DuxWare Practice Management vs. Kareo EHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DuxWare Practice Management
Score 10.0 out of 10
N/A
N/AN/A
Kareo EHR
Score 1.0 out of 10
N/A
Kareo provides a full-featured EHR. The vendor says it is designed to fit the way its users work. Some key features include: Comprehensive Dashboard, Powerful Scheduler, and Flexible Documentation and Notes.
$150
per provider/per month
Pricing
DuxWare Practice ManagementKareo EHR
Editions & Modules
No answers on this topic
Kareo Practice Management (Low Claim Volume)
$150
per provider/per month
Kareo Practice Management (Unlimited Claims)
$300
per provider/per month
Kareo Billing Services
Contact sales team
Offerings
Pricing Offerings
DuxWare Practice ManagementKareo EHR
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DuxWare Practice ManagementKareo EHR
Features
DuxWare Practice ManagementKareo EHR
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
DuxWare Practice Management
9.4
1 Ratings
22% above category average
Kareo EHR
4.0
5 Ratings
62% below category average
Real-time eligibility verification8.01 Ratings4.04 Ratings
Claims management9.01 Ratings4.04 Ratings
Coding10.01 Ratings4.05 Ratings
Patient billing10.01 Ratings00 Ratings
Financial Reporting10.01 Ratings00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
25% above category average
Kareo EHR
1.0
4 Ratings
154% below category average
Rule-based scheduling10.01 Ratings00 Ratings
Multi-location support10.01 Ratings00 Ratings
Calendar interface00 Ratings1.04 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
32% above category average
Kareo EHR
2.2
5 Ratings
107% below category average
Integration with other EMR and PM systems10.01 Ratings00 Ratings
Customization10.01 Ratings1.04 Ratings
Charting / document management00 Ratings1.04 Ratings
Templates00 Ratings2.04 Ratings
Patient portal00 Ratings1.05 Ratings
Speech recognition00 Ratings7.02 Ratings
E-prescribing00 Ratings1.03 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
19% above category average
Kareo EHR
8.0
5 Ratings
3% below category average
HIPAA compliance10.01 Ratings8.05 Ratings
Role-based permission levels10.01 Ratings00 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
28% above category average
Kareo EHR
-
Ratings
Multi-office / multi-physician capabilities10.01 Ratings00 Ratings
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DuxWare Practice ManagementKareo EHR
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User Ratings
DuxWare Practice ManagementKareo EHR
Likelihood to Recommend
10.0
(1 ratings)
1.0
(5 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(1 ratings)
Usability
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
DuxWare Practice ManagementKareo EHR
Likelihood to Recommend
DuxWare
Duxware has worked so well with our EMR system of MDIntelleSys since the beginning. Any issues are very quickly addressed and fixed
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
Kareo is not an appropriate application for any real-world clinical need. It is highly unreliable, crashing frequently, and often becomes frozen. It also cannot ingest data from Therapy Notes, which was a promised feature of the platform according to the sales team. Additionally, when we ran into reliability issues (every day, with every clinician at the practice, across a dozen different office locations with different internet service providers) we were not offered the ability to cancel our contract. Until the reliability issues are fixed Kareo is not well-suited to any use case because it does not work.
Read full review
Pros
DuxWare
No answers on this topic
Tebra Technologies, Inc (Kareo + PatientPop)
  • Catching missing patient info
  • Catching missing insurance info
  • Providing mailing addresses
Read full review
Cons
DuxWare
No answers on this topic
Tebra Technologies, Inc (Kareo + PatientPop)
  • Everything created can always use adjusting depending on the situation
  • Adapting to client needs quicker
  • Problems are not reported in a timely manner
Read full review
Likelihood to Renew
DuxWare
No answers on this topic
Tebra Technologies, Inc (Kareo + PatientPop)
Kareo was a massive waste of money. It's an unreliable product without promised features and sold by a disingenuous sales team. We will stick to reliable services like Doxy, Therapy Notes, etc.
Read full review
Usability
DuxWare
No answers on this topic
Tebra Technologies, Inc (Kareo + PatientPop)
The user interface is fine but it the app constantly freezes or crashes.
Read full review
Alternatives Considered
DuxWare
The front page was the deciding factor. We don't have to go from page to page to see the entire patient information.
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
I selected Kareo EHR because it was a lot simpler to use and the customer service was definitely better. Every representative I have spoken to has been super friendly and helpful.
Read full review
Return on Investment
DuxWare
No answers on this topic
Tebra Technologies, Inc (Kareo + PatientPop)
  • We have negative reviews as we were sold a product that left out some key variables. Things we really needed to make the transition.
  • I don't think KAREO is good for small business (0-10 employees) because their prices for additional or standard features is steep. They charge by the therapist to boot and it is steep!
  • Again ASK questions; do a test run; ask about the migration of your data and its charges.
  • You sign with them you will be locked into a 12 month contract with no out clause. If they are costing you the money you have to stay with them.
Read full review
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