Ebsta vs. Opensense

Their CSM Eve is great. Super responsive and helpful when you need her. Their tool never breaks!

Incentivized

This solution is well suited for providing meaningful insights on brand reputation, compliance, and developing email/content strategies for marketing and sales team members. It integrates with email marketing software and provides very customizable analytics. It is not appropriate to be treated as a standalone email and content marketing solution, rather as an add-on to those tools.

Incentivized

• Easy to use
• Syncs with Salesforce
• Can add contacts to Salesforce from Ebsta fluidly

Incentivized

• Email Analytics
• Signature Compliance
• Integrations with other Marketing Tools

Incentivized

• It doesn’t recognize specific URL links. For example, “bob smith” could be in our CRM 10 times and it won’t know which one is the correct Bob Smith.

Incentivized

• Syncing issues with external email platforms can affect performance
• Real time security or compliance alerts can be delayed at times
• Analytics can be improved with more detail based on usage by user/team and historical performance

Incentivized

Overall all useability is great. The tool is dummy-proof, so anyone can use it and run it. No IT knowledge needed besides connecting it to your mail server which their team will walk you through. After that, you can have fun with the tools and create what you want to create for your teams.

Incentivized

10/10 responsiveness.

Incentivized

Opensense customer service is by far the best! I have never had an issue once when calling in or submitting a ticket! They are very kind while working on the phone with them, and they explain everything to you! They will take the time with you to make sure everything gets solved.

Incentivized

Opensense was much cheaper and better integrated with my existing ABM platform. We used RollWorks and there was a native integration that allowed me to sync target account lists to email banner campaigns. This made it a no-brainer to go with Opensense over Sigstr and amplify our existing ABM program.

Incentivized

• Allows us easy access to know if someone is in our database without searching

Incentivized

• It has positively impacted our ability to securely and safely deliver email content to mass audiences

Incentivized