What users are saying about
Top Rated
1755 Ratings
12 Ratings
Top Rated
1755 Ratings
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Score 8.3 out of 100
12 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Dropbox

Great for team projects where multiple people need to have access to a document and make changes to. Can even be used for only two people who are working on something together. Can be used also for personal things like PTA and sport boards as well. Very diverse product for use.
Michelle Melendez | TrustRadius Reviewer

eFileCabinet

eFilecabinet is the best bang for the buck Digital Document Storage Solution that will replace your Physical File Cabinets in your office and lead you down the paperless digital path. With this price point comes some hiccups and speed bumps that you need to be aware of (broken software due to updates from time to time, missing features, confusing interface due to multiple ways to access your data, etc), but once you find work arounds to these items, you will see how powerful efilecabinet is.
Ricky Jordan | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Dropbox
8.9
eFileCabinet
Versioning
Dropbox
8.8
eFileCabinet
Video files
Dropbox
8.6
eFileCabinet
Audio files
Dropbox
8.8
eFileCabinet
Document collaboration
Dropbox
8.7
eFileCabinet
Access control
Dropbox
9.0
eFileCabinet
File search
Dropbox
8.9
eFileCabinet
Device sync
Dropbox
9.3
eFileCabinet

Cloud Storage Security & Administration

Dropbox
8.9
eFileCabinet
User and role management
Dropbox
8.7
eFileCabinet
File organization
Dropbox
9.0
eFileCabinet
Device management
Dropbox
9.1
eFileCabinet

Cloud Storage Platform

Dropbox
8.9
eFileCabinet
Performance
Dropbox
9.0
eFileCabinet
Reliability
Dropbox
8.9
eFileCabinet
Storage Reports
Dropbox
8.7
eFileCabinet

Pros

Dropbox

  • Super fast syncing across devices and very reliable and consistent speeds.
  • "Good enough" security with the supported 2FA and 256-bit AES encryption.
  • Solid sharing and collaborations tools are built-in to the app, UI shell on Windows/Mac and on web browsers.
  • Version/history feature allows you to never lose work or files.
Anonymous | TrustRadius Reviewer

eFileCabinet

  • eSignature integration has been a game changer four our organization. The simplification of obtaining client signature on necessary documents through this system has virtually eliminated our need for physically mailing documents to clients.
  • With our documents hosted by eFileCabinet, our team has increased capability to work from home/while on the road without needing to take along physically paperwork.
  • The search function that allows for on-page searching has been extremely useful when we're looking for older documents that we can't quite recall the title of.
Anonymous | TrustRadius Reviewer

Cons

Dropbox

  • I find it very difficult to share individual folders or subfolders that are within shared folders. For instance, if I want to share just one file, it doesn't allow me to share it with someone who doesn't have access to the shared folder. I don't want to grant access each time to the entire folder, just to the file.
  • I don't love the layout--it's functional, but not inspiring, and it hasn't been updated in so long. It seems as if it's been the same since Dropbox started. I enjoy when products surprise me with functionalities I hadn't even thought of.
  • I don't find the suggestions on the home page helpful. I prefer the layout of Google Drive, where home takes you to things you accessed recently, but also to the entirety of your drive. I don't find the suggestions or the messages on the home page very helpful.
Claire Rivero | TrustRadius Reviewer

eFileCabinet

  • It's only as good as your system for filing. We file by job number and client, without that it would be unusable, figure that out when you implement.
  • Sometimes it's slow to load.
Ann M. Frank | TrustRadius Reviewer

Likelihood to Renew

Dropbox

Dropbox 10.0
Based on 19 answers
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Michelle Hidalgo | TrustRadius Reviewer

eFileCabinet

eFileCabinet 10.0
Based on 1 answer
We do not have any issues with eFile Cabinet. It has become just part of our daily life - finish files and projects and save all the documentation here. Need to research? Find it in eFile. I personally cannot imagine my job without it.
Ann M. Frank | TrustRadius Reviewer

Usability

Dropbox

Dropbox 8.5
Based on 21 answers
Dropbox requires little to no training. This is a product that can be downloaded on a device and handed to someone who has never used it before. Within minutes, the user would have figured out how to use the majority of functions Dropbox offers.
Kristen Reeves | TrustRadius Reviewer

eFileCabinet

eFileCabinet 9.2
Based on 2 answers
eFileCabinet gets the job done and is fairly easy to use once you find a few workarounds and understand how the software works. Using the browser interface next to the desktop sidekick app is needed when it should all be included in a single app. Users always wonder "why do I have to open both the browser and the sidekick interfaces to do a simple task". Basically one does what the other doesn't do and Sidekick is needing to be open regardless for the printer/scanner upload functions, but is limited on what you can do compared to the browser interface. The mac Sidekick is still in beta and makes me wonder how much longer it will be supported or updated...
Ricky Jordan | TrustRadius Reviewer

