DX Application Performance Management vs. Splunk Real User Monitoring (RUM)

CA Wily is well suited for monitoring the load balanced application nodes and determine their main performance bottlenecks like if problem exists in heap or in some connection issues. But I think when it comes to providing the entire report of the application, it is less appropriate as there is no way to create the entire report of the test for all the counters monitored. Also there is no way to detect some issues based on the system configuration.

Incentivized

Splunk RUM was really helpful in identifying brute force attacks as we used Splunk query language and were able to identify how many failed login attempts were made from which country and blacklisted those IP's. Since Splunk entirely depends on Splunk query language, if there are no logs or you delete the logs you can't perform analysis, as there is no stream of live data and also it depends on how frequently your data can be indexed.

Incentivized

• Alerting which can be customized by the end user.
• Visualization of the metrics and data presented to provide a unique and attractive interface.
• Flexibility to manage actions and commands that we deem important for each application. The ability to define these and customize the metrics reported for each individual application is huge for us.

Incentivized

• End-to-end visibility enables me to see each transaction from start to finish thereby making it easy to know where exactly an anomaly is coming from.
• They have a really kind and helpful customer support.
• Application monitoring.
• End user performance metrics.

• We are facing challenges to meet RFP requirements in few areas where I would recommend CA to improve.
• We are facing challenges for non (java and dotnet application) which CA APM does not support. SAP is another solution where CA APM is not able to address our business requirement.

Incentivized

• The setting baseline for AI-driven troubleshooting requires more documentation to implement.
• Room for integration with open sourced or inhouse monitoring tools.
• Required more flexibility on setting up mobile OS performance metrics.

Incentivized

We have never received any support from CA on this product

Incentivized

We only have 1 application using DX APM, while most of other applications are instrumented using Dynatrace. Dynatrace provides a better monitoring and instrumentation for applications. The required effort to setup monitoring capability using DX APM is way more work compared to Dynatrace, also the amount of KPIs offered from Dynatrace is more than DX APM.

Incentivized

Splunk Real User Monitoring (RUM) has a much better artificial intelligence engine. It also has a much better and more intuitive user interface. Splunk RUM also allows end-to-end visibility into the front and the backend. Technical support and customer service are also much better than Goliath. Query performance is faster than Goliath.

Incentivized

• Introscope is deeply utilized within the organization. However, CEM and Team Center not as much. Those that use one piece don't generally use the others. Partially because of the curve in learning how to use the consoles effectively.
• reporting is pretty well configured and easy to setup if you know how to use the tools. So this can be easy to use and takes less time to configure for the different groups within the organization.

Incentivized

• Splunk is a single platform to perform all your analysis from front end to backend and all services.
• Splunk licensing is quite costly.
• Splunk is an excellent tool for data engineering and cyber security purpose.

Incentivized