Dynamic Yield vs. Lucidworks Fusion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dynamic Yield
Score 9.2 out of 10
N/A
Dynamic Yield calls itself an AI-powered Experience Optimization platform that promises to deliver individualized experiences at every customer touchpoint: web, apps, email, kiosks, IoT, and call centers. The platform’s data management capabilities provide for a unified view of the customer, allowing the rapid and scalable creation of highly targeted digital interactions. Marketers, product managers, and engineers use Dynamic Yield for: Launching new personalization…N/A
Lucidworks Fusion
Score 8.1 out of 10
N/A
Lucidworks headquartered in San Francisco offers the Fusion Platform, an enterprise search application development platform supporting NoSQL and unstructured data search, and having machine learning augmented recommenders and search capabilities.N/A
Pricing
Dynamic YieldLucidworks Fusion
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Dynamic YieldLucidworks Fusion
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Dynamic YieldLucidworks Fusion
Top Pros
Top Cons
Best Alternatives
Dynamic YieldLucidworks Fusion
Small Businesses
Kameleoon
Kameleoon
Score 9.3 out of 10
Algolia
Algolia
Score 8.7 out of 10
Medium-sized Companies
Kameleoon
Kameleoon
Score 9.3 out of 10
Guru
Guru
Score 8.9 out of 10
Enterprises
Kameleoon
Kameleoon
Score 9.3 out of 10
Guru
Guru
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Dynamic YieldLucidworks Fusion
Likelihood to Recommend
9.4
(99 ratings)
9.1
(2 ratings)
Likelihood to Renew
10.0
(5 ratings)
-
(0 ratings)
Usability
7.5
(18 ratings)
9.1
(1 ratings)
Support Rating
10.0
(47 ratings)
9.1
(2 ratings)
User Testimonials
Dynamic YieldLucidworks Fusion
Likelihood to Recommend
Dynamic Yield
Dynamic Yield is great for just about any sized organization, though to get the best bang for your buck, I recommend having a front-end web developer well-versed in JavaScript. Additionally, a front-end web designer would be advisable as well as their templates have great functions but some have lackluster UI's that can't be tweaked without developer assistance. Were it not for the above + the occassional slowness on the console/admin-side of the platform, I'd give it a 10. If you have a front-end dev/designer, then it's closer to a 9.5. Ideal utilization scenarios could include: Personalization, CRO/UX/UI testing, and audience or user-level tailored digital experience.
Read full review
Lucidworks
Very well suited for out of the box enterprise search applications.
Read full review
Pros
Dynamic Yield
  • Provide fantastic support, both in relation to strategy/best practice and troubleshooting.
  • An easy to use interface, as a user who is relatively new to Dynamic Yield I find that it is an intuitive platform to use.
  • The ability to segment and drill down on data allows for really specific insights which, whilst not necessarily being leveraged on a testing basis, can be super valuable from a greater marketing perspective.
Read full review
Lucidworks
  • Signals feature to boost search results helps search relevancy
  • Business Rules feature for tuning search results
  • Query pipeline design gives great flexibility in application development
Read full review
Cons
Dynamic Yield
  • The impact (either positive or negative) of potentially overlapping campaigns, especially the UX personalization or custom code campaigns, may not be easily identifiable.
  • It would make more sense for the new deep-learning and machine learning (ML) driven strategies be made part of the standard offering, as opposed to positioning them as add-on subscription, given that many other completing services are baking in ML as part of their platform evolution.
  • The documentation on the API and custom code implementation can be fleshed out further.
Read full review
Lucidworks
  • Documentation can be improved
Read full review
Likelihood to Renew
Dynamic Yield
implementation took a long time but also, DY has really proven that they are transforming and adapting their platform to be more user friendly and the right technology choice for their brand or company
Read full review
Lucidworks
No answers on this topic
Usability
Dynamic Yield
Setting up strategies, audiences, and experiences is simple and fast. It is incredibly easy to modify the appearance of your site and optimize every aspect with the Dynamic Yield Personalizations. However, while the data visualization on an experience level is easy to modify and analyze, exporting the data in meaningful ways is time consuming.
Read full review
Lucidworks
It is incredibly intuitive and so easy to use that business people can now complete functions that used to be limited to software developers only.
Read full review
Support Rating
Dynamic Yield
Overall, the support is very good. If you are a partner (my case), they assign you a customer success manager, that helps a lot. Also, there is a technical person to provide support to the partners, again a great help.
My only "complain" is that with some complex issues, the support may delay in providing you with a solution. Sometimes that can cause some tension with your client.
Read full review
Lucidworks
It has continued to improve over the years.
Read full review
Alternatives Considered
Dynamic Yield
  • Oracle Maxymiser is very clunky and hard to code with. Previewing changes was a challenge and development for fixes were slow
  • Optimizely - Great for coding. Fast and efficient. Everything worked great. They were limited at personalization triggers though and their costs were expensive.
  • Monetate - Evaluated but their UI was hard to use.
Read full review
Lucidworks
IDOL seems to be a blackbox solution. Fusion is much more flexible with more features and options for developers to choose from.
Read full review
Return on Investment
Dynamic Yield
  • Most tests have had a positive impact on either revenue or conversion rate - quite often in double digits.
  • Dynamic Yield has also helped us to stop some particular initiatives through direct interaction with the customer base via questionnaires or by a test proving negative quicker than rolling out a permanent feature.
Read full review
Lucidworks
  • Allowed us to move software developers from enterprise search to other customer focused applications due to built in signals processing and related popularity boosting out of the box.
  • Enabled business experts to work directly with Fusion to influence search results and not be so dependent on developers.
Read full review
ScreenShots

Dynamic Yield Screenshots

Screenshot of The Dynamic Yield Dashboard gives you a high-level overview of your personalization campaigns, site performance, audiences, product updates, and more. From here on out, actionability is the name of the game. With customers building and managing dozens, sometimes even hundreds of concurrent campaigns, the Dynamic Yield dashboard provides a snapshot of key information and surfaces items for potential optimization from campaigns that require action. This allows you to streamline workflows, prioritize the most critical campaigns, and save time in managing your personalization campaigns.Screenshot of Use Dynamic Yield's customer segmentation engine to unify your customer data across all digital and offline touchpoints and use it to power your marketing ecosystem. Onboard data from multiple sources and create one cohesive dataset from which to power experiences. Easily collect, store, categorize, and synchronize data from your CRM, ESP, DMP, APIs, POS and more.Screenshot of Create cross-touchpoint personalization campaigns and experiments at scale. Coordinate independent personalization experiences to deliver a cohesive, consistent customer journey from start-to-finish.Screenshot of Uncover personalization opportunities with Dynamic Yield's Predictive Targeting capabilities and maximize uplifts with machine-learning optimization. Let Dynamic Yield’s Predictive Targeting engine continuously analyze and identify opportunities to serve the most relevant content for each audience segment.