Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Duo
Score 9.4 out of 10
N/A
Cisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.
$3
per month per user
WatchGuard AuthPoint
Score 9.0 out of 10
N/A
AuthPoint Total Identity Security provides businesses with a solution to protect user accounts and credentials. With multi-factor authentication, password management, and dark web credential monitoring, AuthPoint mitigates the risks associated with workforce credential attacks. AuthPoint adds an extra layer of security by monitoring for potential credential exposure in the dark web for both personal and corporate accounts.N/A
Pricing
Cisco DuoWatchGuard AuthPoint
Editions & Modules
Duo Essentials
$3
per month per user
Duo Advantage
$6
per month per user
Duo Premier
$9
per month per user
No answers on this topic
Offerings
Pricing Offerings
Cisco DuoWatchGuard AuthPoint
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco DuoWatchGuard AuthPoint
Considered Both Products
Cisco Duo
Chose Cisco Duo
Cisco Secure Access by Duo, against WatchGuard AuthPoint, is a broader tool with more applicability across applications to my knowledge. I also find it to be faster, and simpler for users to understand. For example, with Authpoint, the tokens that appear and "count down" seem …
Chose Cisco Duo
As we were on Cisco VConnect mobility client, we felt the ROI of using a Cisco auth client would be much better even though when we took this decision, remote working wasn't in vogue. That's the main business reason for going with Duo / Cisco Secure Access, by Duo--a …
WatchGuard AuthPoint
Chose WatchGuard AuthPoint
AuthPoint integrates with our WatchGuard driven security stack, and is therefor the obvious choice. Competitive pricing. One vendor means streamlined implementation and management, streamlined support.
Chose WatchGuard AuthPoint
We chose authpoint because we are already familiar with Watchguard and implementation was easy.
Chose WatchGuard AuthPoint
Watchguard has better management tools for MSP's and is cheaper.
Chose WatchGuard AuthPoint
I would slot Authpoint as better than ESET but not Duo. ESET has the same limitations as Watchguard in the OTP support. It also is an on-prem installed console rather than a cloud, which increases cost and maintenance requirements. The duo now supports standard OTP for admin …
Chose WatchGuard AuthPoint
Duo was a great product, but us having already Watchguard endpoints deployed was the reason with went with Authpoint. Simple as that.
Chose WatchGuard AuthPoint
WatchGuard is easily managed and has different features like DHCP within it, which can be managed easily
Chose WatchGuard AuthPoint
WatchGuard Authpoint performs well, integrates with their Fireboxes, as expected, and can be managed in the same GUI as their Firebox.
Chose WatchGuard AuthPoint
WatchGuard AuthPoint has similar or more features than both Duo and Microsoft 365 Azure MFA. Its setup guides are much more fleshed out than Microsoft's and it is priced lower than both options. As long as your options for the 3 years licensing.
Chose WatchGuard AuthPoint
Duo Secure works in a very similar way. We utilize WatchGuard routers & access points in all our offices. We use the WatchGuard Mobile VPN software too. We knew that the WatchGuard AuthPoint would integrate well with our current equipment.
Chose WatchGuard AuthPoint
Having the Multi-Factor Authentication developed by the same developer of the devices we use is very beneficial when we have to troubleshoot something. Support is great and is very responsive. Clients seem to prefer using their software over another vendor. The app is very …
Chose WatchGuard AuthPoint
AuthPoint has better integration with the product stack. Simpler to implement. Less complex of a setup. Easier to explain to customers and easier training for the engineering/support team. Licenses per user are good value and affordable for the majority of our small and …
Chose WatchGuard AuthPoint
AuthPoint was a clear choice when comparing these products. With a mixed OS environment, Cisco Duo did not seem to work well. Azure MFA does not work with MAC OS. Watchguard AuthPoint met what we needed.
Chose WatchGuard AuthPoint
The product works great but needs more control on the device itself (no jailbroken device, check the local update, etc). The GUI is more clean and simple on the Authpoint side.
