Brightly Asset Essentials™ vs. Hippo CMMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Brightly Asset Essentials™
Score 9.0 out of 10
N/A
Brightly Asset Essentials is a facilities management application and the flagship component of the company's IWMS technology suite for educational institutions and other industries.N/A
Hippo CMMS
Score 2.4 out of 10
Mid-Size Companies (51-1,000 employees)
Hippo CMMS is a maintenance management software tool for organizations of all sizes. It is a SaaS solution offering a customized interface designed to suit users' operational maintenance needs. The vendor states that Hippo’s UX design principle has always been the same: features only have value if they're easy to find and use, and so they state their layout is clean and intuitive, making the software a breeze to learn. Hippo CMMS has been providing maintenance software to…
$35
per month per user
Pricing
Brightly Asset Essentials™Hippo CMMS
Editions & Modules
No answers on this topic
Hippo Starter
$35
per month per user
Hippo Plus
$55
per month per user
Hippo Pro
$75
per month per user
Offerings
Pricing Offerings
Brightly Asset Essentials™Hippo CMMS
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequired$600 Single User
Additional DetailsAsset Essentials™ is a cloud-based work and asset management platform that empowers operations professionals to reduce maintenance costs, improve productivity and make smarter operations decisions. Ensure nothing comes between your team, the people you serve and the critical work you do by trusting a solution built for your specific needs and a strategic industry partner – for now and the future. Unlike other work and asset management tools, Asset Essentials can connect with the rest of your software ecosystem, including other Brightly products, to save time and solve complex problems with a 360-degree view of your operations.Hippo CMMS subscription pricing is determined based on the number of users. A user is anyone that needs to log in and access Hippo' s core features. Users include managers, owners, technicians, and supervisors. Maintenance requesters are not users. Price is also determined by required features. We have pricing plans for complex operations that require deeper functionality and plans for simple operations that are new to CMMS.
More Pricing Information
Community Pulse
Brightly Asset Essentials™Hippo CMMS
Top Pros
Top Cons
Best Alternatives
Brightly Asset Essentials™Hippo CMMS
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
TOPdesk
TOPdesk
Score 8.6 out of 10
TOPdesk
TOPdesk
Score 8.6 out of 10
Enterprises
TOPdesk
TOPdesk
Score 8.6 out of 10
TOPdesk
TOPdesk
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Brightly Asset Essentials™Hippo CMMS
Likelihood to Recommend
9.0
(5 ratings)
2.3
(8 ratings)
Support Rating
5.8
(2 ratings)
8.6
(4 ratings)
User Testimonials
Brightly Asset Essentials™Hippo CMMS
Likelihood to Recommend
Brightly Software
SchoolDude has been great for us to easily submit maintenance requests, keep them organized for tracking, and simple for staff to view and respond to.
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Eptura (formerly Condeco and iOFFICE + SpaceIQ)
I find that Hippo [CMMS] is really well suited for any scenario. Most CMMS are geared toward manufacturing or industrial use, Hippo [CMMS] works as well for a school or church as it would for a factory. The ease of use for the requestor makes it an ideal platform for any institution.
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Pros
Brightly Software
  • For maintenance requests, Dude Solutions Help Desk documents the request and then allows the custodial staff to record updates for the staff member to see. So, the request and solution are available for all parties involved.
  • For building use, I find some of the features helpful including the ability to see if what you are looking for is available before you book it.
  • Overall, Dude Solutions Help Desk is not difficult to use.
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Eptura (formerly Condeco and iOFFICE + SpaceIQ)
  • Simple to use Work requester.
  • Great customer service and support.
  • Not filled with non-essential items like a lot of "Larger" company CMMS systems
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Cons
Brightly Software
  • The overall user interface is bland.
  • Switching to the IT application takes opens in another tab.
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Eptura (formerly Condeco and iOFFICE + SpaceIQ)
  • Completed work order reporting can be improved. It seems harder than it should be to get the data I need.
  • I would like to streamline the work order closing procedure. I feel like it takes longer than it should to open various screens and add labor, mark tasks complete, change status, etc. It is a minor inconvenience, but just waiting a few seconds opening up a new window is time-consuming with many WO at a time.
  • Labor tracking and reporting could be improved.
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Support Rating
Brightly Software
I find the basic concept and use of Dude Solutions Help Desk to be good, but I think it could use an update to look and work more smoothly. The maintenance aspect of Dude Solutions Help Desk is definitely better than the scheduling tool. The maintenance request does have a decent set-up and does offer clear communication between the staff member and custodial staff. The scheduling tool needs a calendar feature and the ability to receive a notification in your calendar. Both tools do have an email service that directly sends updates to your email.
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Eptura (formerly Condeco and iOFFICE + SpaceIQ)
I've used Hippo for several years now. I'm sure other programs have been developed since I did my comparison testing. But Hippo has always done everything we needed it to do. It's very reliable. My guys don't doubt whether or not it's doing its job. The calendar view, ease of use and floor mapping set this program apart from others.
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Alternatives Considered
Brightly Software
I have used a ticketing system through FirstClass that does not come anywhere close to where SchoolDude is in ease of use and quality of a program.
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Eptura (formerly Condeco and iOFFICE + SpaceIQ)
Ease of end-user to put in a task that they would like to have completed. Hippo is really easy to use and to complete tasks. If a person putting in a task includes their email or phone number we can get ahold of them to ask and questions and it lets them know progress of their task.
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Return on Investment
Brightly Software
  • We can calculate the need for IT workers based on work orders.
  • We can track issues at buildings and what buildings may need more help.
  • A simple approach where it makes it easy to get work order information rather than emails and phone calls.
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Eptura (formerly Condeco and iOFFICE + SpaceIQ)
  • Allows tracking something that we did not have before
  • Decision making is now with hard data
  • Replacement and repair cost have been reduced with tracking of maintenance.
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ScreenShots

Brightly Asset Essentials™ Screenshots

Screenshot of Mobile requestScreenshot of GIS Map

Hippo CMMS Screenshots

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