Drift vs. Seamless.AI

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Drift
Score 8.3 out of 10
N/A
Drift is presented as a human-centric, AI-powered buyer engagement platform, a platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touchpoint of the buying journey. The platform helps businesses translate conversational data and buyer behavior into deeper customer relationships, and also modernizes the B2B website experience. According to the vendor,…N/A
Seamless.AI
Score 5.8 out of 10
N/A
Seamless.ai headquartered in Columbus, Ohio, delivers sales leads, in order to maximize customer revenue, help them to increase sales, and help them to acquire the total addressable market instantly using artificial intelligence.N/A
Pricing
DriftSeamless.AI
Editions & Modules
No answers on this topic
Basic
Contact Sales
per month per user
Pro
Contact Sales
per month per user
Enterprise
Contact Sales
per month per user
Offerings
Pricing Offerings
DriftSeamless.AI
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeOptional
Additional Details* Support times active between 9am - 5pm ET Monday through Friday | ** Phone support is available upon request for Enterprise customers
More Pricing Information
Community Pulse
DriftSeamless.AI
Considered Both Products
Drift
Chose Drift
Drift is a cheaper option than other products reviewed. We liked their chat box integration feature on our website which ultimately led to our decision of purchasing license from Drift. Their onboarding team was also solid and were willing to put in training time to ensure our …
Seamless.AI

No answer on this topic

Top Pros
Top Cons
Features
DriftSeamless.AI
Chat Analytics and Reports
Comparison of Chat Analytics and Reports features of Product A and Product B
Drift
9.0
1 Ratings
0% above category average
Seamless.AI
-
Ratings
Chat history and transcripts9.01 Ratings00 Ratings
Chat reporting9.01 Ratings00 Ratings
Chat and web analytics9.01 Ratings00 Ratings
Best Alternatives
DriftSeamless.AI
Small Businesses
Smith.ai Live Website Chat
Smith.ai Live Website Chat
Score 8.9 out of 10
Lead411
Lead411
Score 9.1 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Lead411
Lead411
Score 9.1 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
D&B Hoovers
D&B Hoovers
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DriftSeamless.AI
Likelihood to Recommend
7.7
(52 ratings)
3.3
(5 ratings)
Usability
7.0
(3 ratings)
-
(0 ratings)
Support Rating
7.7
(3 ratings)
-
(0 ratings)
User Testimonials
DriftSeamless.AI
Likelihood to Recommend
Drift
It is recommended for any company; it is a comprehensive tool for teams interested in strengthening business management and improving efficiency. It allows you to automatically schedule support with customers, thus saving a lot of time. Large companies can establish a chat and communication between potential customers, answering their questions quickly; allow you to monitor and track your leads and new leads, to make it fully functional, it has a very affordable value so that it can be used in all companies, it will not affect their economic aspects.
Read full review
Seamless.AI
Well Suited:
  1. Studying TAM: And landing at your ICP to target from a business development standpoint
  2. Lead Enrichment: Seamless can do it faster than most of the other tools
  3. Tracking Job Changes: They've added this new functionality recently, given the fact how important it is
Not Well Suited:
  1. Buyer Intent Data: Platforms like G2 and ZoomInfo are pretty good at providing buyer intent signals which is not there in seamless
  2. Extensive Search Capabilities: Search is not as powerful as LinkedIn Sales Nav or ZoomInfo
Read full review
Pros
Drift
  • Easy to implement - we were up on our site in hours.
  • Increases the volume and quality of buyer conversations - visitors get to value faster and qualify themselves by chatting in.
  • Surfaces relevant experiences and content to people faster based on targeted use cases.
  • Brings your brand to the prospect experience to stand out in the market. For example, our mascot Ollie Llama welcoming visitors on the homepage with funny llama.
Read full review
Seamless.AI
  • Very easy to use LinkedIn extension
  • find business email address
  • One-click sync with our CRM
Read full review
Cons
Drift
  • Whenever there have been challenges with the product, the team has always been hungry to fix the issues that we raise.
  • In-platform reporting on conversion metrics can be improved. For example, it's not possible to report on business vs non business email capture rate (currently reported by our CSM every week), and to get the most detail about meetings that have been booked, you have to export data and review in Sheets/Excel. Drift responds quickly, and they're already working on this... so by the time you read this review, the reports will probably be fully functional in the platform.
Read full review
Seamless.AI
  • Out dated email addresses
  • Poor customer service
Read full review
Usability
Drift
The customer-facing usability is great, but managing drift from the back end can be challenging at times. This is mainly due to slow loading speeds when it comes to editing or viewing routing. Coupling this with no autosave function, changes are hard to make and can easily be lost.
Read full review
Seamless.AI
No answers on this topic
Support Rating
Drift
The Drift team has been remarkably responsive to me. From support reps available in-app, to my account manager committed to my long-term success, to regular connections and interactions with their leadership team. They have been wholeheartedly committed to answering every question and solving every issue so that we can succeed as a team, and I can succeed as a marketer!
Read full review
Seamless.AI
No answers on this topic
Alternatives Considered
Drift
I have used a few different chat platforms, the most popular one being Intercom. They both have some similarities in functionalities and features. I have had more success with Drift and the calendar link/automation. I love the fact that a prospect can easily find my calendar link and book a demo without needing to speak with me.
Read full review
Seamless.AI
Great product and great people but I am still scared and scared of giving my credit card because of my experience with Seamless scammers.
Read full review
Return on Investment
Drift
  • Save time by allowing your inbound audience to access what they want immediately through Drift bots.
  • Reducing friction you will increase your inbound audience engagement traffic.
  • With Drift, our company has increased our qualified sales meetings booked more than 3x than when we used forms.
Read full review
Seamless.AI
  • Scaling Outbound: Seamless has obviously helped us in the past when it comes to scaling our outbound function. List of contacts and leads can be uploaded in bulk and this is extremely useful in outbounding.
  • User Friendly: Onboarding the team on Seamless was quite easy. Did not, like its competitors, make the browser hand. Has most integrations with major CRMs available.
  • Light on the Pocket: Usually the case with growing teams, as it is not as expensive as its direct competitors. Though the quality of lead data information might be compromised by a certain percentage.
Read full review
ScreenShots

Drift Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Seamless.AI Screenshots

Screenshot of the just launched redesign of the main App.Screenshot of the new UX and dashboards for contact database.Screenshot of the new reports and dashboard views.