Chose WatchGuard AuthPoint
We have implemented both Azure VPN Gateway & Cisco Duo in our environment alongside AuthPoint. Each has a different use case. Azure VPN client (we are using this with O365 MFA) is a split tunnel solution, relatively cost-effective and easy to use - the beauty of the solution …
Chose WatchGuard AuthPoint
In my opinion, Authpoint is by far the better product for MFA. Firstly, the ease of setup and maintaining the system is 100% easier and simple than DUO. Not having to change random hidden text files to achieve what you need. Install one gateway server and you're away. Simple. …
Chose WatchGuard AuthPoint
Works best with the WatchGuard family of products
Chose WatchGuard AuthPoint
Watchguard Authpoint is a good competitor to Duo in environments that run the Watchguard ecosystem as it has seamless integration and can be managed using the existing platform. Cisco Secure Access is more vendor-agnostic and is a better fit in my opinion for larger …
Chose WatchGuard AuthPoint
AuthPoint was acquired at a much lower price point than similar competing products. Let's face it, price is king, especially when you need to increase security without a real budget. AuthPoint was also easy to integrate using the same vendor and support techs from the firewall …
Chose WatchGuard AuthPoint
Very similar functionality. WatchGuard is a smaller company, but has great support. Integration with WatchGuard's other products is a plus.
Chose WatchGuard AuthPoint
Duo is a great alternative however we chose to go with AuthPoint because we were already using other products from Watchguard including the firewall, DNS filter and it uses the same cloud dashboard like the other products. From my understanding Duo has much better integration …
Chose WatchGuard AuthPoint
Unfortunately they don't compare well, [in my opinion] DUO was a superior product.
Chose WatchGuard AuthPoint
WatchGuard AuthPoint in my experience has been far easier to setup compared to Duo which I have used extensively in the past, for both engineers and the end users
Top Pros
Top Cons
Best Alternatives
Cisco DuoWatchGuard AuthPoint
Small Businesses
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.0 out of 10
IBM Cloud App ID
IBM Cloud App ID
Score 9.1 out of 10
Medium-sized Companies
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.0 out of 10
Cisco Duo
Cisco Duo
Score 9.4 out of 10
Enterprises
IBM Cloud App ID
IBM Cloud App ID
Score 9.1 out of 10
Cisco Duo
Cisco Duo
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco DuoWatchGuard AuthPoint
Likelihood to Recommend
9.6
(132 ratings)
9.2
(209 ratings)
Likelihood to Renew
9.2
(10 ratings)
8.7
(19 ratings)
Usability
9.5
(76 ratings)
8.9
(26 ratings)
Availability
9.8
(9 ratings)
9.0
(4 ratings)
Performance
9.4
(4 ratings)
9.0
(4 ratings)
Support Rating
9.6
(91 ratings)
7.4
(52 ratings)
In-Person Training
-
(0 ratings)
6.4
(1 ratings)
Online Training
10.0
(1 ratings)
8.7
(2 ratings)
Implementation Rating
9.7
(10 ratings)
8.4
(12 ratings)
Configurability
10.0
(2 ratings)
7.3
(3 ratings)
Ease of integration
9.6
(9 ratings)
8.2
(3 ratings)
Product Scalability
9.6
(4 ratings)
9.0
(4 ratings)
Vendor post-sale
9.7
(3 ratings)
9.1
(4 ratings)
Vendor pre-sale
9.7
(3 ratings)
9.1
(4 ratings)
User Testimonials
Cisco DuoWatchGuard AuthPoint
Likelihood to Recommend
Cisco
Cisco Duo is extremely well-suited for someone wanting to add MFA to an on-premise Active Directory environment. Some of the other vendors in this space do provide this feature, but they do not natively support it. One of the top competitors in this space requires signing up with another third-party service to make this integration possible. Less moving parts for something as crucial as this is a huge benefit and having only one vendor to point fingers at makes troubleshooting much simpler.
Read full review
WatchGuard Technologies
Watchguard Authpoint is well suited to both small and large companies and scales well. It can be adapted to a number of token delivery methods, and mutliple methods (Push, QR code, OTP) can be used simultaneously to support users in different authentication contexts. The geokinetics function allows for real control of international travelers distinguishing them from random individuals using stolen credentials in random remote locations.
Read full review
Pros
Cisco
  • Speed - it's fast with almost no delay between triggering the MFA request and receiving the notification on an iPhone
  • Security - in addition to the added MFA layer, a simple, 4-digit passcode can be added to the authentication request
  • Ease of use - it doesn't scare users. It's simple to install, configure, and use.
Read full review
WatchGuard Technologies
  • The Authpoint Cloud portal is easy to use and navigate
  • It integrates well with the Firebox and gateway
  • Promptly sends 2FA request onto the user devices
  • Its very easy to re-activate token on a new device if the device is lost or stolen
  • Troubleshooting logs are available to figure out whats wrong if a user cannot authenticate
Read full review
Cons
Cisco
  • If you need to integrate some legacy applications to Cisco Secure Access by Duo, it's not easy.
