DuxWare Practice Management vs. PointClickCare Core EHR Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DuxWare Practice Management
Score 10.0 out of 10
N/A
N/AN/A
PointClickCare Core EHR Platform
Score 6.5 out of 10
N/A
PointClickCare provides their cloud-based technology for the senior care industry, the PointClickCare Core EHR Platform.N/A
Pricing
DuxWare Practice ManagementPointClickCare Core EHR Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DuxWare Practice ManagementPointClickCare Core EHR Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DuxWare Practice ManagementPointClickCare Core EHR Platform
Top Pros
Top Cons

No answers on this topic

Features
DuxWare Practice ManagementPointClickCare Core EHR Platform
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
DuxWare Practice Management
9.4
1 Ratings
19% above category average
PointClickCare Core EHR Platform
8.2
2 Ratings
5% above category average
Real-time eligibility verification8.01 Ratings8.02 Ratings
Claims management9.01 Ratings10.02 Ratings
Coding10.01 Ratings8.01 Ratings
Patient billing10.01 Ratings10.02 Ratings
Financial Reporting10.01 Ratings5.01 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
22% above category average
PointClickCare Core EHR Platform
9.0
1 Ratings
11% above category average
Rule-based scheduling10.01 Ratings00 Ratings
Multi-location support10.01 Ratings9.01 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
30% above category average
PointClickCare Core EHR Platform
4.9
1 Ratings
40% below category average
Integration with other EMR and PM systems10.01 Ratings1.01 Ratings
Customization10.01 Ratings1.01 Ratings
Charting / document management00 Ratings9.01 Ratings
Templates00 Ratings7.01 Ratings
Mobile/tablet support00 Ratings8.01 Ratings
Fax integration00 Ratings1.01 Ratings
Workflow automation00 Ratings5.01 Ratings
E-prescribing00 Ratings7.01 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
18% above category average
PointClickCare Core EHR Platform
9.5
2 Ratings
12% above category average
HIPAA compliance10.01 Ratings10.01 Ratings
Role-based permission levels10.01 Ratings10.02 Ratings
Data backups and redundancy00 Ratings9.01 Ratings
Local mode / networking failsafe00 Ratings9.01 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
24% above category average
PointClickCare Core EHR Platform
8.0
1 Ratings
2% above category average
Multi-office / multi-physician capabilities10.01 Ratings00 Ratings
Task tracking00 Ratings8.01 Ratings
Best Alternatives
DuxWare Practice ManagementPointClickCare Core EHR Platform
Small Businesses
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Score 8.5 out of 10
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Score 8.5 out of 10
Medium-sized Companies
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Enterprises
Epic
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Score 8.3 out of 10
Epic
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Score 8.3 out of 10
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User Ratings
DuxWare Practice ManagementPointClickCare Core EHR Platform
Likelihood to Recommend
10.0
(1 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
8.0
(1 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
DuxWare Practice ManagementPointClickCare Core EHR Platform
Likelihood to Recommend
DuxWare
Duxware has worked so well with our EMR system of MDIntelleSys since the beginning. Any issues are very quickly addressed and fixed
Read full review
PointClickCare
PointClickCare is more suited for long-term care; less suited for independent or assisted living but they are making great strides. Reporting and dashboards could be more robust but by far this is better than any of the other products out there currently for long-term care. Financial Setup is cumbersome and could be more fluent or intuitive with better programming. UI is changing to a more modern look which is great. Training options could be better as not everyone does well with eLearning
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Pros
DuxWare
No answers on this topic
PointClickCare
  • PCC's census tracking is exceptional, allowing for Medicare's 100 days to be managed on the MDS and billing part.
  • Cash applications are simple to use. Any errors in payments can be investigated immediately to confirm whether the discrepancy is due to inaccurate write-offs, billing, and even census.
  • The month-end closing process is clean and efficient, allowing the billers to ensure all matters for the previous month have been satisfactorily addressed.
Read full review
Cons
DuxWare
No answers on this topic
PointClickCare
  • More Financial and Clinical Reporting - additionally ability to save report setting and to export to excel
  • More Dashboard capabilities
  • Enterprise Level Dashboard
  • Better Enterprise Level Reporting related to Business Intellegence
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Usability
DuxWare
No answers on this topic
PointClickCare
Overall great product. Reporting could be much better and they are working on that.
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Reliability and Availability
DuxWare
No answers on this topic
PointClickCare
I have implemented PCC in over 100 buildings and have used it for almost 5 years. I can count maybe 2 times in 5 years when PCC downtime caused an issue for our facilities. I would say their availability rating exceeds a 10 compared to other software systems.
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Support Rating
DuxWare
No answers on this topic
PointClickCare
If by "overall support" you mean "customer service," only once were they unable to provide the assistance I needed--but it wasn't an important element of my job so no matter.
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Implementation Rating
DuxWare
No answers on this topic
PointClickCare
Have already stated. People learn differently and PCC needs to adapt to that model instead of all eLearning. Offer the client different learning packages.
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Alternatives Considered
DuxWare
The front page was the deciding factor. We don't have to go from page to page to see the entire patient information.
Read full review
PointClickCare
Each software that we had previously was best in KLAS at one time or another. However, they were individual software solutions instead of one solution for all of our business objectives. PCC has made it easier for our financial and clinical staff to have one tool that spans the employee lifecycle and that interacts with the different departments. Our facilities now have a real EMR instead of a parsed out product half on paper and half in the computer.
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Return on Investment
DuxWare
No answers on this topic
PointClickCare
  • Cannot answer that.
Read full review
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