRadius Reviewer

Foundation Directory Online (FDO)

No score
No answers yet
No answers on this topic

Reliability and Availability

DonorPerfect

DonorPerfect 9.5
Based on 4 answers
It's always up when we need it. There are some errors that happen and are not reproducible and cannot be resolved. But [they are] very few and none that cause disruption for the organization.
Richard House | TrustRadius Reviewer

Foundation Directory Online (FDO)

No score
No answers yet
No answers on this topic

Performance

DonorPerfect

DonorPerfect 9.5
Based on 4 answers
DonorPerfect is as reliable as your internet connection. It is a cloud based application and therefore you cannot pinpoint where the bottleneck is should you have one. But for the most part the app runs quickly.
Richard House | TrustRadius Reviewer

Foundation Directory Online (FDO)

No score
No answers yet
No answers on this topic

Support Rating

DonorPerfect

DonorPerfect 8.7
Based on 59 answers
Support is so easy. We use chat most often - as we can get someone quickly. The support folks know the product and get answers quickly. If they need to escalate an issue, they do so quickly. The training is great and easily accessible. You can take classes over and over until you completely understand concepts
Anne Baunach, CFRE, CEFL | TrustRadius Reviewer

Foundation Directory Online (FDO)

Foundation Directory Online (FDO) 10.0
Based on 2 answers
Any question is answered within 24-48 hours, professionally. If one person can't answer right away, they will seek answers within their support group and find the answer for you.
David S. Levine, CFRE | TrustRadius Reviewer

In-Person Training

DonorPerfect

DonorPerfect 7.5
Based on 2 answers
I was able to utilize the support team to train me in areas where I could not figure out how to use the application.
Richard House | TrustRadius Reviewer

Foundation Directory Online (FDO)

No score
No answers yet
No answers on this topic

Online Training

DonorPerfect

DonorPerfect 9.0
Based on 2 answers
It was decent.
Brooke Seigle | TrustRadius Reviewer

Foundation Directory Online (FDO)

No score
No answers yet
No answers on this topic

Implementation Rating

DonorPerfect

DonorPerfect 7.3
Based on 11 answers
DonorPerfect provides an extremely easy to use importing tool and the support team was awesome. You don't have to do it in house; for a reasonable fee you can get it done by them.
Richard House | TrustRadius Reviewer

Foundation Directory Online (FDO)

No score
No answers yet
No answers on this topic

Alternatives Considered

DonorPerfect

I have only ever used DonorPerfect, but I have looked into two or three other options over time. I apologize that I cannot recall all their names at this time. What I found was that even though they typically brought more to the table at that time, the cost jump was huge and I couldn't justify the ROI to myself. But DonorPerfect has continued to add to what they offer and I was glad I never changed platforms.
Anonymous | TrustRadius Reviewer

Foundation Directory Online (FDO)

I have also used Grant Station and GuideStar for foundation research and have found Foundation Directory Online to be the most user-friendly, provide the most detailed information about foundations, and to have the best search features in order to find the funders that I am looking for as well as to discover new funders
Anonymous | TrustRadius Reviewer

Scalability

DonorPerfect

DonorPerfect 7.8
Based on 2 answers
[There have been] only two outages since we have started using it and they were extremely information proactive. This should scale easily based on your internet connection.
Richard House | TrustRadius Reviewer

Foundation Directory Online (FDO)

No score
No answers yet
No answers on this topic

Return on Investment

DonorPerfect

  • Positive - using a standard Donor management system across a wide geographic area has reduced our infrastructure costs and training requirements
  • Negative - We are not realizing the full potential of our donors because we are missing opportunities for engagement, and missing connections and opportunities because DonorPerfect's limitations.
  • Negative - Limited/poorly implemented API has significantly increased our development costs as we struggle to implement DonorPerfect data with other internal systems.
Jeremiah Miller | TrustRadius Reviewer

Foundation Directory Online (FDO)

  • We don't apply for many grants, however; we use look for resources to direct nonprofit when looking for additional funding outside of our funding process.
Abby Landmeier | TrustRadius Reviewer

Add comparison