DuxWare Practice Management vs. ESO Electronic Health Record

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DuxWare Practice Management
Score 10.0 out of 10
N/A
N/AN/A
ESO EHR
Score 8.7 out of 10
N/A
ESO Electronic Health Record (EHR) is a web-based patient care documentation and reference system for emergency medical responders and firefighters. It's designed to provide easy access to information about patients' medications, allergies, history, etc. from a tablet while in the field, and allow healthcare providers to document patient encounters quickly.N/A
Pricing
DuxWare Practice ManagementESO Electronic Health Record
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DuxWare Practice ManagementESO EHR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DuxWare Practice ManagementESO Electronic Health Record
Top Pros
Top Cons

No answers on this topic

Features
DuxWare Practice ManagementESO Electronic Health Record
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
DuxWare Practice Management
9.4
1 Ratings
17% above category average
ESO Electronic Health Record
-
Ratings
Real-time eligibility verification8.01 Ratings00 Ratings
Claims management9.01 Ratings00 Ratings
Coding10.01 Ratings00 Ratings
Patient billing10.01 Ratings00 Ratings
Financial Reporting10.01 Ratings00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
22% above category average
ESO Electronic Health Record
-
Ratings
Rule-based scheduling10.01 Ratings00 Ratings
Multi-location support10.01 Ratings00 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
29% above category average
ESO Electronic Health Record
6.3
1 Ratings
17% below category average
Integration with other EMR and PM systems10.01 Ratings7.01 Ratings
Customization10.01 Ratings1.01 Ratings
Charting / document management00 Ratings10.01 Ratings
Templates00 Ratings10.01 Ratings
Mobile/tablet support00 Ratings10.01 Ratings
Fax integration00 Ratings5.01 Ratings
Workflow automation00 Ratings1.01 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
17% above category average
ESO Electronic Health Record
9.5
1 Ratings
12% above category average
HIPAA compliance10.01 Ratings10.01 Ratings
Role-based permission levels10.01 Ratings8.01 Ratings
Data backups and redundancy00 Ratings10.01 Ratings
Local mode / networking failsafe00 Ratings10.01 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
24% above category average
ESO Electronic Health Record
6.0
1 Ratings
27% below category average
Multi-office / multi-physician capabilities10.01 Ratings6.01 Ratings
Best Alternatives
DuxWare Practice ManagementESO Electronic Health Record
Small Businesses
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Score 7.2 out of 10
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Score 7.2 out of 10
Medium-sized Companies
ClearCare
ClearCare
Score 8.8 out of 10
ClearCare
ClearCare
Score 8.8 out of 10
Enterprises
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Allscripts Professional EHR
Score 9.0 out of 10
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Allscripts Professional EHR
Score 9.0 out of 10
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User Ratings
DuxWare Practice ManagementESO Electronic Health Record
Likelihood to Recommend
10.0
(1 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
DuxWare Practice ManagementESO Electronic Health Record
Likelihood to Recommend
DuxWare
Duxware has worked so well with our EMR system of MDIntelleSys since the beginning. Any issues are very quickly addressed and fixed
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ESO Solutions
For most EMS providers, ESO EHR is an ideal solution: It meets 95% of the needs for the typical EMS provider, provides an unparalleled ease of use for field personnel documenting patient care, and is easy to implement and administer. Large EMS systems should carefully consider the limitations of the underdeveloped quality management modules for QA/QI programs. Large or progressive EMS systems with an advanced data analytics/data science capability should be aware of the significant challenges and limitations ESO EHR poses for data use outside of the standard analytics reports.
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Pros
DuxWare
No answers on this topic
ESO Solutions
  • Exceptional user interface/user experience design that is intuitive and easy to use.
  • ESO, as a company, is deeply integrated into the EMS industry and recognizes customer needs better than competitors.
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Cons
DuxWare
No answers on this topic
ESO Solutions
  • The biggest gap is that doing QA/QI is not scalable or streamlined for a large provider. Managing an effective QA/QI program takes an incredible amount of labor and extra work.
  • The lack of customization and custom fields heavily limits use of ESO EHR to capture new data points for internal quality improvement or research projects.
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Support Rating
DuxWare
No answers on this topic
ESO Solutions
Customer support has been spectacular: Personalized, rapidly available, and very helpful.
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Alternatives Considered
DuxWare
The front page was the deciding factor. We don't have to go from page to page to see the entire patient information.
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ESO Solutions
ESO EHR won out due to ease of use for providers and for administration. Other vendors had greater ability to do data analysis, quality management, and customization but ultimately were significantly more difficult to learn, use, and administer.
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Return on Investment
DuxWare
No answers on this topic
ESO Solutions
  • The ease of use for providers to complete documentation has had a very positive ROI.
  • The ease of administering the software has saved significant money and delivered very positive ROI.
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ScreenShots