Brightly Asset Essentials™

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Brightly Asset Essentials™
Score 9.0 out of 10
N/A
Brightly Asset Essentials is a facilities management application and the flagship component of the company's IWMS technology suite for educational institutions and other industries.N/A
Pricing
Brightly Asset Essentials™
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Brightly Asset Essentials™
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeRequired
Additional DetailsAsset Essentials™ is a cloud-based work and asset management platform that empowers operations professionals to reduce maintenance costs, improve productivity and make smarter operations decisions. Ensure nothing comes between your team, the people you serve and the critical work you do by trusting a solution built for your specific needs and a strategic industry partner – for now and the future. Unlike other work and asset management tools, Asset Essentials can connect with the rest of your software ecosystem, including other Brightly products, to save time and solve complex problems with a 360-degree view of your operations.
More Pricing Information
Community Pulse
Brightly Asset Essentials™
Considered Both Products
Brightly Asset Essentials™
Chose Brightly Asset Essentials™
Our district began using Dude Solutions Help Desk (formerly SchoolDude) because our maintenance department needed a system in place for ticketing issues. Because there was an IT component, the district decided to use that as well. Our district uses a PDSA (Plan, Do, Study, …
Chose Brightly Asset Essentials™
I have used a ticketing system through FirstClass that does not come anywhere close to where SchoolDude is in ease of use and quality of a program.
Top Pros
Top Cons
Best Alternatives
Brightly Asset Essentials™
Small Businesses

No answers on this topic

Medium-sized Companies
TOPdesk
TOPdesk
Score 8.6 out of 10
Enterprises
TOPdesk
TOPdesk
Score 8.6 out of 10
All AlternativesView all alternatives
User Ratings
Brightly Asset Essentials™
Likelihood to Recommend
9.0
(5 ratings)
Support Rating
5.8
(2 ratings)
User Testimonials
Brightly Asset Essentials™
Likelihood to Recommend
Brightly Software
SchoolDude has been great for us to easily submit maintenance requests, keep them organized for tracking, and simple for staff to view and respond to.
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Pros
Brightly Software
  • For maintenance requests, Dude Solutions Help Desk documents the request and then allows the custodial staff to record updates for the staff member to see. So, the request and solution are available for all parties involved.
  • For building use, I find some of the features helpful including the ability to see if what you are looking for is available before you book it.
  • Overall, Dude Solutions Help Desk is not difficult to use.
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Cons
Brightly Software
  • The overall user interface is bland.
  • Switching to the IT application takes opens in another tab.
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Support Rating
Brightly Software
I find the basic concept and use of Dude Solutions Help Desk to be good, but I think it could use an update to look and work more smoothly. The maintenance aspect of Dude Solutions Help Desk is definitely better than the scheduling tool. The maintenance request does have a decent set-up and does offer clear communication between the staff member and custodial staff. The scheduling tool needs a calendar feature and the ability to receive a notification in your calendar. Both tools do have an email service that directly sends updates to your email.
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Alternatives Considered
Brightly Software
I have used a ticketing system through FirstClass that does not come anywhere close to where SchoolDude is in ease of use and quality of a program.
Read full review
Return on Investment
Brightly Software
  • We can calculate the need for IT workers based on work orders.
  • We can track issues at buildings and what buildings may need more help.
  • A simple approach where it makes it easy to get work order information rather than emails and phone calls.
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ScreenShots

Brightly Asset Essentials™ Screenshots

Screenshot of Mobile requestScreenshot of GIS Map