  • If you want to have more detailed information and reports, you need to pay more for the licensing. The basic option is not enough.
  • A constraint could be that each employee has to install it on their personal smartphone, which some don't like. But, there is an alternative using SMS, although sometimes it takes too long to receive the message.
Read full review
WatchGuard Technologies
  • While the set up was easy to do the instructions could use a little more details.
  • It would be useful to be able to tell how many users are at the firewall level instead of going out to the cloud to look for it.
Read full review
Likelihood to Renew
Cisco
There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
Read full review
WatchGuard Technologies
Today to ensure our ISO 27001 certification it is important that we maintain this solution. Today it is part of the way any employee within the organization works, we no longer have any other way of working and it is the simplest way to ensure that access to the workstation is done with MFA.
Read full review
Usability
Cisco
La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.
Read full review
WatchGuard Technologies
After initial setup, it practically runs itself. Onboarding new users is fast and easy as it should be. The AuthPoint mobile app is small and simple to use. The only reason I do not give it a 10 is that I frequently get complaints from end users that the AuthPoint app is "constantly downloading". In fact, it's not downloading anything and that what the users are seeing in the app is a timer for the 6-digit code that changes every minute.
Read full review
Reliability and Availability
Cisco
In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
Read full review
WatchGuard Technologies
It failed a couple of times for a period of an hour or so, where systems were down.
Read full review
Performance
Cisco
We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.
Read full review
WatchGuard Technologies
Never had a problem with Authpoint servers.
Read full review
Support Rating
Cisco
Since it’s a reputable company, I have received technical support when needed and I trust that if anything else happens I can contact them with any issues. I haven’t experienced bad customer service and I totally feel supported while using this authentication method. No complains so far and the high rating!
Read full review
WatchGuard Technologies
WatchGuard support is always quick and reliable. They have urgency levels that you are able to select when creating your support ticket, and they respond in accordance to the severity that you have set. I have never had an issue with getting someone on the phone in the same business day, even for very low priority issues.
Read full review
In-Person Training
Cisco
There was no in person training but checking the box was the only way I could complete all of the questions.
Read full review
WatchGuard Technologies
It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
Read full review
Online Training
Cisco
This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.
Read full review
WatchGuard Technologies
We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
Read full review
Implementation Rating
Cisco
Implementation was straight forward and you can isolate different scenarios in order to test new application setup or add to an existing setup. Gui interface is pretty easy to understand and follow. I had no experience with Duo and still manage to easily set up new policies and rules.
Read full review
WatchGuard Technologies
the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
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Alternatives Considered
Cisco
Our school is based in Microsoft 365. Azure has a product built into their licensing (provided you have purchased the appropriate level or the add-on product.) The MFA in Azure is a work in process and doesn't offer broad integration options as Duo does. We didn't look into any other commercial products.
Read full review
WatchGuard Technologies
I would slot Authpoint as better than ESET but not Duo. ESET has the same limitations as Watchguard in the OTP support. It also is an on-prem installed console rather than a cloud, which increases cost and maintenance requirements. The duo now supports standard OTP for admin accounts, so it can be managed by a team.
Read full review
Scalability
Cisco
So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.
Read full review
WatchGuard Technologies
We are a medium-sized company. We don't need rapid scaling.
Read full review
Return on Investment
Cisco
  • Very positive ROI given it is inexpensive for a small group and helps us secure our most valuable IT assets.
  • Lack of extreme policy granularity results in higher administrative overhead, as there is no middle ground (i.e. MFA every time or not at all).
Read full review
WatchGuard Technologies
  • Our end uses found this product very easy to use. Using one overview session, I have not had to follow up with users to access the product.
  • Once deployed, other users in our environment heard about the ease of use. We then had a 25% increase in requests for the product.
  • This product has added to the overall satisfaction of users having to work offsite, attend conferences and other travel while still being able to stay connected to their work product.
Read full review
ScreenShots

WatchGuard AuthPoint Screenshots

Screenshot of AuthPoint app - tokensScreenshot of Cloud management - dashboardScreenshot of AuthPoint app - push notificationScreenshot of AuthPoint - TokensScreenshot of AuthPoint Sign-In ScreenScreenshot of AuthPoint Users