Likelihood to Recommend ResearchPoint is well suited for Prospect Research, especially if the user has Raiser's Edge as their main database given its integration capabilities with qualified data; however, it is not necessary. I used the Target Analytics product that came before ResearchPoint (The Researcher's Edge) as a stand-alone prospect research database for about a year. For small shops that do not have a prospect researcher or prospect research team, it could even be used by gift officers looking for new prospects or for wealth data on their known prospects. Once systems are in place, the content is fairly intuitive and easy to navigate. The product is really a one-stop-shop, find prospects, wealth screen them, verify the data (the product saves you time by verifying a lot for you already), sync your findings to The Raiser's Edge, and if you'd like, export or print a professional-looking profile to a .pdf for your president or gift officer.
Read full review I would say DonorSearch is well suited as you set out to build donor profiles. I think there are excellent background information on spouses, addresses, real estate holdings, giving priorities, etc. I also like it for grant research - you can find funders who may be interested in your philanthropic priorities and occasionally what those timelines are. I would not suggest using this for absolute strangers to your organization - too much to work through.
Read full review Pros Address Updates - starting at the basics, the Target Analytics products allow you create a firm foundation for the data in your system. Data Hygiene - taking it a step further is creating and updating data on an individualized basis - such as DeceasedRecord Finder, and Email Finder. Data Modeling - Once your data has been appended it can be modeled for increased donor interaction, stewardship, and solicitation. Read full review Broad inclusion of information Prior giving records Address information Read full review Cons Confirmed relationships needs to be a field that can be synced to The Raiser's Edge Philanthropic giving, when synced to the Prospect tab, needs to be able to be sorted by dollar value (like in Excel); this is a change that would need to happen in The Raiser's Edge With increasing competition from other wealth screening vendors, it would be useful if data sources were updated more frequently (i.e. real estate and giving). Read full review Too many names included even when the correct address has been provided for the initial query Not providing total clarity about DonorSearch specific definitions Providing too much info from low-quality profiles Read full review Support Rating While there is always room for improvement, I have always had good luck with TA support. There are so many ways to get help! Sometimes I can answer my own question by just accessing the vast Knowledgebase directory. I have been able to get quick answers by initiating a live Chat without having to navigate the call center voice mail options, which can be a little overwhelming. Sometimes my question or problem is more involved and I'll submit a case online. Between email conversations or a phone call, the representatives I've worked with have always been super helpful, never condescending, and they often follow up days later to make sure everything is working well
Read full review Alternatives Considered Currently there are several prospect research software companies on the market, such as
WealthEngine . In my opinion, Target Analytics with the ability of integration between Raiser's Edge and ResearchPoint creates a greater value for an organization.
Read full review D&B Hoovers seems much more oriented towards a business looking to sell to clients - to increase their sales pitch opportunities. We had heard good things but the company does not seem oriented toward nonprofit success. I cannot find anything about the D&B Hoovers pricing available online but our DonorSearch subscription is worth it.
Read full review Return on Investment Address Appends - we are saving tons of money on returned mail, NCOA updates, and ensuring donors are receiving timely correspondence. Data Appends - ensured that we know who we have in our database and how we need to reach each household. Not only through updating records of deceased constituents but knowing the correct email addresses and phones to reach out and share our mission. Prospect Research - allows us to learn more about potential donors, existing donors, and how to create increased donor-centric interactions and solicitations. Read full review There has not been a negative impact We have been able to get a jumpstart on many leads We are able to see whose giving aligns with our organization Read full review ScreenShots