Druva Data Resiliency Cloud vs. Unitrends MSP

Druva Data Resiliency Cloud is excellent for managing especially Cloud Apps, Legal Holds and other Compliance-related functionalities. It also does an excellent job of making sure that the entire backup goes on the cloud without needing any local servers or contingencies. It also provides protection in cases of Ransomware and any similar threats to the backup landscape.

Unitrends is a very well suited backup solution for MSPs requiring diverse support for client systems, backup methods and storage. Its only 'cons' are that it does require some more technical knowledge of Linux, in particular, to potentially get deployments running smoothly and reporting nicely to other tools; and that deployments can sometimes be a bit rocky requiring a bit of troubleshooting to get things sorted between the appliance and agents, especially going into less than healthy client environments.

Incentivized

• Customer onboarding was fantastic. We were assigned dedicated resources that helped us integrate inSync to our needs, including profile creation and application deployment.
• Support has been knowledgeable, competent, and motivated to assist us.
• Pricing is competitive with other solutions, possibly even better.

Incentivized

• Unitrends backup feature is so good and works efficiently.
• Its UI is simplistic, appealing and without any ambiguity.
• It has multiple features like Encryption, backup scheduling and compression.

Incentivized

• Support. Not that the support was bad, but I had a situation where it was "try this" "try that". The support rep was great, I just wish things would have moved quicker.
• When I first started using it, there where a lot of updates going on, so I would learn one thing, the documentation would say something else, and the UI was different. I haven't experienced that since though.
• Credential store - not a huge fan of that.

Incentivized

• Integration with Kaseya could be better.
• The standalone backup product need s UI and other features.
• Remote management of units would be useful.

Incentivized

The product was easy to deploy and has been easy to manage. The current pricing model is also acceptable. With all of this combined, it just makes sense to renew our subscription to the product. The only thing that may change this is if there is a product or service that we need that either they do not function with or if they do not offer

Incentivized

I'm a sucker for software that does exactly what it says it will do, especially if said task is carried out with a minimum of fuss. Initial setup time for Druva Phoenix was minimal, job creation a cinch and monitoring of successful and unsuccessful backups as easy as you like. What's not to love about that?

Incentivized

Sometimes or many times Druva is always available. No downtime issues.

Responsive GUI when needed

Incentivized

I have dealt with MANY support teams in my role as system administer for: Office 365, Concur, Replicon, Webex, Adobe, Dataprise, and MozyPro. The support team at Druva, is far and above the best! They respond quickly, they take action when needed, and they are easy to understand (meaning they don't talk too Techy, to my users). I am very please with all the support we receive from this team!

Incentivized

They are very well knowledgeable. They conducted a two day training session and they explained each and everything.

As an administrator, if I had a user who needed additional training, it was available. As an Administrator, the product was so easy I didn't need it

Incentivized

Implementation from cloud ranger to Druva Data Resiliency Cloud platform was a seamless integration experience to upgrade the policies and license for continual backup/recovery support. This may be one of the best "set it and forget it" apps for backup solutions, that also allow notifications for failures etc...

Incentivized

We didn't want to run a dedicated server and storage which led us to meet with Druva. Once we met the account team and supporting engineers we were won over with their professionalism and willingness to see any issue to resolution.

Incentivized

We compared solutions from Datto, and Veeam and found that Unitrends MSP gave a lower barrier to entry from a cost standpoint. The features that were available out of the box and multi-platform support made the choice a no-brainer when we were looking for options to protect our environment.

Incentivized

Druva Data Resiliency Cloud is built on a cloud-native architecture, which allows it to scale easily and handle large amounts of data. This is one of the reasons why I rate Druva Data Cloud a 10 on scalability. The cloud-native architecture enables the product to automatically scale resources up or down based on the data protection needs of the organization. This means that the product can handle a high volume of data without requiring additional hardware or manual intervention, making it a highly scalable solution. Additionally, Druva Data Resiliency Cloud also supports a wide range of platforms and environments, which allows organizations to protect their data across a diverse set of environments, providing more scalability options.

• In economic terms, Druva is sufficiently economical that recovering the investment made at the time of purchase is easy to achieve.
• Prior to using Druva, we did not have the capacity to grow our ROI to a point where we could begin to see short-term gains.

Incentivized

• It has been a source of additional revenue
• It has improved our management of client backups while saving us support time
• It has been effective in [the] restoration of several clients who suffered ransomware attacks

Incentivized