What users are saying about
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Top Rated
96 Ratings

Duo Security

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Top Rated
96 Ratings
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Score 9.1 out of 100
2 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Duo Security

I think that Duo is well suited to adding that extra layer of security that is becoming important as more services are cloud based and hence accessible from anywhere. They have multiple authentication options available - push to a mobile app, code generation on that app, sending SMS or phone calls, and the ability for an admin to generate one time codes also.
Anonymous | TrustRadius Reviewer

OneSpan Authenticators

It is well suited for securing mobile and web applications
Martin Ajayiobe | TrustRadius Reviewer

Pros

Duo Security

  • Duo Security integrates easily with the most popular single sign-on solutions. This allows us to roll-out the solution really quickly on an existing infrastructure with limited amount of involvement.
  • Duo Security offers support for a multitude of second-factor mechanisms providing a flexible framework for implementing a solution tailored to a company's needs.
  • Duo Security offers great APIs that allow to perform some custom management and greatly increases the flexibility of the solution for the organizations that have custom development teams.
Anonymous | TrustRadius Reviewer

OneSpan Authenticators

  • Device binding
  • Transaction signing
  • One time password generation
  • Secure end-to-end messaging
  • RASP
Martin Ajayiobe | TrustRadius Reviewer

Cons

Duo Security

  • Some of the applications that Duo works with offer users the ability to send them a 'push' - which means their iPhone app pops up automatically for them to simply check and approve or not approve button to allow remote access. Users love this. I wish all applications would allow Duo to do this so it was consistent for users. It's even easier then having to enter the PIN code from the app.
  • We have found that the license count on the admin interface is sometimes wrong, counting devices instead of users - but we pay for licenses based on users - so it's sometimes difficult to track properly.
  • It would be nice that users didn't use Duo for 90 days or some period, they would fall off the active license use count. We have all of our users setup in case they need to work remotely, so we find we pay for more access licenses than we actually use in any given period. We have about 30% of our users that have never used it, but we continue to pay for the licenses as a business model decision - but some companies do offer 'active' license count pricing only.
Debbie Johnson | TrustRadius Reviewer

OneSpan Authenticators

  • The use of bundled middleware application software to accelerate customer application integration efforts
  • A bundled GUI for managing the application
Martin Ajayiobe | TrustRadius Reviewer

Usability

Duo Security

Duo Security 9.1
Based on 7 answers
On the user end, it is very easy to use. We only need to show our users ONCE how to use it and he/she can pick it up right away no matter how tech savvy the end-user is.As for administrator, it is easy to deploy and configure. If a user has a new phone, the admin can log into Duo Security's web-page and change it right then and there.
Anonymous | TrustRadius Reviewer

OneSpan Authenticators

No score
No answers yet
No answers on this topic

Support Rating

Duo Security

Duo Security 9.0
Based on 41 answers
I've had great experiences with Duo Security's support; one story I like to tell is that once I just called the main support number and found myself speaking with one of the founders who was taking support calls. That's not something you expect or see very often. In addition to the generally good support, I had several opportunities to speak with Product Managers, and they appeared to be very interested in my insights. That's a good sign a company is trying to keep in touch with users and cares about getting their input rather than paying lip service, which is sadly what most companies are good at.
Dan Tesch | TrustRadius Reviewer

OneSpan Authenticators

No score
No answers yet
No answers on this topic

Alternatives Considered

Duo Security

Duo offers cryptographic infrastructure that is more robust than SecureID does (or did). In addition, Duo has never intentionally built back doors in to their product at the behest of the NSA. Many Duo products are either themselves open source or are based on open source codebase, so it is easy to verify that they are secure. Duo's pricing is also MUCH better than RSA's.
Tim Enders | TrustRadius Reviewer

OneSpan Authenticators

No answers on this topic

Return on Investment

Duo Security

  • It's never easy to see the dollar side of a ROI when it comes to integrating new IT systems. Specifically with DUO Security. It is always seen as an added cost or a negative impact to the end users. The company or organization however will be thankful when system access is way more secure via end user authentication.
  • The costs of telephone messages or calls to a user's mobile device can be costly depending on how often or how many users and applications DUO Security has setup to use. It will cost $10.00 (USD) per 1,000 telephone credits.
  • End users were not happy to require 2-factor authentication using VPN through their mobile device and to receive a request to authenticate through the same phone. Hardware Tokens with mobile devices such as YubiKey without a digital readout on the device itself could also complicate this particular setup.
Craig Lockley | TrustRadius Reviewer

OneSpan Authenticators

No answers on this topic

Pricing Details

Duo Security

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OneSpan Authenticators

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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