Dropbox Business vs. Microsoft 365 Business Premium

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox Business
Score 8.2 out of 10
N/A
Dropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.
$15
per month
Microsoft 365 Business Premium
Score 8.8 out of 10
N/A
An integrated solution, designed for small or medium-sized businesses, bringing together the productivity of Microsoft Office with advanced security capabilities to help safeguard data from external threats and help protect against data leaks. With Microsoft 365 Business Premium, users can empower employees to be productive anywhere on any device. Get more done with AI built into the Office apps. Work better together with a hub for teamwork bringing your tools and people together in one place.…N/A
Pricing
Dropbox BusinessMicrosoft 365 Business Premium
Editions & Modules
Standard
$15
per user/per month
Advanced
$25
per user/per month
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
Dropbox BusinessMicrosoft 365 Business Premium
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Dropbox BusinessMicrosoft 365 Business Premium
Considered Both Products
Dropbox Business
Chose Dropbox Business
Our company actually uses both Dropbox Business and Google Drive but we use them for different things. We selected Dropbox Business because it seemed more confidential at the time we started using it and seemed to have more storage space. It also seems to be easier and more …
Microsoft 365 Business Premium
Chose Microsoft 365 Business Premium
Dropbox is generally better at transferring folders and large files that can be organized and edited within the software. I find Microsoft 365 Business to be better at file storage and management than iCloud, but to be not quite as smooth and universally compatible as Dropbox
Chose Microsoft 365 Business Premium
We liked Google Drive G Suite with its smooth integration with G Mail. We never were set up with the MS mail program and did not wnat to make that change. We went with Microsoft 365 because the programs offered (Word, Excel, PP) are much more intuitive and robust. The Google …
Chose Microsoft 365 Business Premium
Functionality, formatting, and level of formulas for data analysis is severely lacking. When I have access to G Suite thru work or a client, I always use Office 365 and just save the data to their Google Drive (after saving to my OneDrive).
Chose Microsoft 365 Business Premium
Other solutions work, but at the end of the day, everyone needs real Excel docs and Word docs.
Chose Microsoft 365 Business Premium
Better understanding/tracking of use /accessibility for data privacy/protection regulation requirements.
Top Pros
Top Cons
Features
Dropbox BusinessMicrosoft 365 Business Premium
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox Business
8.4
130 Ratings
0% below category average
Microsoft 365 Business Premium
-
Ratings
Versioning8.4102 Ratings00 Ratings
Video files9.4113 Ratings00 Ratings
Audio files8.8106 Ratings00 Ratings
Document collaboration7.2120 Ratings00 Ratings
Access control6.3126 Ratings00 Ratings
File search9.2126 Ratings00 Ratings
Device sync9.3123 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox Business
8.8
129 Ratings
2% above category average
Microsoft 365 Business Premium
-
Ratings
User and role management9.3114 Ratings00 Ratings
File organization9.4126 Ratings00 Ratings
Device management7.8108 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox Business
8.2
126 Ratings
3% below category average
Microsoft 365 Business Premium
-
Ratings
Performance8.6126 Ratings00 Ratings
Reliability8.7126 Ratings00 Ratings
Storage Reports7.292 Ratings00 Ratings
Best Alternatives
Dropbox BusinessMicrosoft 365 Business Premium
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Microsoft 365
Microsoft 365
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Dropbox BusinessMicrosoft 365 Business Premium
Likelihood to Recommend
7.9
(131 ratings)
8.2
(96 ratings)
Likelihood to Renew
5.0
(4 ratings)
10.0
(1 ratings)
Usability
9.0
(19 ratings)
8.2
(45 ratings)
Availability
8.0
(2 ratings)
-
(0 ratings)
Performance
8.0
(15 ratings)
8.4
(41 ratings)
Support Rating
8.4
(27 ratings)
9.4
(9 ratings)
Implementation Rating
9.0
(3 ratings)
9.1
(1 ratings)
Configurability
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
6.0
(1 ratings)
Product Scalability
9.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
Dropbox BusinessMicrosoft 365 Business Premium
Likelihood to Recommend
Dropbox
Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
Read full review
Microsoft
Well-Suited Scenarios:Collaborative Work Environment:Scenario: Your organization relies heavily on collaboration, and you need a platform that integrates email, chat, document sharing, and online meetings seamlessly.Usage: Microsoft 365 Business Premium provides tools like Microsoft Teams, SharePoint, and OneDrive, fostering a collaborative work environment.Professional Communication:Scenario: Your business requires professional email communication with a custom domain, and you need advanced email security features.Usage: Microsoft 365 includes Exchange Online for business-class email, with features like anti-malware and anti-spam protection.Document Management and Sharing:Scenario: You have a need for centralized document storage, version control, and secure sharing within and outside the organization.Usage: OneDrive for Business and SharePoint allow for secure document storage, versioning, and controlled access to files.