Performance

Dropbox

Dropbox 8.8
Based on 6 answers
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Adriano Rosa | TrustRadius Reviewer

eFileCabinet

eFileCabinet 8.0
Based on 1 answer
The software loads very quickly, their servers are great. The software can be a tad buggy or quirky at times but it gets the job done which is why it's an 8 out of 10 rating. Their desktop printer and scanner software could use an update so that windows updates don't break it from time to time too.
Ricky Jordan | TrustRadius Reviewer

Support Rating

Dropbox

Dropbox 7.5
Based on 38 answers
It has not been necessary to go to customer support lately, since everything works perfectly. However, I must add that at the beginning when I started using Dropbox, and I had any doubts about how it worked, customer support was always attentive and found the best solutions effectively.
Arianna Wilson | TrustRadius Reviewer

eFileCabinet

eFileCabinet 10.0
Based on 2 answers
It makes workflow so much easier, including the ability to save in the cloud makes it accessible from anywhere. I save very little on our server now which means this also makes filing more secure. I literally save and research via the platform several times a day.
Ann M. Frank | TrustRadius Reviewer

Implementation Rating

Dropbox

Dropbox 10.0
Based on 2 answers
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Annesa L Lacey | TrustRadius Reviewer

eFileCabinet

eFileCabinet 9.0
Based on 2 answers
I don't know as it happened before I started working here
Ann M. Frank | TrustRadius Reviewer

Alternatives Considered

Dropbox

Compared to all the file-sharing services I've used, Dropbox is the most reliable and easiest to use. They've also done a nice job of adding features/functionality over the years.Actually, one thing I've yet to mention: Dropbox has done a great job of compatibility with different file types. For instance, I could create a design in Illustrator and share the file with a client through Dropbox. For clients that don't have Illustrator, Dropbox will still allow them to view the design.
Brandon Zell | TrustRadius Reviewer

eFileCabinet

We find eFileCabinet to be more secure than the alternative products we were using at the time, around 5 years ago. The system is far more robust and better suited the large number of files we needed to store, plus the amount of security and restrictions we needed to be able to provide for our clients
Ranae Hager | TrustRadius Reviewer

Scalability

Dropbox

Dropbox 8.0
Based on 1 answer
I can add and add a tin files large files and Dropbox is still working great!
Anonymous | TrustRadius Reviewer

eFileCabinet

No score
No answers yet
No answers on this topic

Return on Investment

Dropbox

  • Due to the nature of the business, it has worked as a solution for file collaboration without the need for expensive hardware.
  • It has eliminated the need to purchase flash drives and the possibility of losing them.
  • It enables and boosts the efficiency of telecommuting.
Jacob Jeffries | TrustRadius Reviewer

eFileCabinet

  • Pricing is budget friendly.
  • Pay only for the number of users you need. I needed 2, so I pay for 2. Other DMS programs come with up to 5 users and charge accordingly. This gives me the flexibility to grow my business at my rate - not someone else's.
David J. Reali, CPA | TrustRadius Reviewer

Screenshots

Pricing Details

Dropbox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dropbox Editions & Modules

Edition
BasicFree
Plus$11.992
Family$19.992
  1. per month
Additional Pricing Details

eFileCabinet

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$50*

* per user

eFileCabinet Editions & Modules

On-premise Edition
eFileCabinet On-Premise Performance Package$501
eFileCabinet On-Premise Professional Package$651
eFileCabinet On-Premise Enterprise PackageCall for pricing1
  1. per user
SaaS Edition
eFileCabinet Online Professional Package$651
eFileCabinet Online Performance Package$501
eFileCabinet Online Enterprise PackageCall for pricing1
  1. per user
Additional Pricing Details
One time implementation fee starts at $500 up to 3 users, $100 each additional user

Rating Summary

Likelihood to Recommend

Dropbox
8.7
eFileCabinet
8.1

Likelihood to Renew

Dropbox
10.0
eFileCabinet
10.0

Usability

Dropbox
8.5
eFileCabinet
9.2

Reliability and Availability

Dropbox
9.0
eFileCabinet

Performance

Dropbox
8.8
eFileCabinet
8.0

Support Rating

Dropbox
7.5
eFileCabinet
10.0

Online Training

Dropbox
9.0
eFileCabinet

Implementation Rating

Dropbox
10.0
eFileCabinet
9.0

Scalability

Dropbox
8.0
eFileCabinet

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