Likelihood to Recommend
When collaborating with a team on content creation with the purpose of bringing multiple inputs in a nonstructured or nonfixed media type, this is a great choice because of its diversity of content and collaboration tools, however, if you are looking to have high flexibility in a particular content creation stream, for example, sophisticated text editing or presentation, there are a lot of strong competitors out there.
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Wrike offers ALL the product features that one would need to accomplish their Project Management goals. Whether it is for Task-based project management or long-term agile programs or projects, Wrike is scalable. It has all the bells and whistles you would ever dream of. Ultimately, your success in Wrike will be driven by the internal support and the training you provide. Wrike Discover, Help Center, and the Wrike Community are the keys to that success, along with your Wrike CSM team and your internal champion team. If you don't know your process well, or your internal process is really complex - spend some time evaluating that first to identify areas that might need some housekeeping. For example, if Change Management is VERY difficult for your team, dig deep to understand what those barriers to change are first, plan how you want Wrike to support easy adoption (what people will be doing in Wrike), and perhaps make smaller changes at first to keep your team from feeling overwhelmed.
Read full review Pros With Dropbox Paper, I can insert images and videos into your document, to make the document more visual, which is helpful for creating newsletters and simple flyers. Once you create a document, you can save it as a template to be reused as a starting point for creating new documents. Dropbox Paper has some basic formatting features like bolding text, adding links, and creating H1 and H2 headings. You can insert tables into your Dropbox Paper document Dropbox Paper also has an unusual but helpful feature, and that is the time line feature. Read full review Its interface is so intuitive so that the onboarding process to the tool was so easy. It allows me to comment directly on a variety of multimedia files so when managing projects it makes it easy for the team to understand the changes I want to make. I can upload large-size documents which makes it convenient to handle all creative design requests. I like how one can organize all the projects one is currently or has worked on so that one can locate almost instantly any information needed. Read full review Cons No spell check feature. No going back to "old versions" once changes are made they are permanent, with no restriction setting or ability to see previous versions. Read full review Sometimes it appears the time tracker is on after you have paused it; a page refresh fixes this When you mark yourself out for PTO, it automatically adds the same amount of days to your project deadline On rare occasion, I have submitted a comment to someone, and it appears in the feed, but next time I got back, it's no longer in the feed, still waiting as if it needing to be submitted Read full review Likelihood to Renew
Wrike is a valued system which allows us to reduce the amount of manual work being done across the business. It has transformed the way we set and manage tasks and is now making us super efficient and productivity has increased. We have a contract in place but I can definitely see us renewing when that is up
Read full review Usability
Wrike is very easy to use -- as noted in other questions -- ease of is is always a top criteria for my software selection. Wrike is intuitive and is accessible on both a browser and on mobile, and the mobile experience is better than other tools I have used.
Read full review Reliability and Availability
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on
architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
Read full review Performance
For the most part, Wrike works very well. Every so often, the Apple/Mac application can be slow to load. Sometimes it requires a refresh and it is working fine again. I have not figured out if it is the software or just a computer issue
Read full review Support Rating
The support from Wrike's engineers, customer service, and sales rep is fantastic. Questions are answered, problems are resolved, and feedback is greatly valued. Any feedback given is translated to the engineers and has been used to upgrade the system. There is never any push back or excuses. They offer solutions which is fantastic! My only complaint is sometimes it takes a bit of time and back and forth to have questions/issues resolved
Read full review In-Person Training
We initially had online training. A trainer took us through various training sessions where we learned about all of the tools Wrike provides. This alone allowed us to learn and set up the software and roll it out to our team. Later, a customer service rep stopped in for some one on one training which was extremely helpful.
Read full review Online Training
I love the Wrike training options. Wrike Discover has tons of courses, learning plans, certifications, etc. This is an area where Wrike definitely shines! I wish these resources were more in your face for new people, because it seems like a lot of coworkers didn't know all of this training was available to them.
Read full review Implementation Rating
Unfortunately, the implementation of Wrike was the reason why it didn't succeed at our company (we will likely be switching services midyear). It was originally slated to be a company-wide adoption but was immediately more useful to our creative team than our sales, engineering, or other project-based teams. Perhaps it was the fact that it seemed like processes outside of the average marketing team project needed custom workflows built, and we didn't have a dedicated employee who was implementing the system. In fact, now that I'm thinking about it more, that was a serious oversight: no dedicated, project-manager-like employee was heading the charge of rollout. Instead, the implementation was a bit of a wild-west, individual affair, so the marketing team ended up primarily using the software.
Read full review Alternatives Considered
I was not part of the decision making to acquire the
tool against any of the other options and competitors. However, I can assume that the fact that we have been using
File Management for many years and many important files are stored and shared in the tool everyday, the adding of
Paper should have been felt very natural.
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Ultimately, the choice between Wrike and
will depend on the specific needs and requirements of your organization. If you are looking for a more comprehensive project management tool that includes features for team collaboration and integrations with other tools, Wrike might be the better fit. On the other hand, if you are primarily focused on project and resource planning, and are in the creative or marketing industry,
might be the better choice.
Read full review Contract Terms and Pricing Model
I was not involved in this process.
Read full review Scalability
Wrike delivers on scalability and being able to use the platform across multiple departments and locations. With remote work becoming more popularized over the past few years, Wrike has made the transition easier. It has allowed our remote teams to complete projects almost as if they were together in person.
Read full review Return on Investment Dropbox Paper has allowed all of our employees to be much more productive and on track even when we can't be in the office, which from a management standpoint is a huge positive impact. They know that productivity isn't slowing or lacking when everyone isn't actually sitting in the office under their watchful eye. It has had a huge impact on our turn around time and speed of getting more work and projects completed. The more work you can effectively get done in a time period means more money for the bottom line. It has made the majority of our team members more accountable and reliable when they know everyone is working together on something and each person has their own checklist of items to complete. It is especially helpful that everyone can see the same checklist, so everyone knows what each other is accomplishing. Read full review We can organize our work better. We can obtain 25% in plus of revenue with 10% less people in company. We reduce activity planning from 8h week to 4h week for COO. And we manage to spend more time on people rather than on tasks. Blueprint allows us to have all task programmed yet, so we reduce each PM activity planning from 2h to 1h per week. Read full review ScreenShots