5 Ratings
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Score 9.3 out of 100
26 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Dotloop

Dotloop is great for those who need to get paperwork done AND complete it in a timely efficient manner. It has never been easier to store your files in one place by having this software rather than having paperwork scattered all over the place. Dotloop has made the process much faster and transactions are able to be completed quicker than ever!
Jamaal Dickerson | TrustRadius Reviewer

Lucernex Lease Administration & Accounting

I believe Accruent is well suited for companies with a large amount of leased assets that need to be accounted for under the new accounting standard. Companies with fewer leases would not need an intricate tool of this size. It is suited for both real estate and equipment leases, which makes up the entirety of our portfolio.
Bryan Kelly, CPA, CFE, MBA | TrustRadius Reviewer

Pros

Dotloop

  • Various permissions, so privacy is ensured but tasks can be shared with the right parties
  • Status differentiation to make it easy to see what needs to be done next
  • Fairly decent customer service
Anonymous | TrustRadius Reviewer

Lucernex Lease Administration & Accounting

  • Lucernex does an excellent job of listening to its customers to continue enhancing the product to make it the best in the industry and to continue to partner with their customers on this endeavor.
  • Lucernex's product is an intuitive product that allows its end users to customize and manager their own fields and pages to tailor individual company's needs.
Kimberly F Williams, Esq. | TrustRadius Reviewer

Cons

Dotloop

  • Uploading information from the MLS on the phone app
  • Being able to separate loops when a purchase doesn't go through
  • Search capacity when loops are archived
Mallorie Kragt | TrustRadius Reviewer

Lucernex Lease Administration & Accounting

  • The sales person we worked with seemed to have some communication gaps when passing off to the implementation team.
  • The implementation start was rocky due to enduring disconnect on our needs versus what was included in the SOW.
  • As a client, we were not clear on what was fundamentally included in our SOW and how that would impact the end-product.
Anonymous | TrustRadius Reviewer

Usability

Dotloop

Dotloop 10.0
Based on 1 answer
Dotloop was very easy to use! I personally loved how when you opened the document it would bring you to the page you need without scrolling all around.
Jamaal Dickerson | TrustRadius Reviewer

Lucernex Lease Administration & Accounting

No score
No answers yet
No answers on this topic

Support Rating

Dotloop

Dotloop 9.8
Based on 4 answers
I have only had to use the support one time when I first started using it. The support team was great. They were friendly and very thorough.
Tracey Blackmon | TrustRadius Reviewer

Lucernex Lease Administration & Accounting

No score
No answers yet
No answers on this topic

In-Person Training

Dotloop

No score
No answers yet
No answers on this topic

Lucernex Lease Administration & Accounting

Lucernex Lease Administration & Accounting 7.7
Based on 3 answers
The trainers were knowledgeable and engaging in presenting the materials, and their emphasis on important concepts was helpful (I would rate the trainers themselves a 9!). However, I do not believe there's anything we learned in the in-person training that could not have been taught via live web-classroom. Traveling a significant distance (in our case) to Austin, TX for only approx. 12 hours in the classroom was (in my opinion) not necessary, since the same material could have been presented via live web-classroom and saved us the expense and travel-time. I would encourage Lucernex to consider moving to a live web-classroom format in the future; an online live format would still allow for participation and questions from the participants while saving clients' time and money
Anonymous | TrustRadius Reviewer

Alternatives Considered

Dotloop

Dotloop seems easier to use than DocuSign. It is also more affordable.
Tracey Blackmon | TrustRadius Reviewer

Lucernex Lease Administration & Accounting

I cannot recall exactly what other products we reviewed before choosing Lucernex, but one of the leading factors was how highly customizable the software was. We had previously been using Retail Lease which was an older program with buckets of data stored everywhere. During the data mapping process, we were able to easily find a home for all of this "random" data
William Rose | TrustRadius Reviewer

Return on Investment

Dotloop

  • Return on investment has been tenfold.
  • The cost of electronic signatures versus having to drive to a client
  • Being able to serve the needs of my clients from out of state
Mallorie Kragt | TrustRadius Reviewer

Lucernex Lease Administration & Accounting

  • Lucernex was able to complete our business objective to manage and process all of our Lease Accounting entries within the software.
  • Lucernex has enabled all of our departments to become better connected, work together to create synergies and transparency to better meet business objectives.
Kimberly F Williams, Esq. | TrustRadius Reviewer

Pricing Details

Dotloop

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Lucernex Lease Administration & Accounting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

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