Data Center Real-User Monitoring (DCRUM), discontinued vs. ManageEngine Site24x7

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Data Center Real-User Monitoring (DCRUM), discontinued
Score 7.3 out of 10
N/A
Data Center Real-User Monitoring (DCRUM), also known as Dynatrace Network Application Monitoring (NAM), was an application monitoring solution focusing on user experience, with an emphasis on how the network – especially the WAN – influences user experience. It is a legacy product from Dynatrace, and is no longer sold or supported.N/A
ManageEngine Site24x7
Score 9.1 out of 10
N/A
Site24x7 from ManageEngine is a full-stack application, website, server, cloud and network monitoring tool. Site24x7 offers code-level diagnostics and customizable error thresholds, end-to-end monitoring with topology visualization tools, and mobile accessibility.
$9
10 monitors
Pricing
Data Center Real-User Monitoring (DCRUM), discontinuedManageEngine Site24x7
Editions & Modules
No answers on this topic
Starter
$9.00
10 monitors
Pro
$35.00
40 Monitors
Classic
$89.00
100 Monitors
Elite
$225.00
250 Monitors
Enterprise
$449.00
500 Monitors
Enterprise Plus Web
$899.00
2500 Monitors
Offerings
Pricing Offerings
Data Center Real-User Monitoring (DCRUM), discontinuedManageEngine Site24x7
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$1 monitors
Additional DetailsEach Pack will also support additional benefits such as Network interfaces, Applogs, Alert credits etc. You can also, purchase add-ons to create custom pricing options. Please visit the vendor's pricing page, for more information.
More Pricing Information
Community Pulse
Data Center Real-User Monitoring (DCRUM), discontinuedManageEngine Site24x7
Top Pros
Top Cons
Features
Data Center Real-User Monitoring (DCRUM), discontinuedManageEngine Site24x7
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Data Center Real-User Monitoring (DCRUM), discontinued
7.2
3 Ratings
6% below category average
ManageEngine Site24x7
-
Ratings
Application monitoring7.03 Ratings00 Ratings
Database monitoring6.03 Ratings00 Ratings
Threshold alerts7.03 Ratings00 Ratings
Predictive capabilities8.01 Ratings00 Ratings
Application performance management console8.03 Ratings00 Ratings
Collaboration tools8.03 Ratings00 Ratings
Out-of-the box templates to monitor applications7.03 Ratings00 Ratings
Application dependency mapping and thresholding8.03 Ratings00 Ratings
Virtualization monitoring6.03 Ratings00 Ratings
Server availability and performance monitoring7.03 Ratings00 Ratings
Server usage monitoring and capacity forecasting7.01 Ratings00 Ratings
IT Asset Discovery7.02 Ratings00 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Data Center Real-User Monitoring (DCRUM), discontinued
-
Ratings
ManageEngine Site24x7
9.0
12 Ratings
12% above category average
Remote monitoring00 Ratings9.012 Ratings
Network device monitoring00 Ratings9.09 Ratings
Multiple Server Monitoring00 Ratings9.011 Ratings
Multi-device monitoring00 Ratings9.09 Ratings
Automated alerts and notifications00 Ratings9.012 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Data Center Real-User Monitoring (DCRUM), discontinued
-
Ratings
ManageEngine Site24x7
7.4
9 Ratings
0% above category average
Policy-based automation00 Ratings7.49 Ratings
Reporting
Comparison of Reporting features of Product A and Product B
Data Center Real-User Monitoring (DCRUM), discontinued
-
Ratings
ManageEngine Site24x7
8.0
11 Ratings
5% above category average
Performance data reports00 Ratings9.011 Ratings
Customizable reporting00 Ratings8.011 Ratings
Data visualization00 Ratings7.09 Ratings
Risk analysis00 Ratings8.08 Ratings
Security
Comparison of Security features of Product A and Product B
Data Center Real-User Monitoring (DCRUM), discontinued
-
Ratings
ManageEngine Site24x7
6.6
2 Ratings
1% below category average
Antivirus and malware management00 Ratings6.62 Ratings
Best Alternatives
Data Center Real-User Monitoring (DCRUM), discontinuedManageEngine Site24x7
Small Businesses
GitLab
GitLab
Score 8.9 out of 10
Atera
Atera
Score 8.9 out of 10
Medium-sized Companies
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.1 out of 10
Redgate SQL Monitor
Redgate SQL Monitor
Score 8.2 out of 10
Enterprises
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.1 out of 10
Redgate SQL Monitor
Redgate SQL Monitor
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Data Center Real-User Monitoring (DCRUM), discontinuedManageEngine Site24x7
Likelihood to Recommend
7.0
(3 ratings)
9.0
(14 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
10.0
(1 ratings)
9.0
(1 ratings)
Support Rating
9.0
(1 ratings)
9.0
(3 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Data Center Real-User Monitoring (DCRUM), discontinuedManageEngine Site24x7
