E2 Shop System vs. Epicor Eclipse

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
E2 Shop System
Score 7.1 out of 10
N/A
Shoptech Software's E2 Shop System is an ERP system for job shops and made-to-order manufacturers.N/A
Epicor Eclipse
Score 8.3 out of 10
N/A
Epicor Eclipse is an end-to-end business system for wholesale distributors, as well as electrical, HVAC, plumbing and PVF businesses.N/A
Pricing
E2 Shop SystemEpicor Eclipse
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
E2 Shop SystemEpicor Eclipse
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
E2 Shop SystemEpicor Eclipse
Top Pros
Top Cons
Features
E2 Shop SystemEpicor Eclipse
Payroll Management
Comparison of Payroll Management features of Product A and Product B
E2 Shop System
1.6
2 Ratings
128% below category average
Epicor Eclipse
8.5
3 Ratings
14% above category average
Pay calculation4.22 Ratings10.01 Ratings
Benefit plan administration1.01 Ratings9.01 Ratings
Direct deposit files1.01 Ratings8.73 Ratings
Customization
Comparison of Customization features of Product A and Product B
E2 Shop System
8.0
3 Ratings
9% above category average
Epicor Eclipse
7.2
9 Ratings
2% below category average
API for custom integration8.03 Ratings7.87 Ratings
Plug-ins8.02 Ratings6.79 Ratings
Security
Comparison of Security features of Product A and Product B
E2 Shop System
9.0
3 Ratings
9% above category average
Epicor Eclipse
7.8
14 Ratings
6% below category average
Single sign-on capability9.03 Ratings8.09 Ratings
Role-based user permissions9.03 Ratings7.514 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
E2 Shop System
10.0
3 Ratings
31% above category average
Epicor Eclipse
6.6
16 Ratings
10% below category average
Dashboards10.03 Ratings6.711 Ratings
Standard reports10.03 Ratings6.416 Ratings
Custom reports10.03 Ratings6.916 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
E2 Shop System
7.9
2 Ratings
3% above category average
Epicor Eclipse
7.2
15 Ratings
6% below category average
Accounts payable8.02 Ratings6.915 Ratings
Accounts receivable8.02 Ratings6.813 Ratings
Global Financial Support8.02 Ratings7.17 Ratings
Primary and Secondary Ledgers8.02 Ratings7.26 Ratings
Journals and Reconciliations8.02 Ratings7.310 Ratings
Configurable Accounting8.02 Ratings8.38 Ratings
Standardized Processes8.02 Ratings6.710 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
E2 Shop System
9.0
3 Ratings
13% above category average
Epicor Eclipse
7.1
17 Ratings
11% below category average
Inventory tracking9.03 Ratings7.417 Ratings
Automatic reordering9.02 Ratings6.715 Ratings
Location management9.02 Ratings7.717 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
E2 Shop System
3.4
3 Ratings
78% below category average
Epicor Eclipse
7.4
17 Ratings
5% below category average
Pricing9.03 Ratings7.317 Ratings
Order entry10.03 Ratings7.717 Ratings
Credit card processing1.01 Ratings8.014 Ratings
Cost of goods sold1.01 Ratings7.816 Ratings
Order Orchestration1.01 Ratings7.413 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
E2 Shop System
1.1
1 Ratings
148% below category average
Epicor Eclipse
7.2
13 Ratings
3% below category average
Billing Management1.01 Ratings6.911 Ratings
Revenue Recognition1.01 Ratings7.96 Ratings
Cash and Asset Management1.01 Ratings7.48 Ratings
Travel & Expense Management1.01 Ratings7.36 Ratings
Budgetary Control & Encumbrance Accounting1.01 Ratings6.15 Ratings
Period Close1.01 Ratings7.511 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
E2 Shop System
9.4
3 Ratings
21% above category average
Epicor Eclipse
5.7
9 Ratings
28% below category average
Budgeting and Forecasting9.02 Ratings6.86 Ratings
Project Costing9.03 Ratings7.26 Ratings
Cost Capture9.02 Ratings6.26 Ratings
Capital Project Management9.02 Ratings6.05 Ratings
Customer Contract Compliance9.02 Ratings7.75 Ratings
Project Revenue Recognition9.02 Ratings7.04 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
E2 Shop System
5.0
3 Ratings
30% below category average
Epicor Eclipse
6.4
6 Ratings
6% below category average
Project Planning and Scheduling10.03 Ratings6.63 Ratings
