Likelihood to Recommend
It is recommended for any company; it is a comprehensive tool for teams interested in strengthening business management and improving efficiency. It allows you to automatically schedule support with customers, thus saving a lot of time. Large companies can establish a chat and communication between potential customers, answering their questions quickly; allow you to monitor and track your leads and new leads, to make it fully functional, it has a very affordable value so that it can be used in all companies, it will not affect their economic aspects.
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UpLead is well suited for environments where there is a lot of accurate contact information to research mainly generating sales for a business. On the other hand, businesses that don't require searching up a huge amount of contact data and that doesn't add up to the sales of a business do not need to use this software.
Read full review Pros Easy to implement - we were up on our site in hours. Increases the volume and quality of buyer conversations - visitors get to value faster and qualify themselves by chatting in. Surfaces relevant experiences and content to people faster based on targeted use cases. Brings your brand to the prospect experience to stand out in the market. For example, our mascot Ollie Llama welcoming visitors on the homepage with funny llama. Read full review UpLead is one of the best B2B platforms available in the market which deals in offering the highest quality contacts and different companies’ data. It has the best and updated real-time email verification, having contacts worldwide, technology tracking, account-based marketing, and robust API. The integration of UpLead with other platforms is up to the mark. It allows users to integrate UpLead with other renowned software to have the best possible workspace to work on. Read full review Cons Whenever there have been challenges with the product, the team has always been hungry to fix the issues that we raise. In-platform reporting on conversion metrics can be improved. For example, it's not possible to report on business vs non business email capture rate (currently reported by our CSM every week), and to get the most detail about meetings that have been booked, you have to export data and review in Sheets/Excel. Drift responds quickly, and they're already working on this... so by the time you read this review, the reports will probably be fully functional in the platform. Adrian Cohn
Director of Brand Strategy and Communications
Read full review No notification send to customer when the subscription is due for renewal. Despite customer is unhappy with the product and service, they have a no refund policy in place. No after sales support and service. Actual exported data is less than 30% of what was shown when filtering. Read full review Usability
The customer-facing usability is great, but managing drift from the back end can be challenging at times. This is mainly due to slow loading speeds when it comes to editing or viewing routing. Coupling this with no autosave function, changes are hard to make and can easily be lost.
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The Drift team has been remarkably responsive to me. From support reps available in-app, to my account manager committed to my long-term success, to regular connections and interactions with their leadership team. They have been wholeheartedly committed to answering every question and solving every issue so that we can succeed as a team, and I can succeed as a marketer!
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I have used a few different chat platforms, the most popular one being Intercom. They both have some similarities in functionalities and features. I have had more success with Drift and the calendar link/automation. I love the fact that a prospect can easily find my calendar link and book a demo without needing to speak with me.
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High-quality, targeted and verified lead generation was a challenge for us but UpLead has made this a very easy task with even better quality results than we anticipated. Uplead is very straightforward to use. It allows you to create a filtered view of leads based on the industry, job title (including particular ones), company, region. It saves a lot of time of mine by providing the exact leads I'm looking for.
Read full review Return on Investment Save time by allowing your inbound audience to access what they want immediately through Drift bots. Reducing friction you will increase your inbound audience engagement traffic. With Drift, our company has increased our qualified sales meetings booked more than 3x than when we used forms. Read full review I haven't been using UpLead long but I have generated interest in our company with several large accounts. Each one of them can add several million in revenue to our company. A huge time saver is to be able to send out email blasts to potential clients I've downloaded from UpLead. Securing any one of the prospects I'm working on through UpLead can easily pay for the investment 10 times over. Most of the salespeople in our company are asking me where I'm getting my leads from. Read full review ScreenShots