Read full review
Pros
Dropbox
  • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
  • Dropbox Business provides a means to safely store our documents without having to have physical copies.
  • Dropbox also allows for easy organization of our documents in folders and such in the system.
Read full review
Microsoft
  • Work in sync in different departments.
  • Being able to work from any device or computer. It is a very noble tool in different devices.
  • The work between the different programs (Word, Excel, Notes) that it offers is extremely light and good.
Read full review
Cons
Dropbox
  • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
  • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
  • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
Read full review
Microsoft
  • The only thing that is a bit cumbersome is that it doesn't seem that you can save files directly to programs like one drive if you aren't using a Microsoft program to generate the document. An example of this would be if I am working in a PDF in our PDF Program I have to first save it to my desktop and then drag it into one drive. I end up with duplicates and that can sometimes make it hard to remember which is the most up-to-date.
Read full review
Likelihood to Renew
Dropbox
Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
Read full review
Microsoft
It is part of the organisation now. It provides and rich feature set and requires a relatively low amount of administration.
Read full review
Usability
Dropbox
Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
Read full review
Microsoft
The basic apps are straightforward and easy to use, especially since they have been around so long. I'm referring to the basic apps like Outlook, Excel, Word, PowerPoint, OneNote, etc. Other features such as Microsoft Teams and Sharepoint Sites, Sharepoint Lists, Sharepoint Groups, etc. all require a higher level of knowledge to both implement and use properly
Read full review
Reliability and Availability
Dropbox
At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
Read full review
Microsoft
No answers on this topic
Performance
Dropbox
The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
Read full review
Microsoft
In the last 5 years, Microsoft has come a long way. The performance of the products has become more and more user-friendly and it seems that the feedback provided by the user community is being listened to and worked on. The processes are very fast and seamless. There are negligible errors and doesn't slow the systems down.
Read full review
Support Rating
Dropbox
I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
Read full review
Microsoft
As mentioned elsewhere in the review, Microsoft has historically paid attention to community feedback and issues, but timeliness can improve, and so can the addressing of long-standing issues about which many users have said "I have this issue too!" but no official solution exists. For issues that do have a solution, however, the solution is usually not difficult to find, and the explanation of features on Microsoft's website can mitigate many problems.
Read full review
Implementation Rating
Dropbox
The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
Read full review
Microsoft
No answers on this topic
Alternatives Considered
Dropbox
Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
Read full review
Microsoft
Before migrating to Microsoft 365 Business Premium, we possessed an in-house exchange server. Therefore, it was difficult for us to look at alternatives to Microsoft for a solution – we did look at the Google Suite of products, but the transition for us seemed less cumbersome to stay with Microsoft from a staff and administrative perspective. While the G Suite does offer us many outstanding products and services, we also didn’t feel that Gmail is up-to-par as a corporate solution the way Exchange/Outlook/OWA are – this alone was also a driving force for our end-users, as there was minimal transition for them to move from an on-premise solution to an off-premise solution. The additional features of SharePoint, Teams, Project, and so many other applications within Microsoft 365 also helped us make a strong case to stay with Microsoft and expand what we were using. The end-user and mobile protections of InTune have also put us at ease when issuing laptops and mobile phones to an almost fully-remote end-user base.
Read full review
Scalability
Dropbox
We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
Read full review
Microsoft
No answers on this topic
Return on Investment
Dropbox
  • Improved risk mitigation - know our files are encrypted.
  • Expiring Shared Links are a must have.
  • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
  • Collaboration makes it faster for us to complete plan documents with our customers.
Read full review
Microsoft
  • Teams has streamlined our chats within each department so its easy to help out each other when problems or issues arise as well as having chat conversations in real time instead of the slower email option. This is especially handy when peopel are not working in the same space and cannot use a phone.
  • All of our major communications, are done through Outlook email keeping everyone on the same page of issues within our organization or updates coming out for example
  • Excel provides a simple system for creating our schedules, Tracking customer issues, project boards etc. having all these readily available minimizes time spent looking for information and grants more time for customer interaction and increasing service and sales.
Read full review
ScreenShots