CSI Document Services vs. Printanista

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CSI Document Services
Score 7.0 out of 10
N/A
Computer Services, Inc (CSI) headquartered in Paducah offers their Document Services for banks, which can combine electronic document delivery and distribution (e.g. eStatements, the CustomerConnect advertising service, etc.), managed print, as well as document storage and archiving.N/A
Printanista
Score 9.7 out of 10
N/A
ECI Software offers managed print services offerings. Their Printanista software brings together software solutions—FMAudit, PrintFleet, and Print Audit—to provide critical printing data from most major manufacturers in one location.N/A
Pricing
CSI Document ServicesPrintanista
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CSI Document ServicesPrintanista
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
CSI Document ServicesPrintanista
Top Pros
Top Cons
User Ratings
CSI Document ServicesPrintanista
Likelihood to Recommend
-
(0 ratings)
8.0
(2 ratings)
User Testimonials
CSI Document ServicesPrintanista
Likelihood to Recommend
Computer Services, Inc (CSI)
No answers on this topic
ECi Software Solutions
ECI FMAudit has tremendous potential and works quite well. It could use some work, but overall the price we pay per device is sufficient. It can be used as a backup to another tool as if you run 2, this does not seem to conflict with other tools. Sometimes we install 2 DCA's to ensure we don't get any stale data. On large accounts this is crucial. This is easy to install and you can run a scan the minute you install it and then check the dashboard to see if devices propagate.
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Pros
Computer Services, Inc (CSI)
No answers on this topic
ECi Software Solutions
  • Printed page counts
  • Printer HTTP pages
  • Fleet firmware versions
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Cons
Computer Services, Inc (CSI)
No answers on this topic
ECi Software Solutions
  • Customer support could be better
  • Product data platform needs to be updated
  • Interface could use a nip and a tuck
  • Overall architecture appears to be lacking as we find many devices go stale
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Alternatives Considered
Computer Services, Inc (CSI)
No answers on this topic
ECi Software Solutions
Nothing stands up to ECI FMAudit's abilities.
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Return on Investment
Computer Services, Inc (CSI)
No answers on this topic
ECi Software Solutions
  • Tremendous ROI for billing
  • Alerts are accurate
  • The interface is fairly easy to navigate and figure things out.
  • It could use improvement for some Xerox devices, as it lists some models as " . " instead of the model name.
  • This has saved us tens of thousands per year instead of sending techs to collect meters.
  • The latest version of this product allows you to access the interface of the device, from the cloud dashboard instead of having to remote on to a user's workstation and then get to the device. This is cutting-edge technology without a doubt.
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ScreenShots