Likelihood to Recommend
Discontinued Products
Dynatrace Network Application Monitoring (NAM), formerly DCRUM, has improved greatly compared to when it was DCRUM; however, it still needs a lot of improvement in end-to-end flow capture with regards to network monitoring. Its alerting and integration capabilities are very good and easy to use. But it still needs a lot of tweaking in usability.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
Site24x7 All-in-One Monitoring is well-suited for organizations with diverse IT infrastructures, including networks, servers, applications, and cloud services. For very small-scale environments with minimal IT infrastructure, a comprehensive all-in-one monitoring solution like Site24x7 might be more than what is necessary
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Pros
Discontinued Products
  • Dynatrace DCRUM can monitor legacy application protocols that are still used in a lot of organizations worldwide who still trust in those technologies.
  • DCRUM monitors client-server architectures very well and can pinpoint issues along an infrastructure stack.
  • Dynatrace DCRUM can analyze a wide spectre of protocols: Corba, DNS, DB2, Exchange, TCP, HTTP, IBM MQ, Citrix, ICMP, Informix, Tuxedo, SMB, LDAP, MSRPC, MySQL, NetFlow, Net8, Oracle Forms, RMI, SAP GUI, SAP HANA, SAP RFC, SMB, SOAP, XML.
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Very clean website UI. Tests are well categorized and navigation is very simple.
  • The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
  • The cost of the platform is very cheap and the cost also scales at a low amount.
  • No on-premise footprint. All cloud-based.
Read full review
Cons
Discontinued Products
  • Major upgrades process is sometimes unpredictable.
  • The use of SQL Server should be evaluated for something else.
  • Easier SSL key handling.
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Ability to edit an existing maintenance schedule, vs creating a new one each time
  • Grouping of emails to SMS and non SMS alerts to save on false alerts
  • Setup of Realtime user monitor was not as functional as expected with regard to adding 3rd party scripts.
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Usability
Discontinued Products
Best of breed.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
The user-friendly interface and intuitive design of Site24x7 may be attractive to organizations looking for a monitoring tool that is easy to set up and navigate.
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Support Rating
Discontinued Products
The only thing missing for a 10, would be if they texted or called you back.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.
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Alternatives Considered
Discontinued Products
Nagios can't trace real user transactions from a front-end tier through a backend-tier,;with Nagios you only can monitor server availability and hardware issues. Riverbed is commonly used to determine networking issues without considering real user transactions impact on an application stack.
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
Site24x7 [All-in-One Monitoring] has some similarities to ThousandEyes. Especially in the troubleshooting aspect where both offer Web performance waterfall charts to analyze the issue better. Both have cloud-based servers globally that allow to determine performance on the Internet. Site24x7 has more features available so we selected it instead.
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Return on Investment
Discontinued Products
  • Dynatrace Network Application Monitoring (NAM), formerly DCRUM, helped us get a lot of info on an ongoing issue.
  • It helped us figure out network bottlenecks in our environment.
  • It is a very costly tool and a lot of other cheaper tools give same kind of info.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Reduced downtime: We've reduced downtime because the alerts from Site24x7 get us working on a problem immediately.
  • Less required manpower: We do not need additional staff overnight or an outside contractor to monitor the network since we get alerts ourselves.
  • False alerts: We do occasionally get false alerts, which causes time spent after hours tracing a problem that does not exist.
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ScreenShots

ManageEngine Site24x7 Screenshots

Screenshot of Component wise metric breakdown in a Webpage Speed (Browser) monitorScreenshot of Summary page for a windows server monitorScreenshot of Response time and outages summary for a DNS server monitorScreenshot of Summary page for traces run on a Java applicationScreenshot of Desktop and mobile view of a Website monitorScreenshot of Homepage view