E2 Shop System vs. Sage Business Cloud X3

E2 Shop System is great for backlog and shipment summaries, which our organization uses it for every single day. We also use E2 Shop System to enter new jobs and to keep track of them until they gets shipped. E2 Shop System is also very good at keeping track of partial shipments; it has the option to make partial packing slips so that we make them for exact amount of parts we shipping. E2 Shop System also helps us to create a router, which goes on the shop floor with each individual job that shows all that needs to be done with for that particular job. There is an improvement required when it comes to the production schedule. It does the job for now but it doesn't notify when we are running late on jobs--it needs to be done manually currently.

Incentivized

I wouldn't suggest this ERP for small organizations, especially if there is no IT staff. While they do offer support packages, they can be costly as certain packages limit the number of times you can call in. Hiring an outside consulting firm to support is another route, however that could become costly as well. Medium to large businesses with savvy tech staff would be a good fit for this ERP.

Incentivized

• E2 is very user friendly. Once configured, users can start using without a long training time. We implemented in stages so they would not get overwhelmed.
• E2 has a ton of reports available. We print time tracking on a daily basis to review hours and steps during manufacturing.
• E2 allows you to customize reports using Crystal Reports to allow you to get the information you need out of the reports.

Incentivized

• The user interface has everything you would expect and in practical locations so you do not have to hunt and peck for the items you are looking for
• Drill-down from GL to submodules works seamlessly
• Easy import and export of data
• The software is relatively easy to manage

Incentivized

• Support what's purchased, after our purchase was made, I never heard from them again.
• To reiterate I believe the software is excellent but if you have any support issues, you're done.

Incentivized

• Complications in configuration. Had to use a third party vendor to help us customize the system so we could better use it within the organization. This added additional expense
• Some error messages are in French. If you aren't French, or can't speak French, this makes it pretty hard to troubleshoot
• If you want to customize reports, you need to know Crystal Reporting (at least for the version I am using)

Incentivized

It is extremely easy to learn and use E2 Shop System. It provides everything a manufacturing company might be looking for, starting from entering a new PO to shipping parts. Routers that get created from E2 Shop System also help track parts on the shop floor and is accessible from every where. E2 Shop System also now has an app, which is great when it comes to scanning router steps directly from your phone.

Incentivized

E2 Shop System has great customer service, which will provide you support in less than 24 hours. They even help you train on new and updated features if you're not aware. Overall, we are very happy with E2 Shop System.

Incentivized

E2 seemed to be more user friendly and offered more modules and integration into our quickbooks program. We were able to import all of our customers and vendors easily. This was the main selling point on E2.

Incentivized

Unfortunately, the product was purchased before I began working at the organization. I am unsure what other products they may have reviewed before purchasing Sage ERP X3.

Incentivized

• E2 almost put us out of business
• We certainly had no ROI
• It was a poor decision on our part to choose E2

Incentivized

• Created efficiencies within the organization.
• Centralized data input and retrieval.
• Can be an expensive undertaking for an SMB.

Incentivized