E2 Shop System vs. SAP Business ByDesign

E2 Shop System is great for backlog and shipment summaries, which our organization uses it for every single day. We also use E2 Shop System to enter new jobs and to keep track of them until they gets shipped. E2 Shop System is also very good at keeping track of partial shipments; it has the option to make partial packing slips so that we make them for exact amount of parts we shipping. E2 Shop System also helps us to create a router, which goes on the shop floor with each individual job that shows all that needs to be done with for that particular job. There is an improvement required when it comes to the production schedule. It does the job for now but it doesn't notify when we are running late on jobs--it needs to be done manually currently.

Incentivized

Do you plan on going public at some point? If so, this may not be the best solution for you

Incentivized

• E2 is very user friendly. Once configured, users can start using without a long training time. We implemented in stages so they would not get overwhelmed.
• E2 has a ton of reports available. We print time tracking on a daily basis to review hours and steps during manufacturing.
• E2 allows you to customize reports using Crystal Reports to allow you to get the information you need out of the reports.

Incentivized

• I like the ease of use and the implementation methodology.
• With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
• SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.

• Support what's purchased, after our purchase was made, I never heard from them again.
• To reiterate I believe the software is excellent but if you have any support issues, you're done.

Incentivized

• Time off request could be better. Right now, there is no option for sick time
• It crashes often
• Customization could be better

Incentivized

SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.

Incentivized

It is extremely easy to learn and use E2 Shop System. It provides everything a manufacturing company might be looking for, starting from entering a new PO to shipping parts. Routers that get created from E2 Shop System also help track parts on the shop floor and is accessible from every where. E2 Shop System also now has an app, which is great when it comes to scanning router steps directly from your phone.

Incentivized

Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.

E2 Shop System has great customer service, which will provide you support in less than 24 hours. They even help you train on new and updated features if you're not aware. Overall, we are very happy with E2 Shop System.

Incentivized

The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident

I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.

E2 seemed to be more user friendly and offered more modules and integration into our quickbooks program. We were able to import all of our customers and vendors easily. This was the main selling point on E2.

Incentivized

ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.

Incentivized

• E2 almost put us out of business
• We certainly had no ROI
• It was a poor decision on our part to choose E2

Incentivized

• Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
• Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
• Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.