What users are saying about
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Top Rated
70 Ratings

Druva Phoenix

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Top Rated
70 Ratings
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Score 8.7 out of 100
57 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Druva Phoenix

Durva Phoenix is well suited for the VMware platform and has great restore functionality during disaster recovery. We use a different VM platform so our disaster recovery has a longer timeline if there is a critical failure as we need to get a base OS loaded before we can restore the VM data to it. This is the tradeoff between an expensive VM platform and a near free VM platform. Druva Phoenix is well suited to file version recovery if a previous data state is required by your employees or customers. Very quick to restore.
Keith Richard, MBA | TrustRadius Reviewer

Veritas NetBackup

Like most enterprise backup applications, Symantec NetBackup (NBU) suffers from complexity. Using and understanding advanced features can be challenging at times. Real world experience is needed to know if they are worth the time to implement. On the other hand I have found NBU relativity easy to use with a little training from just a simple backup scheduling and restore perspective.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Druva Phoenix
8.8
Veritas NetBackup
8.5
Universal recovery
Druva Phoenix
8.8
Veritas NetBackup
8.1
Live recovery
Druva Phoenix
8.5
Veritas NetBackup
6.7
Recovery verification
Druva Phoenix
8.6
Veritas NetBackup
8.2
Business application protection
Druva Phoenix
8.7
Veritas NetBackup
8.3
Multiple backup destinations
Druva Phoenix
8.9
Veritas NetBackup
8.8
Incremental backup identification
Druva Phoenix
8.8
Veritas NetBackup
8.4
Backup to the cloud
Druva Phoenix
9.4
Veritas NetBackup
9.6
Deduplication and file compression
Druva Phoenix
9.0
Veritas NetBackup
8.6
Snapshots
Druva Phoenix
9.2
Veritas NetBackup
8.4
Flexible deployment
Druva Phoenix
8.5
Veritas NetBackup
8.4
Management dashboard
Druva Phoenix
8.2
Veritas NetBackup
8.7
Platform support
Druva Phoenix
8.3
Veritas NetBackup
9.2
Retention options
Druva Phoenix
8.6
Veritas NetBackup
9.3
Encryption
Druva Phoenix
8.9
Veritas NetBackup
8.3

Pros

Druva Phoenix

  • Recoverability: The speed with which backups can be located and restored is the best I've ever seen.
  • Visibility: it's easy to keep an eye on what's successfully backing up and, more importantly, what's not.
  • Availability: Anywhere, anytime; if you need to recover data in a jiffy you're not tied to a specific local server interface - the web console is easily accessible from anywhere.
  • Simplicity: Configuration of backup jobs is straightforward and guides easily followable.
Anonymous | TrustRadius Reviewer

Veritas NetBackup

  • Upgrades are typically easy and normally have either no issues or very few that are easily resolved (wait a month or 2 before upgrading)
  • Using accelerator for the vm environment works well, and file level restores have been successful
  • Full vm recovery has worked every time
  • Backing up a physical server and restoring to a vm works as described
  • GRT Exchange backups are pretty easy, to setup
  • File level restores are simple
Anonymous | TrustRadius Reviewer

Cons

Druva Phoenix

  • The UI is good, but a bit inconsistent. Some types of backups are shown differently to others. It never gets in the way, but a bit more consistency would be good.
  • The system is usage based, which is understandable, but a shock after using inSync, their other backup product, which is not. Careful planning and thought is needed if you are on a tight budget
Rob Butterworth | TrustRadius Reviewer

Veritas NetBackup

  • The GUI is very old looking. This does not kill the performance, it just looks to be 10 years old.
  • Some things need to be done from the CLI(command line interface). if you have not used this before it will take some learning and a good understanding of Linux.
Jason Stallings | TrustRadius Reviewer

Likelihood to Renew

Druva Phoenix

No score
No answers yet
No answers on this topic

Veritas NetBackup

Veritas NetBackup 9.0
Based on 1 answer
Veritas continues to keep up with the backup game. There virtual machine backup capabilities are now top notch, and I believe they will prove valuable when our cloud presence demands a backup solution.
Anonymous | TrustRadius Reviewer

Usability

Druva Phoenix

Druva Phoenix 8.8
Based on 47 answers
Certain backup solutions can be cumbersome on how they actually work. Where that's properly deploying hardware or software that will house the backups. Druva is different where the software and infrastructure is completely managed. All we needed to do is deploy agents and proxies and point the backups to Druva Phoenix
Tyler Cook | TrustRadius Reviewer

Veritas NetBackup

No score
No answers yet
No answers on this topic

Support Rating

Druva Phoenix

Druva Phoenix 9.0
Based on 54 answers
It's been pretty easy to get a hold of the Support team and they work well to resolve our issues. I wish I could email support directly (which we used to be able to do) versus having to login to the console and report an issue from there, that's a feature I'd like to see brought back but otherwise, their Support team is pleasant to work with.
Anonymous | TrustRadius Reviewer

Veritas NetBackup

Veritas NetBackup 9.0
Based on 3 answers
Veritas support is very prompt and the acknowledgement/followup is hugely appreciable. They go deep to the issue and provide you satisfactory solutions. Creating ticket in portal is also very easy, does not adhere to severity priority, even if Sev2 response is very quick.
Ratnodeep Roy | TrustRadius Reviewer

Alternatives Considered

Druva Phoenix

Carbonite is unstable. It would continually fail, shutting off the service. Because the backup service wasn't running, it wasn't "failing to back up" so we had no idea when the service would randomly, without indication, shut itself off.

Driva has proven simple and stable.
Joe Manship | TrustRadius Reviewer

Veritas NetBackup

CrashPlan has the capability to sync data with a cloud storage source. This is great for a workstation where data is typically only for one user. However, Netbackup does a much better job for maintaining multiple levels of file restores for Enterprise Servers. Netbackup has a superior management console that does not rely on Cloud services in the event of an internet outage.
Rick Lupton | TrustRadius Reviewer

Return on Investment

Druva Phoenix

  • This is a necessary service to keep your information safe. I would not say that there is a tangible ROI unless you reach a point where your server gets attacked and wiped-out. Then, you can recover your information in an easy manner, which could represent a potential several-thousand-dollar savings.
Anonymous | TrustRadius Reviewer

Veritas NetBackup

  • We never experienced a significant system or data loss during the time we used NetBackup. We restored individuals files and small databases based upon user mistakes, but we never had to implement a DR plan. From that aspect, it is difficult to evaluate the ROI. Backups are a commodity service. Features are very similar across multiple tools. Once you decide to stay on-prem or move to the cloud, the list of options are narrowed. Then it becomes a matter of price.
  • From an administration and support perspective, the ROI is low. Vendor technical support is not always responsive. The first two tiers of support are not knowledgeable and their typical recommendation is to read the white paper. My small team spent a lot of time troubleshooting NetBackup, often without much vendor help.
Joel Gibbons | TrustRadius Reviewer

Screenshots

Pricing Details

Druva Phoenix

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Veritas NetBackup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Druva Phoenix
8.7
Veritas NetBackup
9.0

Likelihood to Renew

Druva Phoenix
Veritas NetBackup
9.0

Usability

Druva Phoenix
8.8
Veritas NetBackup

Support Rating

Druva Phoenix
9.0
Veritas NetBackup
9.0

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