Task Insight for Project Managers9.03 Ratings5.73 Ratings
Project Mobile Functionality9.02 Ratings6.42 Ratings
Project Candidate Search1.01 Ratings00 Ratings
Definable Resource Pools1.01 Ratings00 Ratings
Talent Profiles1.01 Ratings00 Ratings
Absence Management1.01 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
E2 Shop System
1.0
1 Ratings
152% below category average
Epicor Eclipse
8.0
2 Ratings
8% above category average
Award Lifecycle Management1.01 Ratings8.01 Ratings
Spending Control1.01 Ratings7.92 Ratings
Indirect Cost Management1.01 Ratings7.92 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
E2 Shop System
1.9
2 Ratings
113% below category average
Epicor Eclipse
6.1
9 Ratings
12% below category average
Bids Analyzed and Compared1.01 Ratings5.16 Ratings
Catalog Shopping E-Commerce for Employees1.01 Ratings5.35 Ratings
Contract Authoring1.01 Ratings6.82 Ratings
Contract Renewal Automation1.01 Ratings5.52 Ratings
Contract Repository1.01 Ratings4.83 Ratings
Requisitions-to-Purchase Orders Integrated1.01 Ratings6.94 Ratings
Supplier Management4.82 Ratings6.84 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
E2 Shop System
1.0
1 Ratings
145% below category average
Epicor Eclipse
4.5
4 Ratings
34% below category average
Risk Repository1.01 Ratings2.72 Ratings
Control Management1.01 Ratings6.22 Ratings
Control Efficiency Assessments1.01 Ratings4.51 Ratings
Issue Detection1.01 Ratings4.12 Ratings
Remediation and Certification1.01 Ratings3.82 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
E2 Shop System
3.8
2 Ratings
58% below category average
Epicor Eclipse
4.9
11 Ratings
34% below category average
Transportation Planning and Optimization9.02 Ratings4.36 Ratings
Transportation Execution Management1.01 Ratings4.26 Ratings
Trade and Customs Management8.01 Ratings4.12 Ratings
Fulfillment Management00 Ratings6.32 Ratings
Warehouse Workforce Management00 Ratings6.34 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
E2 Shop System
7.5
2 Ratings
1% below category average
Epicor Eclipse
5.0
3 Ratings
41% below category average
Production Management7.02 Ratings5.73 Ratings
Manufacturing Costs9.02 Ratings4.83 Ratings
Production Process Design00 Ratings4.52 Ratings
Configuration Management00 Ratings6.41 Ratings
Work Execution00 Ratings5.43 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
E2 Shop System
8.0
3 Ratings
6% above category average
Epicor Eclipse
5.7
13 Ratings
27% below category average
Forecasting8.03 Ratings6.112 Ratings
Inventory Planning8.03 Ratings6.611 Ratings
Performance Monitoring8.01 Ratings5.69 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
E2 Shop System
-
Ratings
Epicor Eclipse
6.2
7 Ratings
17% below category average
Proposal Management00 Ratings5.93 Ratings
Product Master Data Management00 Ratings6.43 Ratings
Best Alternatives
E2 Shop SystemEpicor Eclipse
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Score 8.8 out of 10
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Score 8.8 out of 10
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Score 9.5 out of 10
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Score 9.5 out of 10
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Score 7.8 out of 10
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User Ratings
E2 Shop SystemEpicor Eclipse
Likelihood to Recommend
9.0
(3 ratings)
4.7
(17 ratings)
Likelihood to Renew
-
(0 ratings)
4.3
(3 ratings)
Usability
9.0
(1 ratings)
7.3
(1 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
9.0
(1 ratings)
5.5
(2 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
-
(0 ratings)
4.5
(2 ratings)
Configurability
-
(0 ratings)
4.5
(1 ratings)
Ease of integration
-
(0 ratings)
4.5
(1 ratings)
Product Scalability
-
(0 ratings)
4.5
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(1 ratings)
User Testimonials
E2 Shop SystemEpicor Eclipse
Likelihood to Recommend
Shoptech Software
