DuxWare Practice Management vs. ESO Electronic Health Record

DuxWare Practice Management

ESO Electronic Health Record

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
DuxWare Practice Management	Score 10.0 out of 10	N/A	N/A	N/A
ESO EHR	Score 8.7 out of 10	N/A	ESO Electronic Health Record (EHR) is a web-based patient care documentation and reference system for emergency medical responders and firefighters. It's designed to provide easy access to information about patients' medications, allergies, history, etc. from a tablet while in the field, and allow healthcare providers to document patient encounters quickly.	N/A

Pricing

DuxWare Practice Management

ESO Electronic Health Record

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
DuxWare Practice Management	ESO EHR
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	DuxWare Practice Management	ESO Electronic Health Record
Top Pros	Pro Customer service Pro Appointment scheduling	Pro Simple data Pro Intuitive and easy Pro Easy to use
Top Cons	No answers on this topic	Minus Incredible amount Minus Lack of customization Minus Custom fields

Features

DuxWare Practice Management

ESO Electronic Health Record

Billing and Claims Management

Comparison of Billing and Claims Management features of Product A and Product B
	DuxWare Practice Management 9.4 1 Ratings 20% above category average	ESO Electronic Health Record - Ratings
Real-time eligibility verification	8.01 Ratings	00 Ratings
Claims management	9.01 Ratings	00 Ratings
Coding	10.01 Ratings	00 Ratings
Patient billing	10.01 Ratings	00 Ratings
Financial Reporting	10.01 Ratings	00 Ratings

Patient Scheduling

Comparison of Patient Scheduling features of Product A and Product B
	DuxWare Practice Management 10.0 1 Ratings 23% above category average	ESO Electronic Health Record - Ratings
Rule-based scheduling	10.01 Ratings	00 Ratings
Multi-location support	10.01 Ratings	00 Ratings

Electronic Medical Records

Comparison of Electronic Medical Records features of Product A and Product B
	DuxWare Practice Management 10.0 1 Ratings 32% above category average	ESO Electronic Health Record 6.3 1 Ratings 14% below category average
Integration with other EMR and PM systems	10.01 Ratings	7.01 Ratings
Customization	10.01 Ratings	1.01 Ratings
Charting / document management	00 Ratings	10.01 Ratings
Templates	00 Ratings	10.01 Ratings
Mobile/tablet support	00 Ratings	10.01 Ratings
Fax integration	00 Ratings	5.01 Ratings
Workflow automation	00 Ratings	1.01 Ratings

Medical Security and Privacy

Comparison of Medical Security and Privacy features of Product A and Product B
	DuxWare Practice Management 10.0 1 Ratings 18% above category average	ESO Electronic Health Record 9.5 1 Ratings 13% above category average
HIPAA compliance	10.01 Ratings	10.01 Ratings
Role-based permission levels	10.01 Ratings	8.01 Ratings
Data backups and redundancy	00 Ratings	10.01 Ratings
Local mode / networking failsafe	00 Ratings	10.01 Ratings

Workflow and Scale

Comparison of Workflow and Scale features of Product A and Product B
	DuxWare Practice Management 10.0 1 Ratings 24% above category average	ESO Electronic Health Record 6.0 1 Ratings 26% below category average
Multi-office / multi-physician capabilities	10.01 Ratings	6.01 Ratings

Best Alternatives
	DuxWare Practice Management	ESO Electronic Health Record
Small Businesses	athenaClinicals Score 9.2 out of 10	athenaClinicals Score 9.2 out of 10
Medium-sized Companies	CareLogic EHR Score 10.0 out of 10	CareLogic EHR Score 10.0 out of 10
Enterprises	Epic Score 8.8 out of 10	Epic Score 8.8 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	DuxWare Practice Management	ESO Electronic Health Record
Likelihood to Recommend	10.0 (1 ratings)	8.0 (1 ratings)
Support Rating	- (0 ratings)	10.0 (1 ratings)

User Testimonials
	DuxWare Practice Management	ESO Electronic Health Record
Likelihood to Recommend	DuxWare Duxware has worked so well with our EMR system of MDIntelleSys since the beginning. Any issues are very quickly addressed and fixed Incentivized Mary Baglin Billing/Office Manager Read full review	ESO Solutions For most EMS providers, ESO EHR is an ideal solution: It meets 95% of the needs for the typical EMS provider, provides an unparalleled ease of use for field personnel documenting patient care, and is easy to implement and administer. Large EMS systems should carefully consider the limitations of the underdeveloped quality management modules for QA/QI programs. Large or progressive EMS systems with an advanced data analytics/data science capability should be aware of the significant challenges and limitations ESO EHR poses for data use outside of the standard analytics reports. Incentivized Verified User Anonymous Read full review
Pros	DuxWare No answers on this topic	ESO Solutions Exceptional user interface/user experience design that is intuitive and easy to use. ESO, as a company, is deeply integrated into the EMS industry and recognizes customer needs better than competitors. Incentivized Verified User Anonymous Read full review
Cons	DuxWare No answers on this topic	ESO Solutions The biggest gap is that doing QA/QI is not scalable or streamlined for a large provider. Managing an effective QA/QI program takes an incredible amount of labor and extra work. The lack of customization and custom fields heavily limits use of ESO EHR to capture new data points for internal quality improvement or research projects. Incentivized Verified User Anonymous Read full review
Support Rating	DuxWare No answers on this topic	ESO Solutions Customer support has been spectacular: Personalized, rapidly available, and very helpful. Incentivized Verified User Anonymous Read full review
Alternatives Considered	DuxWare The front page was the deciding factor. We don't have to go from page to page to see the entire patient information. Incentivized Mary Baglin Billing/Office Manager Read full review	ESO Solutions ESO EHR won out due to ease of use for providers and for administration. Other vendors had greater ability to do data analysis, quality management, and customization but ultimately were significantly more difficult to learn, use, and administer. Incentivized Verified User Anonymous Read full review
Return on Investment	DuxWare No answers on this topic	ESO Solutions The ease of use for providers to complete documentation has had a very positive ROI. The ease of administering the software has saved significant money and delivered very positive ROI. Incentivized Verified User Anonymous Read full review
ScreenShots