Dropbox Business vs. SpiderOak One Backup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox Business
Score 8.2 out of 10
N/A
Dropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.
$15
per month
SpiderOak One Backup
Score 8.5 out of 10
N/A
SpiderOak is a file sync and cloud storage / backup solution, emphasizing privacy.
$6
per month per user
Pricing
Dropbox BusinessSpiderOak One Backup
Editions & Modules
Standard
$15
per user/per month
Advanced
$25
per user/per month
Enterprise
Contact sales team
150 GB
$6
per month per user
400 GB
$11
per month per user
2 TB
$14
per month per user
5 TB
$29
per month per user
Offerings
Pricing Offerings
Dropbox BusinessSpiderOak One Backup
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Dropbox BusinessSpiderOak One Backup
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Dropbox BusinessSpiderOak One Backup
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox Business
8.4
130 Ratings
0% below category average
SpiderOak One Backup
8.9
1 Ratings
5% above category average
Versioning8.4102 Ratings10.01 Ratings
Video files9.4113 Ratings9.01 Ratings
Audio files8.8106 Ratings9.01 Ratings
Document collaboration7.2120 Ratings8.01 Ratings
Access control6.3126 Ratings10.01 Ratings
File search9.2126 Ratings7.01 Ratings
Device sync9.3123 Ratings9.01 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox Business
8.8
129 Ratings
2% above category average
SpiderOak One Backup
9.0
1 Ratings
4% above category average
User and role management9.3114 Ratings10.01 Ratings
File organization9.4126 Ratings8.01 Ratings
Device management7.8108 Ratings9.01 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox Business
8.2
126 Ratings
3% below category average
SpiderOak One Backup
8.3
1 Ratings
2% below category average
Performance8.6126 Ratings8.01 Ratings
Reliability8.7126 Ratings9.01 Ratings
Storage Reports7.292 Ratings8.01 Ratings
Best Alternatives
Dropbox BusinessSpiderOak One Backup
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
SugarSync
SugarSync
Score 10.0 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Dropbox BusinessSpiderOak One Backup
Likelihood to Recommend
7.9
(131 ratings)
8.0
(1 ratings)
Likelihood to Renew
5.0
(4 ratings)
-
(0 ratings)
Usability
9.0
(19 ratings)
-
(0 ratings)
Availability
8.0
(2 ratings)
-
(0 ratings)
Performance
8.0
(15 ratings)
-
(0 ratings)
Support Rating
8.4
(27 ratings)
7.0
(1 ratings)
Implementation Rating
9.0
(3 ratings)
-
(0 ratings)
Configurability
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
Dropbox BusinessSpiderOak One Backup
Likelihood to Recommend
Dropbox
Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
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SpiderOak
SpiderOak is well suited for local backups of the computer the client resides on. It is well suited for local area storage backups. It is less suited for remote backups, over a VPN or wide area where the data is continually changing. For data that continually changes, like in our document management system, the client needs to be on the same network as the data.
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Pros
Dropbox
  • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
  • Dropbox Business provides a means to safely store our documents without having to have physical copies.
  • Dropbox also allows for easy organization of our documents in folders and such in the system.
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SpiderOak
  • Versions Files meaning it makes multiple copies of the same files as it is updated
  • Zero Knowledge meaning our storage is complete secure and private
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Cons
Dropbox
  • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
  • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
  • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
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SpiderOak
  • The Software Client sometimes fails and the only resolution is to uninstall/reinstall
  • Support meanig there is no number to call, you do everything over email
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Likelihood to Renew
Dropbox
Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
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SpiderOak
No answers on this topic
Usability
Dropbox
Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
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SpiderOak
No answers on this topic
Reliability and Availability
Dropbox
At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
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SpiderOak
No answers on this topic
Performance
Dropbox
The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
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SpiderOak
No answers on this topic
Support Rating
Dropbox
I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
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SpiderOak
While I gave them a 7, it is in regards to the access to support. This is a business application and not being able to call them can sometimes be a problem especially when you need immediate support. They still tend to manage their support on a consumer line model and not a business grade model. With that said, I will say they are very knowledgeable of the product and how to resolve most any issue when I contact them.
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Implementation Rating
Dropbox
The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
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SpiderOak
No answers on this topic
Alternatives Considered
Dropbox
Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
Read full review
SpiderOak
In regards to overall performance SpiderOak is not as customizable as Unitrends, but based on the annual cost for SpiderOak and how we use the product, for a "Backup" to our primary backup solution, it is a welcomed option to our backup strategy when you consider the versioning, zero knowledge, share features and unlimited data.
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Scalability
Dropbox
We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
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SpiderOak
No answers on this topic
Return on Investment
Dropbox
  • Improved risk mitigation - know our files are encrypted.
  • Expiring Shared Links are a must have.
  • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
  • Collaboration makes it faster for us to complete plan documents with our customers.
Read full review
SpiderOak
  • ROI is positive when you consider unlimited data for the annual cost.
  • Versioning when you consider backing up documents that continually change and need to restore a previous version.
Read full review
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