Broadcom DX Unified Infrastructure Management vs. Splunk IT Service Intelligence (ITSI)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Broadcom DX Unified Infrastructure Management
Score 8.8 out of 10
N/A
Broadcom DX Unified Infrastructure Manager, formerly from CA Technologies, is a unified tool for systems monitoring and analytics. It offers multiple deployment options for IT teams and MSPs .N/A
Splunk IT Service Intelligence (ITSI)
Score 8.4 out of 10
N/A
Splunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A
Pricing
Broadcom DX Unified Infrastructure ManagementSplunk IT Service Intelligence (ITSI)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Broadcom DX Unified Infrastructure ManagementSplunk IT Service Intelligence (ITSI)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Broadcom DX Unified Infrastructure ManagementSplunk IT Service Intelligence (ITSI)
Top Pros
Top Cons
Best Alternatives
Broadcom DX Unified Infrastructure ManagementSplunk IT Service Intelligence (ITSI)
Small Businesses
Pulseway
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Score 8.9 out of 10
Sentry
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Score 8.8 out of 10
Medium-sized Companies
IBM Instana
IBM Instana
Score 9.0 out of 10
Sentry
Sentry
Score 8.8 out of 10
Enterprises
IBM Instana
IBM Instana
Score 9.0 out of 10
ignio AIOps
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Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Broadcom DX Unified Infrastructure ManagementSplunk IT Service Intelligence (ITSI)
Likelihood to Recommend
7.0
(6 ratings)
8.9
(26 ratings)
Likelihood to Renew
9.0
(1 ratings)
8.2
(2 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
8.9
(2 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Broadcom DX Unified Infrastructure ManagementSplunk IT Service Intelligence (ITSI)
Likelihood to Recommend
Broadcom
Well Suited: - Multiple units (you may split Nimsoft per Groups, companies, etc.) - When your Business Teams NEED Dashboards (they'll love it after they learn how to use, for example, if they discover that the may even run SQL queries together with monitor the webpage of the application, and display business data) Less appropriate: - If you are beginning to monitor your environment (because you need to know your environment at least a little bit to check if the entire set of monitoring Nimsoft plugins will really help you or you will only use it to ping your application) - If you don't have at least one (i do recommend 2 or 3 after some short time) people dedicated to deploy and fine-tune the monitoring. The tool is really good, but if you don't have anyone working on it, you will notice that you're spending money in an elephant to kill an ant or worst, that you passed the entire year, and still have the same problems of the last year, cause no one put the hands enough time in the tool. I saw this happening during the first year when I was the only one working with the tool and still supporting the entire team.
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Splunk
Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
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Pros
Broadcom
  • Ease of management
  • Unified platform
  • Depth of infrastructure management. Has numerous probes which can help you monitor every aspect of your environment.
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Splunk
  • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
  • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
  • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
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Cons
Broadcom
  • I'd like to see improvements in inventory management. Currently node management isn't as efficient as I'd like.
  • I also see a big opportunity to offer greater customization in the Detail Tab. I'd like the ability to pick and chose which metrics are displayed by default in the Detail Tab snapshot.
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Splunk
  • ITSI really needs a robust splunk log ingestion infrastructure at its core
  • ITSI requires a great engineering team to build out the automated discovery and topology
  • Unless you use an API to build the topology, the view can quickly become static
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Likelihood to Renew
Broadcom
Meets our business requirements
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Splunk
We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
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Usability
Broadcom
Easy to configure and use.
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Splunk
No answers on this topic
Support Rating
Broadcom
Exceed Expectations.
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Splunk
During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
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Implementation Rating
Broadcom
Plan it out based on your requirements.
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Splunk
No answers on this topic
Alternatives Considered
Broadcom
All tools have their own gaps , some seem to do more than others, some just work better. With UIM we have found a sweet spot with features, price point, pros, cons, etc
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Splunk
Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
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Return on Investment
Broadcom
  • Business Units love It - Good for them, but worse for the IT Team until we share the responsibility of the dashboards.
  • If no one put their hands on it, it will take some time to give results. I'm talking about environments with 400 devices, for example, in something about 6 months to one year, if no one is dedicated, and depending on the consulting company. Some, even certified by CA, was not good. If possible, try to use CA services directly.
  • IT Teams, after they start to notice that the tool really work, will want to monitor everything. Depending on the company, this will be more or less easy to measure, as ROI. And I'm telling this because usually IT teams don't know how to sell them to C-Levels, and the tool, because of the price, is always a motivation to questions like: "What is this tool? Do you really need it? Is there another way to monitor this?"
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Splunk
  • Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
  • Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
  • Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
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