DPS Software was acquired by the Access Group in June, 2020, and is the technology basis for Access Legal. Access Legal is a suite of software solutions that enable users to take control of time to deliver better client outcomes through an unrivalled suite of legal software solutions – from cloud-based case and practice management, finance and accounting, compliance and learning through to HR and CRM.
They work together pretty well. When I have voicemails, I get an email in my inbox with it and I can even hear it on Outlook; no need to go through Genesys and hear [them] one by one. I get the phone number from where I received the call and voice mail as well.