E2 Shop System is great for backlog and shipment summaries, which our organization uses it for every single day. We also use E2 Shop System to enter new jobs and to keep track of them until they gets shipped. E2 Shop System is also very good at keeping track of partial shipments; it has the option to make partial packing slips so that we make them for exact amount of parts we shipping. E2 Shop System also helps us to create a router, which goes on the shop floor with each individual job that shows all that needs to be done with for that particular job. There is an improvement required when it comes to the production schedule. It does the job for now but it doesn't notify when we are running late on jobs--it needs to be done manually currently.
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Epicor Software
Eclipse is well suited for quick order entry where the source is a formal purchase order document or a phone call with a known customer. In these scenarios the order entry process is quick, and order processing is smooth even if the customer has a lot of "special" requests like shipping part today and holding the rest or shipping some of the order to other addresses. Eclipse also works well if you have a good database of products, especially in searching for products where only partial information is known or finding existing orders where all you know for sure is the customer. It is not particularly well suited for Point of Sale where a walk-in customer who doesn't have an account wants products for which part numbers are not known, due to the requirements to release an order for a customer with no credit.
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Pros
Shoptech Software
  • E2 is very user friendly. Once configured, users can start using without a long training time. We implemented in stages so they would not get overwhelmed.
  • E2 has a ton of reports available. We print time tracking on a daily basis to review hours and steps during manufacturing.
  • E2 allows you to customize reports using Crystal Reports to allow you to get the information you need out of the reports.
Read full review
Epicor Software
  • Sales Order tracking, even returns are strengths of Epicor Eclipse. It can be set up to match returns to previous orders so that the correct credits are applied. It is capable of setting up contract pricing as well as matrix level pricing according to sales velocity or individual customer buyer programs.
  • Purchasing can be set up to work by full line buys or short buys while still maintaining a balanced inventory level of vendor line product.
  • Vendor Invoices and purchase orders are easily matched up for payment and the diverse reporting features are able to provide multi-faceted views of Product Sales, Items with No Sales, or Sales or Purchasing trends, just to name a few.
  • It is also tracking warehouse operation in both RF and non-RF environments, or a combination of the two.
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Cons
Shoptech Software
  • Support what's purchased, after our purchase was made, I never heard from them again.
  • To reiterate I believe the software is excellent but if you have any support issues, you're done.
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Epicor Software
  • The version we use is a non-windows based version, we chose this due to pricing since we are a small company.
  • Their Tier 1 level tech support leaves a little to be desired.
  • It would be nice to switch between open windows/screens.
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Likelihood to Renew
Shoptech Software
No answers on this topic
Epicor Software
I use it every day and can't see a reason why I would stop unless I started a new job. If I were to leave my present position, the new job would be much more attractive if they were Eclipse users.
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Usability
Shoptech Software
It is extremely easy to learn and use E2 Shop System. It provides everything a manufacturing company might be looking for, starting from entering a new PO to shipping parts. Routers that get created from E2 Shop System also help track parts on the shop floor and is accessible from every where. E2 Shop System also now has an app, which is great when it comes to scanning router steps directly from your phone.
