Drift vs. Landbot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Drift
Scoreย 8.2ย outย ofย 10
N/A
Drift is presented as a human-centric, AI-powered buyer engagement platform, a platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touchpoint of the buying journey. The platform helps businesses translate conversational data and buyer behavior into deeper customer relationships, and also modernizes the B2B website experience. According to the vendor,โ€ฆN/A
Landbot
Scoreย 7.0ย outย ofย 10
N/A
Landbot.io is a no-code chatbot platform used by businesses to build frictionless conversational experiences from end-to-end. With the goal of turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams increase their efficiency and cut operating costs. Whether it's for WhatsApp, Web, or Messenger, the user can create automated chatbot flows to better engage customers andโ€ฆ
$39
per month
Pricing
DriftLandbot
Editions & Modules
No answers on this topic
Sandbox
$0
Per Month Per User
Starter
$39
per month
Pro
$99
per month
Business
Starting at $300
per month
Offerings
Pricing Offerings
DriftLandbot
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Detailsโ€”โ€”
More Pricing Information
Community Pulse
DriftLandbot
Considered Both Products
Drift

No answer on this topic

Landbot
Chose Landbot
Drift is quite pricey, on the cost part, Landbot was much better with almost similar features. Also, on the UI front, Landbot was a pretty decent tool compared with Drift or MobileMonkey. The usage was easy, the reporting was very easy to get. Considering all these parameters, โ€ฆ
Top Pros
Top Cons
Features
DriftLandbot
Chat Analytics and Reports
Comparison of Chat Analytics and Reports features of Product A and Product B
Drift
9.0
1 Ratings
0% above category average
Landbot
-
Ratings
Chat history and transcripts9.01 Ratings00 Ratings
Chat reporting9.01 Ratings00 Ratings
Chat and web analytics9.01 Ratings00 Ratings
Best Alternatives
DriftLandbot
Small Businesses
Smith.ai Live Website Chat
Smith.ai Live Website Chat
Scoreย 9.0ย outย ofย 10
Smith.ai Live Website Chat
Smith.ai Live Website Chat
Scoreย 9.0ย outย ofย 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Scoreย 10.0ย outย ofย 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Scoreย 10.0ย outย ofย 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Scoreย 10.0ย outย ofย 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Scoreย 10.0ย outย ofย 10
All AlternativesView all alternativesView all alternatives
User Ratings
DriftLandbot
Likelihood to Recommend
8.0
(52 ratings)
8.0
(2 ratings)
Usability
7.0
(3 ratings)
-
(0 ratings)
Support Rating
7.7
(3 ratings)
10.0
(1 ratings)
User Testimonials
DriftLandbot
Likelihood to Recommend
Drift
It is recommended for any company; it is a comprehensive tool for teams interested in strengthening business management and improving efficiency. It allows you to automatically schedule support with customers, thus saving a lot of time. Large companies can establish a chat and communication between potential customers, answering their questions quickly; allow you to monitor and track your leads and new leads, to make it fully functional, it has a very affordable value so that it can be used in all companies, it will not affect their economic aspects.
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Landbot.io
Well Suited: If you are looking for a bot - - that is easy to build, that requires no IT person - that has competitive prices - that has a clean and easy reporting option, which can help the data analytics. Not Well Suited: Though it has Dialogflow integration, you cannot use it as a complete self-learning bot solution. If you are looking for a bot that is self-learning you have to go for IBM Watson Assistant/Dialogflow/SAP Conversational AI.
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Pros
Drift
  • Easy to implement - we were up on our site in hours.
  • Increases the volume and quality of buyer conversations - visitors get to value faster and qualify themselves by chatting in.
  • Surfaces relevant experiences and content to people faster based on targeted use cases.
  • Brings your brand to the prospect experience to stand out in the market. For example, our mascot Ollie Llama welcoming visitors on the homepage with funny llama.
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Landbot.io
  • Simple visual constructor for your bots
  • Many bot patterns
  • Zapier and Webhooks
  • Full customization CSS for your bots
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Cons
Drift
  • Whenever there have been challenges with the product, the team has always been hungry to fix the issues that we raise.
  • In-platform reporting on conversion metrics can be improved. For example, it's not possible to report on business vs non business email capture rate (currently reported by our CSM every week), and to get the most detail about meetings that have been booked, you have to export data and review in Sheets/Excel. Drift responds quickly, and they're already working on this... so by the time you read this review, the reports will probably be fully functional in the platform.
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Landbot.io
  • Keywords Jump Feature: As a feature, it is good. But there is a scope of improvement that I see. In our Business, there are a lot of words that are similar for example Bearing/Bear ring/Bearing. So, at times the bot takes some time to find the exact keyword what the user wants and then route it accordingly. Most of the time, it does right, but at times it doesn't.
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Usability
Drift
The customer-facing usability is great, but managing drift from the back end can be challenging at times. This is mainly due to slow loading speeds when it comes to editing or viewing routing. Coupling this with no autosave function, changes are hard to make and can easily be lost.
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Landbot.io
No answers on this topic
Support Rating
Drift
The Drift team has been remarkably responsive to me. From support reps available in-app, to my account manager committed to my long-term success, to regular connections and interactions with their leadership team. They have been wholeheartedly committed to answering every question and solving every issue so that we can succeed as a team, and I can succeed as a marketer!
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Landbot.io
Everything is simple. Very helpful support team. Always answer your question and help solve the problem.
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Alternatives Considered
Drift
I have used a few different chat platforms, the most popular one being Intercom. They both have some similarities in functionalities and features. I have had more success with Drift and the calendar link/automation. I love the fact that a prospect can easily find my calendar link and book a demo without needing to speak with me.
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Landbot.io
Drift is quite pricey, on the cost part, Landbot was much better with almost similar features. Also, on the UI front, Landbot was a pretty decent tool compared with Drift or MobileMonkey. The usage was easy, the reporting was very easy to get. Considering all these parameters, we chose Landbot for our Organization.
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Return on Investment
Drift
  • Save time by allowing your inbound audience to access what they want immediately through Drift bots.
  • Reducing friction you will increase your inbound audience engagement traffic.
  • With Drift, our company has increased our qualified sales meetings booked more than 3x than when we used forms.
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Landbot.io
  • Fast payback on advertising budget due to high conversion.
  • Need a mobile application for chat operators, if the leads want to chat with a living person.
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ScreenShots

Drift Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Landbot Screenshots

Screenshot of Landbot - Visual Plus & DragScreenshot of Landbot - IntegrationsScreenshot of Landbot - Templates - BricksScreenshot of Landbot - WhatsApp AutomationScreenshot of Landbot - FormulasScreenshot of Landbot - Analytics