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Epicor Software
This is very easy to use for someone that hasn't ever used the system before. Despite any preconceived notions about how a system should function they can learn this and become efficient with really not a lot of effort. I have used many systems and this is probably one of the easiest I have ever had to learn to navigate and use.
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Reliability and Availability
Shoptech Software
No answers on this topic
Epicor Software
I haven't experienced any outages in the two years I have been using the system. It is always available as long as the computer is up. The only time I have seen it not be available was on occasions where we lost internet, or power and then we lost access to everything, not just Epicor Eclipse.
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Performance
Shoptech Software
No answers on this topic
Epicor Software
Everything in this system moves fairly quickly, that may be in part because we are a small company with only 21 users on the system at a time, or it may just be a the way the Epicor Eclipse works for any size company with any number of users. I can only speak for what I know and say that it is fast for our purposes.
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Support Rating
Shoptech Software
E2 Shop System has great customer service, which will provide you support in less than 24 hours. They even help you train on new and updated features if you're not aware. Overall, we are very happy with E2 Shop System.
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Epicor Software
The tier 1 support is trying, and sometimes they are successful. Sometimes they aren't. This topic isn't as black and white as the questions might suggest. Currently their Tier 1 support team is over seas, all items automatically go to Tier 1 and then when they can't help they either escalate it or tell me they need to check with someone else and they will get back to me. If they escalate me to Tier 2, then the issue comes back to the States and the support is usually at a higher knowledge/experience level and it can get resolved fairly quickly. If they don't escalate, then it might take weeks and multiple follow ups on my part before I either get a satisfactory resolution or finally get escalated.
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In-Person Training
Shoptech Software
No answers on this topic
Epicor Software
The training classes that I have attended have been top notch. The presenters are extremely knowledgeable on their subject matter, including real-world application of the system. They aren't just software techs training end users, they seem to be end users that have become experts in the over functionality and capabilities of the system.
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Online Training
Shoptech Software
No answers on this topic
Epicor Software
The on-line training is very good, and it is taught by the same people that do the live in-person training sessions. The difficult part of it is, asking questions about your specific company's nuances or special circumstances. I don't remember if you can access the on-line training sessions after you have taken them for reminders purposes, but if so that is a great asset.
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Implementation Rating
Shoptech Software
No answers on this topic
Epicor Software
I don't really know about the implementation, it was back in 1998 and I didn't start here until 2016. By the time I started here they had been running it for a number of years and most of the people that were here when it was implemented are no longer here, and the ones that are don't really have much to say about how the implementation went either bad or good.
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Alternatives Considered
Shoptech Software
E2 seemed to be more user friendly and offered more modules and integration into our quickbooks program. We were able to import all of our customers and vendors easily. This was the main selling point on E2.
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Epicor Software
Most of my experience has been with Epicor's Prophet 21. For most distribution verticals, Prophet 21 is the only way to go. The comparison I've drawn is this: Prophet 21 is like a ferrari. Epicor Eclipse is like a reliable donkey. Both get you from point A to point B but Prophet 21 is going to get you there much quicker and with the kind of insight into your business that will help you thrive.
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Scalability
Shoptech Software
No answers on this topic
Epicor Software
I don't really know about the scalability. It's the same as it was when I started, I do know that you can buy more user licenses, but I think they come in packs of 5, which can be a problem if you only need 1 and will never use the other 4. But, again I'm not sure on that.
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Return on Investment
Shoptech Software
  • E2 almost put us out of business
  • We certainly had no ROI
  • It was a poor decision on our part to choose E2
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Epicor Software
  • One of the main positive ROI impacts has been the constant upgrading and adding of new features to keep the software user friendly, relative, and robust.
  • Our credit manager has said it has made their job easier with daily reports to catch pricing discrepancies and straighten out before they go to invoice makes us look better.
  • With the addition of sale analytics it has given our sales force tools and new approaches to our customer base which has raised profitability.
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ScreenShots